JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.57

4.6 Rating 1,365 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,365 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 26th February 2024

123

Anonymous

Anonymous // 01/01/2019

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“Excellent quality with service delivery to match. High quality at a very affordable price.”

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Posted 10 months ago

“Great quality, fits perfectly!”

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Posted 10 months ago

“Very stylish and warm hopefully you will increase the size”

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Posted 10 months ago

“My fifth jacket from JACK1T and as always the quality is superb and the fit perfect. The service is second to none and I will purchase more.”

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Posted 10 months ago

“Comfortable, light, and warm. Good quality and looks really beautiful!!!”

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Posted 10 months ago

“Jacket quality is great the issue is arm length and waist length are too short for me Won’t be wearing it”

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Posted 10 months ago

“Love everything except that you dont ship to european countries”

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Posted 10 months ago

“Good quality”

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Posted 10 months ago

“Amazing Quality. I've been a customer with Moncler and Canada Goose before and Jack1t definitley doesn't feel any less on quality and more like a price bargain as compared to the luxury brands. The packaging could have been better because earlier they used to deliver shipments in Luxurious boxes but now its just a simple plastic bag which doesn't seem very appeliang for the price one pays for a jacket ranging from £180 to £350. I had sent an email regarding the same and was told that boxes are delivered only with VIP items which i didn't understand becase I just bought a jacket worth £300+ and if that isn't VIP then I'm not sure what is. Overall the jacket is good quality and definitely a recommendable brand, scope for imporvement does lie in the packaging front for the price that is being charged.”

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Posted 10 months ago

“I'm on my third jacket bought from jaket1 and I've never been disappointed! I'll definitely buy from them again♥️”

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Posted 10 months ago

“Recently stumbled upon the brand, glad I did. Good website, great products and super fast delivery”

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Posted 10 months ago

“My jacket fits good and stylish. 💯% official.”

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Posted 11 months ago

“Poor from Jack1t!! My coat didn’t come in a presentation box as seen online, just a poly bag! The jacket itself is very warm and of very good quality, so much so I emailed customer services to ask if I could have a discount code to purchase another, I never received a discount code when I signed up to their newsletter… nor did I receive a response to my enquiry!! Better hope nothing goes wrong with the jacket!… anonymous customer service!”

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Posted 11 months ago

“I love Moncler for the quality and style and I would say jack1t meets the same standard . My new Jack1T coat is amazing I love the quality and style !”

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Posted 11 months ago

“The delivery was very fast and the item is very nice just a bit with the color is not the same like the picture.”

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Posted 11 months ago

“Easy ordering Fast delivery”

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Posted 11 months ago

“Website navigation is poor, Shipping limited to uk and US 🙄, jacket was never delivered to the requested address and there is zero customer service assistance…”

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Posted 11 months ago

“Great jacket, I love the fabric”

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Posted 11 months ago

“I sent back a coat and I haven't received my refund yet”

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Posted 11 months ago

“Im quite unhappy. I ordered and paid for two jackets and have to date only received one. I thought I was getting. Good deal but then I had to pay $180 in custom duty taxes that had not been previously disclosed eliminating what may have been a good deal”

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Posted 11 months ago

JACK1T is rated 4.6 based on 1,365 reviews