JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.57

4.6 Rating 1,365 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,365 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 26th February 2024

123

Anonymous

Anonymous // 01/01/2019

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“Amazing cool jacket (R3D FULL HOOD DOWN PUFFER JACKET). Delivery was fast and the sale price fantastic. No doubt I am gonna buy another jacket from Jack1t in the future. The size guide is by the way also very helpful.”

Helpful Report

Posted 2 years ago

Hello Kenneth, Thank you for your feedback. Amazing to hear you are happy with your jacket and that your order arrived quickly. We're glad our size guide helped you to find your perfect size! If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“No puedo devolver mi chaqueta porque no puedo descargar la hoja de devolución. Les he escrito y no me contestan”

Helpful Report

Posted 2 years ago

Hello Luisa, Thank you for taking the time to share your feedback with us. It appears that this matter has been looked into as you have been contacted directly through email. However, if you need anything else please send an email to clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Très belle veste super qualité”

Helpful Report

Posted 2 years ago

Hello Fiodor, Thank you for the review, it is really important to us. We love to hear that you are impressed with our quality and hope you are loving our product. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Very cool jacket! Color is perfect and bride and delivery was very quick !”

Helpful Report

Posted 2 years ago

Hello Joyce, Thank you for your taking the time to share your feedback with us. Amazing to hear you are happy with our quality and that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Envoi très rapide et réponse aux demandes par mail très rapides également”

Helpful Report

Posted 2 years ago

Hello Valerie, Thank you for taking the time to share your feedback. It’s great to hear that you enjoyed shopping with us. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Tha box was amazing, very good service”

Helpful Report

Posted 2 years ago

Hello Claudia, Thank you for taking the time to share your feedback with us. It means a lot to us that you had a positive experience and prompt service. For any further assistance, email: clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“I ordered a jacket and vest. Super cute and cozy. The fit was great. I'm 5'9" 140 pounds and ordered a medium. I ended up returning both because I did not like the hood. It was too much around my neck and face. I will definitely be purchasing other items without the hoods.”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you for taking the time to leave us a 5-star review, we really appreciate it. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Great build quality, well-thought cuts, high-quality materials, fast delivery. The only downturn for me is the bold labelling/advertising on the jackets, big and small "Jack1t"-labels virtually everywhere, often in bold contrasting colours. But certainly, this might be a matter of personal taste. My suggestion to the masterminds behind Jack1t would be to offer also a line that is a bit scaled back and more decent in this regard ;-).”

Helpful Report

Posted 2 years ago

Hello Axel, Thank you for taking the time to leave us a review. We appreciate your feedback. Amazing to hear that you are happy with our quality and that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“verry satisfied high quality and nice design even iwill for sure make orders again and again”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you so much for your amazing feedback. It means a lot to us that you had a positive experience. We are so glad to hear you love our JACK1T's and will be purchasing again in the future. If there's anything we can help with, please send an email to clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Jacket as described and well fitted, good quality.”

Helpful Report

Posted 2 years ago

Hello Andrejs, Thank you for taking the time to share your feedback with us. We love to hear that you are impressed with our quality and hope you are loving our product. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“Hello, unfortunately I only received one of the two news items ordered and paid for. Please see what happened ... Thank you”

Helpful Report

Posted 2 years ago

“This is a quality jacket which was delivered in a timely manner. I love this red bomber jacket. It will protect me from the frigid cold weather. With most products you buy from China, the product you receive does not look anything like the picture, but this jacket looked just like the picture on the website.”

Helpful Report

Posted 2 years ago

Hello Ron, Thank you for leaving us a review, we really appreciate it. We are so glad you love the quality and look of your JACK1T. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Seriously seriously quality product. I have a Canada Goose parka that I've had for nearly 8 years. I have chosen the Rescu Down Parka as it's replacement. Kept me VERY warm skiing - I think the bomber would have been a better choice! And it keeps me warm at the football...whilst also looking MINT 🤌🏽😁 Love the hooded Gilet I also got. I'm probably a touch too old for them...but hey. And a great price for all the quality little additions of the jackets too. Well done guys. Superb product.”

Helpful Report

Posted 2 years ago

Hello Alun, Thank you for taking the time to leave us a 5-star review, we really appreciate it. We're so glad to hear how impressed you are with the quality of your JACK1T! If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Really great jacket thnaks for all”

Helpful Report

Posted 2 years ago

Hello Andreandrea, Thank you for taking the time to share your feedback. It’s great to hear that you enjoyed shopping with us. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Awesome looking jacket! So light and comfy! Material is great too! In love with it! Will buy longer one as well!”

Helpful Report

Posted 2 years ago

Hello Victoria, Thank you so much for your amazing feedback. It means a lot to us that you had a positive experience with us. We are so glad to hear you love our JACK1T's and will be purchasing again in the future. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Dopest jacket I've ever owned! Your sizing system is super effective. The jack of arrived 3 days earlier than anticipated. The ONLY thing is I would rather have such an expensive jacket arrive in a box....but then again... maybe shipping couldn't be FREE!! Other than that, Thank you for existing.”

Helpful Report

Posted 2 years ago

Hello Inga, Thank you for taking the time to share your amazing feedback with us. I'm so glad you found your perfect size by using our size guide and yes, sale items are packaged in our branded bags which allows us to offer great savings on these lines. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 2 years ago

“amazing, unique, very warm jacket. I'm in love😍♥️”

Helpful Report

Posted 2 years ago

Hello Customer, Thank you so much for your amazing feedback. It means a lot to us that you love our JACK1T's as much as we do. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“beautiful jacket , super quality very nice details”

Helpful Report

Posted 2 years ago

Hello Ritchy, Thank you for the review, it is really important to us. We love to hear that you are impressed with our quality and hope you are loving our product. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“Perfect love it”

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Posted 2 years ago

Hello Maria, Thank you for taking the time to share your feedback. It’s great to hear that you love your JACK1T. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

“very good jackets!”

Helpful Report

Posted 2 years ago

Hello Giovanni, Thank you for taking the time to leave us a 5-star review, we really appreciate it. We're glad you are loving your JACK1T. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 2 years ago

JACK1T is rated 4.6 based on 1,365 reviews