JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.57

4.6 Rating 1,365 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,365 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 26th February 2024

123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn recived yet the package”

Helpful Report

Posted 2 years ago

Hello Aldo, Thank you so much for taking the time to share your feedback. It appears this matter has currently been solved as I can see you have been in contact with our Client Services Team however, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“Very good quality, fast shipping and good price. Thanks, anytime again.”

Helpful Report

Posted 2 years ago

Hello Jörg, Thank you for taking the time to share your feedback. It’s great to hear you enjoyed shopping with us. If you need anything in future, please don’t hesitate to contact our Client Services Team at clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“Very good quality and fast shipping!”

Helpful Report

Posted 2 years ago

Hello Beibei, Thank you for the review, it is really important to us. We love to hear that you are impressed with our quality and prompt service. For further assistance, email: clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“Excellent ! Very well done !”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you for leaving us a review, we really appreciate it. For further assistance, email: clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Top Produkt, leider etwas zu groß.”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you so much for taking the time to share your feedback. For advice on your best size, please contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Hello, I loveeee the jacket but I am missing one button. Could you please send me one? Everything else is great! Thank you. Best Regards, Katarina Cekic”

JACK1T 5 star review on 16th February 2022

Helpful Report

Posted 2 years ago

Hello, We are so happy you love your jacket and would be more than happy to resolve this issue for you! We have sent you a private reply to sort this out for you. - JACK1T

Posted 2 years ago

“Bellissimi prodotti. Molto soddisfatta!”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you so much for taking the time to share your amazing feedback. It’s great to hear that you love our products just as much as we do. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Ordered a coat for the first tome from this site and it is lovely!!. The fit is perfect and it is sooo warm.I will definitely be ordering from this site again.”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you for leaving us a review, we really appreciate it. We are so glad you love the fit and quality of your JACK1T. For further assistance, email: clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Crazy in love is enough??? Perfect size, warm”

Helpful Report

Posted 2 years ago

Hello Laura, Thank you so much for taking the time to share your amazing feedback. It’s great to hear that you love our JACK1T'S just as much as we do. For further assistance, email: clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“Bellissimi capi , arrivati subito ,tutto super perfetto !!! Azienda da dieci e lode .”

Helpful Report

Posted 2 years ago

Hello Angela, Thank you for sharing your positive feedback. We're happy to hear that you enjoyed shopping with us. For further assistance, email: clientservices@jackitco.com Kind regards, JACK1T Kind regards, JACK1T

Posted 2 years ago

“It's just awesome, a lot better that I expected. Materials are wow and the feeling better than anything. The quality of the product beyond other brands. The size guide was very helpful also. I bought one more”

Helpful Report

Posted 2 years ago

Hello Mihai, Thank you for taking the time to share your feedback. We love to hear that you are impressed with our quality and hope you are loving our product. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“great quality, fast shipping in Europe and some nice articles at sales. ordered 2 times now and both items are beyond my expectations. great job!”

Helpful Report

Posted 2 years ago

Hello Irina, Thank you for taking the time to share your feedback with us. It means a lot to us. We love to hear that you are impressed with our quality and prompt service. For further assistance, email: clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Very quick delivery! I love it!”

Helpful Report

Posted 2 years ago

Hello Régine, Thank you for your positive feedback. Amazing to hear that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“I’m happy about the jacket Pay attention to size. I had to go up one size. Tha quality is good and a lot of pockets and the zipper is good quality Only downside is the weight. It’s heavy. But it’s ok.”

Helpful Report

Posted 2 years ago

Hello Marcus, Thank you for taking the time to leave us a review. We appreciate your feedback. If there is anything else we can help you with, please contact us at clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“I am very happy with my down coat ! Great look and quality, and it is very warm :-) I returned the first one because it was not the colour I had thought it would be, but after having been refunded I ordered the same one in another colour and I am really happy with it. I very rarely order clothes or other items on the internet (bad previous experiences), but I would recommend Jack1t because 1) I got answers to my questions sent by mail (very very important !!), 2) the return process was very easy and fast, 3) the refund was very fast and 4) the coat I wanted was still available (lucky) and was sent within the next days.”

Helpful Report

Posted 2 years ago

Hello Annette, Thank you so much for taking the time to share your amazing feedback. It's great to hear that our Client Services Team has helped answer your questions and that you were satisfied with your overall experience of shopping with us. We hope you love our products just as much as we do. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“My favorite jacket, warm, warm and warm.”

Helpful Report

Posted 2 years ago

Hello Customer. Thank you for taking the time to leave us a review. We're glad to hear that you love the quality of our JACK1T'S. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“The coat was beautiful but didn't fit. The fur was too big to be functional as a skier. I'm trying to return it and need assistance.”

Helpful Report

Posted 2 years ago

Hello Paula, Thank you for taking the time to share your feedback with us. Our jackets have been designed with casual fashion in mind and are not, therefore 'technical'. For assistance with returns, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Total zufrieden super”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you for taking the time to leave us a review. We're glad to hear that you’re satisfied with your experience of shopping with us. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“My Jacket is beautiful. I’m in love in her:)))”

Helpful Report

Posted 2 years ago

Hello Agata, Thank you for taking the time to share your feedback. We're happy to hear that you love your JACK1T. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“I am excited! Very nice jacket! Perfect color and very warm! I love it!❤”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you for leaving us a review, we really appreciate it. We're so glad to hear that you love the look and quality of our JACK1T'S. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

JACK1T is rated 4.6 based on 1,365 reviews