Ivel Valley Wild Bird Food Reviews

Name: Ivel Valley Wild Bird Food
Rating: 4.91

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Ivel Valley Wild Bird Food

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Write Your review

Tell us how Ivel Valley Wild Bird Food made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ivel Valley Wild Bird Food 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mealworm suet pellets seem even better this time. Look fresher and not so powdery also slightly longer and more intact. Always good quality before, but much prefer this batch. Great product! My birds can't get enough and I'm always running out.”

Helpful Report

Posted 11 months ago

“Heritage Caged Ground Feeder SKU: H040615 The bars are too small to allow any of the small birds (sparrows, finches, robins) to get in to eat the seed/ suet etc. I watched for 2 days (not 8 hours a day admittedly) without success. All the food was exactly as I'd placed it. I asked for a refund and was basically told NO. Took 3 days to reply to my email. Don't know what their other services are like but customer service is extremely poor.”

Helpful Report

Posted 11 months ago

You unfortunatley sent your original email to an inbox that is not monitored regularly, so this was why it took a few days to reply, we apologise for this. As we explained in the email response, it can take birds time to get used to a new feeder (4-6 weeks sometimes), and this is probably why they were wary. The bars are not too small to let the small birds in, as we showed you in the video that was attached to the response email. We are sorry you are unhappy with the feeder, but as the feeder is not faulty, and has been used, this is why you would not eligible for a refund.

Posted 11 months ago

“Very good telephone service and very good quality sunflower hearts”

Helpful Report

Posted 11 months ago

“Delivery was as efficient as ever. Birds love the food.”

Helpful Report

Posted 11 months ago

“Perfect product - my garden birds love the sunflower hearts - and always delivered promptly and without problems. Ivel Valley are a pleasure to do business with.”

Helpful Report

Posted 11 months ago

“The bird feeder cable I ordered does the trick, and the suet Christmas trees were a nice surprise. Thanks!”

Helpful Report

Posted 11 months ago

“Disappointed. to few characters to explain.”

Helpful Report

Posted 11 months ago

“What a great company! I bought a modest amount of food for the wild birds that I feed in my front garden. The quality is fantastic, and the order was despatched quickly in cardboard packaging with paper packing and brown paper tape to close the box - all 100% recyclable. In addition, I found a little box inside containing a free gift: two lovely little Christmas tree-shaped suet blocks. I've now dumped the company that I have been loyal to for years; never had a free gift, but get daily (often multiple) emails telling me to 'hurry' and grab their bargains. Too much pressure. Ivel Valley win out and are now my go to supplier.”

Helpful Report

Posted 11 months ago

“Super fast delivery, within 24 hours. The birds will have a great time this winter and beyond enjoying the fat balls.”

Helpful Report

Posted 11 months ago

“Birds love this food and so do the squirrels! Goes down very fast.”

Helpful Report

Posted 11 months ago

“Brilliant service with delivery next day as promised. Will definitely be using Ivel Valley for all future bird food.”

Helpful Report

Posted 11 months ago

“Product, delivery and website all first class.”

Helpful Report

Posted 11 months ago

“Excellent service delivered quickly next day with a 1 hour time slot. Great products as always thank you.”

Helpful Report

Posted 11 months ago

“Great service, speedy delivery, birds blooming love the suet products!”

Helpful Report

Posted 11 months ago

“Good quality and fast delivery. The box was completely split open when it arrived, but luckily the contents were all intact. Thank you very much for the suet Christmas tree, which we will put out for the birds on Christmas Day!”

Helpful Report

Posted 11 months ago

“Ordering easy, delivery quick, very good service. Thank you for the suet Christmas tree treats. 🌲”

Helpful Report

Posted 11 months ago

“Excellent value, quick delivery and well packaged. We’ll definitely be using again for our garden bird feeder refills.”

Helpful Report

Posted 11 months ago

“Birds love it. Sensible prices. Fast delivery. Well done. Much better than Ark Wildlife who got greedy.”

Helpful Report

Posted 11 months ago

“Easy to use website and excellent service from the customer team. This was my first experience of ordering from Ivey Valley and I was very impressed. The order was processed and delivered very quickly and was very well packed. Thank you.”

Helpful Report

Posted 11 months ago

“The insect & mealworm suet balls are a success and the feeder has been squirrel proof so far.”

Helpful Report

Posted 11 months ago

Ivel Valley Wild Bird Food is rated 4.9 based on 4,311 reviews