JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.57

4.6 Rating 1,365 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,365 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 26th February 2024

123

Anonymous

Anonymous // 01/01/2019

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“I love my new jacket”

Helpful Report

Posted 2 years ago

Hello Raimundo, Thank you for the review, it is really important to us. We love to hear that you are impressed with our JACK1T'S. If there's anything we can help with, please send an email to clientservices@jackitco.com. KInd regards, JACK1T

Posted 2 years ago

“Excellent site! I am happy that i found it and definetely will buy again.”

Helpful Report

Posted 2 years ago

Hello Martin, Thank you for leaving us a positive review. It means a lot to us that you had a positive experience and love our JACK1T's as much as we do. Kind regards, JACK1T

Posted 2 years ago

“I love it , so warm and cozy and fantastic quality :)”

JACK1T 5 star review on 22nd February 2022

Helpful Report

Posted 2 years ago

Hello Niamh, Thank you so much for taking the time to share your amazing feedback with us, it's greatly appreciated. We love your picture, thank you for sharing this with us. If there's anything we can help with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“All so perfect. Fast shipping, no taxes or duties and the jacket is so perfect (design, style, material and details)”

Helpful Report

Posted 2 years ago

Hello Alessandra, Thank you for the review, it is really important to us. We love to hear that you are impressed with our service and quality. For any further assistance, email: clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“Spettacolare in tutto ... ottima qualità spedizione veloce! Complimenti”

Helpful Report

Posted 2 years ago

Hello Gianfranco, Thank you for your feedback. Amazing to hear you are happy with our quality and that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“I am very satisfied with this brand…it’s really top…just I was a lot bit disappointed with the packaging of my last order”

Helpful Report

Posted 2 years ago

Hello Branka, Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. Sale items are packaged in our branded bag only, which allows us to offer great savings on these lines, this may be why your order wasn't delivered as expected. If there's anything we can help with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Super qualité j’adore”

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Posted 2 years ago

Hello Djaroun, Thank you for your feedback. Amazing to hear you are happy with our quality. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Tracking and ease of ordering on the site”

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Posted 2 years ago

Hello Christophe, Thank you for taking the time to leave a positive review. Amazing to hear that you enjoyed shopping with us and that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“very good product, it keeps very warm and it is heavy, you feel the quality, I am 180 x 97kg tall size XL fits perfect”

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Posted 2 years ago

Hello Carlet, Thank you so much for taking the time to share your feedback with us, it's greatly appreciated. We love your picture, thank you for sharing this with us. If there's anything we can help with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“Prodotti super sia per design che per qualità.... Servizio veloce ed eccellente sin dalla busta con cui arrivano i prodotti.... sono al terzo acquisto....Che dire consigliatissimo!!”

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Posted 2 years ago

Hello Paola, Thank you so much for taking the time to share your amazing feedback. It means a lot to us that you enjoyed your overall shopping experience with us. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Fabulous clothing have so many jackets. Brilliant customer service the quality of the clothing is up there.. Beautiful fabrics and it shows thankyou”

Helpful Report

Posted 2 years ago

Hello Christina, Thank you so much for taking the time to share your amazing feedback. It means a lot to us that your expectations of our customer service and quality were exceeded. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Fabulous coat, great quality but unfortunately had to return as wrong fit for me.”

Helpful Report

Posted 2 years ago

Hello Sharon, Thank you so much for taking the time to share your amazing feedback. It means a lot to us. For advice on your best size, please contact our client services team at clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“Excellent, i recomentet everyone. 🤩”

Helpful Report

Posted 2 years ago

Hello Maja, Thank you for leaving us a review, we really appreciate it. We are so glad to hear that you enjoyed shopping with us. For further assistance, email: clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“Good quality and a perfect fit😃”

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Posted 2 years ago

Hello Isobel, Thank you for your positive feedback. We're so glad you love the quality and fit of your jacket. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Absolutly Perfect!”

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Posted 2 years ago

Hello Stanimir, Thank you for leaving us a review, we really appreciate it. If there is anything else we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Excellent quality jacket which arrived the next day. The features are as described and the quality of finish superb. Unlike most products these days they also run to the size measurements stated. Another great jacket in my Jack1t collection”

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Posted 2 years ago

Hello Sharon, Thank you for your feedback. Amazing to hear you're impressed with our prompt service and attention to detail. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“Excelente calidad y diseño. Es muy cálido.”

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Posted 2 years ago

Hello Customer, Thank you for taking the time to share your feedback with us, we greatly appreciate it. I'm so glad you love our JACK1T's as much as we do. If there's anything else we can help you with, please let us know by emailing clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“The jacket is very nice the hood isnt as white as it looks online, my main gripe is that the jacket is now £150 and i paid £180 only a couple of weeks ago, almost tempted to return it and order another at reduced price as i havent worn the coat yet.”

Helpful Report

Posted 2 years ago

Hello Moore, Thank you for sharing your feedback. Providing our customers with the best experience is incredibly important to us, and we sincerely apologize if you were not fully satisfied. For further assistance, email: clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“Jack1t is the best”

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Posted 2 years ago

Hello Customer, Thank you for taking the time to share your feedback. For further assistance, email: clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“the jack1t is super varm but i fell that the size are abit to small compare to EU size a large size is a tight fit but it fits if i dont have to thik a shirt on or els the jack1t is super cool going to get more from you guys”

Helpful Report

Posted 2 years ago

Hello Ekasit, Thank you for the review, it is really important to us. We love to hear that you are impressed with our products. For advice on your best size, please contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

JACK1T is rated 4.6 based on 1,365 reviews