JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.57

4.6 Rating 1,365 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,365 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 26th February 2024

123

Anonymous

Anonymous // 01/01/2019

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“very nice :)”

Helpful Report

Posted 2 years ago

Hello Eva, Thank you for leaving a review. We are so happy to hear you love your jacket. For further information, please email clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“Súper fast delivery, this is my second they’re great quality, super warm and stylish. Would defo order again”

Helpful Report

Posted 2 years ago

Hello Lydia, Thank you for taking the time to leave a review. Great to hear you have two coats from us now and that they are keeping you stylish. Please get in touch via clientservices@jackitco.com if we can help with anything in future, Kind regards, JACK1T

Posted 2 years ago

“Happy with my new jacket,thank you”

Helpful Report

Posted 2 years ago

Hello Alin, Thank you for leaving us feedback. We are glad you are happy with your jacket and please do let us know what we can do to get up to that 4-star rating! Please get in touch at clientservices@jackitco.com for any future assistance. Kind regards, JACK1T

Posted 2 years ago

“Bellissimi, abbinamento uomo donna perfetto, la pelliccia è bellissima. Se siete indecisi nelle taglie consiglio una M se volete indossare diverse maglie al di sotto per andare sulla neve, altrimenti se utilizzate un abbigliamento più leggero va bene anche la S. Non vestono super stretti quindi valutate a seconda dell’utilizzo che ne volete fare.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us a detailed review. It is great to hear that you found the best size and found what works for you depending on what you need to wear underneath. Please get in touch with us via clientservices@jackitco.com if we can help further. Kind regards, JACK1T

Posted 2 years ago

“very good quality product... good and fast delivery”

Helpful Report

Posted 2 years ago

Hello Rafal, Thank you for leaving us such a great review. It is great to hear you love the quality of our styles and that you received your order so quickly. Please get in touch via clientservices@jackitco.com for any more information. Kind regards, JACK1T

Posted 2 years ago

“Excellent quality great delivery will order from here again.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to review our products. We love to hear that the delivery was fast for your order and that you will be coming back to us. Please get in touch via clientservices@jackitco.com if we can help with anything else. Kind regards, JACK1T

Posted 2 years ago

“Sehr guter Service! Luxuriöse Verpackung und schöne, einzigartige Produkte!”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us feedback. We are so happy you loved the packaging, we are very proud of it. It is great to know that you love the product and received excellent service. For further assistance, please contact clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“Peor calendas de la esperada , talla correcta y pedí color negro y recibí color navi”

Helpful Report

Posted 2 years ago

Hello Sonia, Thank you for taking the time to leave a review. We have reached out privately to resolve the issue of you receiving the wrong colour. Please reach out to clientservices@jackitco.com if there is anything else we can help you with. Kind regards, JACK1T

Posted 2 years ago

“Livraison rapide , de très bonne qualité 👍”

Helpful Report

Posted 2 years ago

Hello Letitia, Thank you for leaving us a review. We are so glad to hear you received your jacket quickly and you are happy with the quality. Please get in touch via clientservices@jackitco.com if we can help with anything else. Kind regards, JACK1T

Posted 2 years ago

“Very nice and good jacket. Could be warmer”

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Posted 2 years ago

“Nice jacket ! Delivery box also amazing”

Helpful Report

Posted 2 years ago

Hello Steven, Thank you for leaving us a review, we appreciate it. Great to hear you love our packaging as much as we do, and are so happy with the jacket. Kind regards, JACK1T

Posted 2 years ago

“Customer care vary kind and fast”

Helpful Report

Posted 2 years ago

Hello Roberta, Thank you for taking the time to leave us such a lovely review. It is great to hear you had a good experience with our customer care team and that you received a fast response. For further assistance, please contact clientservices@jackitco.com Kind regards, JACK1T

Posted 2 years ago

“Value for money thick and warm coats they looks very expensive faux fur hood is thick and warm its such a lovely coat first time ordering from this brand but i will definitely be ordering more the coats are amazing. And very fast delivery”

Helpful Report

Posted 2 years ago

Hello, Thank you for your recent review. Great to hear you love your jacket and it arrived quickly. So happy you love the faux fur, we are very proud of our styles. Kind regards, JACK1T

Posted 2 years ago

“The Jacket is pretty unique and has loads of cool features, materials - after wearing it about 5 times casual - no sports - some seams are already pulling of at several spots - please improve that quality cause the design is pretty outstanding and eyecatching Could be a five star”

Helpful Report

Posted 2 years ago

Hello, Thank you for spending the time to leave a detailed review. It is great to hear you love the uniqueness of our jackets but we are very sorry to hear you have some issues with the seams. We will reach out privately to ensure this is resolved for you. Kind regards, JACK1T

Posted 2 years ago

“Quick shipping first of all and in love with the high quality feel of the product”

Helpful Report

Posted 2 years ago

Hello Kevin, Thank you for leaving us a 5-star review! We are so glad to hear your order arrived quickly for you and that you are so happy with the quality, this is something we are very proud of. Please reach out to clientservices@jackitco.com for any assistance in future. Kind regards, JACK1T

Posted 2 years ago

“Warmest coat I ever owned. Delivery was fast. Received many compliments”

Helpful Report

Posted 2 years ago

Hello Lisa, We really appreciate the detailed review. Fantastic to hear that your order arrived quickly for you and we are so happy to hear the jacket is keeping you so warm in the colder months! We are sure you look great in your new coat. Please email clientservices@jackitco.com with anything we can assist you with in future. Kind regards, JACK1T

Posted 2 years ago

“Very interesting design, great service of delivery!”

Helpful Report

Posted 2 years ago

Hello Borys, Thank you for leaving us a 5-star review. Great to hear you love our designs as much as us, we are very proud of all of our designs. So glad your order arrived quickly for you. Please contact clientservices@jackitco.com for any assistance in future. Kind regards, JACK1T

Posted 2 years ago

“Fantastic Service . Quick delivery . Can’t fault it”

Helpful Report

Posted 2 years ago

Hello, Thank you for leaving us a 5-star review. We are so happy to hear you received great service, this is something we are very proud of. It is super you received your order so quickly. Please contact us at clientservices@jackitco.com with anything we can assist you with in future. Kind regards, JACK1T

Posted 2 years ago

“Habe schon 4 Jacken bestellt . Die erste war leider zu groß , zweite Bestellung war die eine Jacke in der falschen Farbe gekommen , die weiße Jacke habe ich behalten und die Herren Jacke war leider zu klein . Ich warte auf die Rückzahlung der 3 Jacken die ich zurück geschickt habe und wenn das Geld da ist , möchte ich dann erneut bestellen . Mit freundlichen Grüßen”

Helpful Report

Posted 2 years ago

Hello, Thank you for leaving such a detailed review. It is great to hear you ordered four jackets, but I am very sorry one arrived incorrectly. I hope these have been returned and refunded within 14 days for you, and great to hear you are looking forward to making another purchase. Please reach out at clientservices@jackitco.com in future for any further assistance. Kind regards, JACK1T

Posted 2 years ago

“Giaccone di qualità, l'unica cosa strana è stato che si sono dimenticati di dirmi che avevano spedito e mandarmi la mail con il numero di tracking. Mentre scrivevo una mail di lamentele il quinto giorno mi è arrivato il pacco 😁”

JACK1T 5 star review on 20th January 2022

Helpful Report

Posted 2 years ago

Hello Veronica, Thank you for taking the time to leave us a review. We are so happy you love your jacket, and you look great in it! It is noted that you didn't receive any tracking information, we are very sorry to hear this. This should be sent automatically to the email address used on your order. If this didn't arrive, it may have been spelled incorrectly on your order, or it went to a junk inbox. If there are any concerns in future please contact us at clientservices@jackitco.com where we are more than happy to help. Kind regards, JACK1T

Posted 2 years ago

JACK1T is rated 4.6 based on 1,365 reviews