Herbal Dog co Reviews

Name: Herbal Dog co
Address: 13A Airport Industrial Estate, Newcastle Upon Tyne
Rating: 4.54

4.5 Rating 1,034 Reviews

86 %

of reviewers recommend Herbal Dog co

4.5

Based on 1,034 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

13A Airport Industrial Estate
Newcastle Upon Tyne
NE3 2EF

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Herbal Dog co 5 star review on 13th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient company. Their products do exactly what they are meant to do and are easy to apply. Highly recommended.”

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Posted 2 years ago

Thanks for the brilliant review Margaret xx

Posted 1 year ago

“Not tried the products yet as I paid for next day delivery so I had them in time to go away on a trip. Unfortunately they didn’t arrive until the day after….! Don’t waste your money on next day delivery!”

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Posted 2 years ago

Hey Tracey, we used a 24 hour delivery service from royal mail but unfortunately they don't guarantee this :( Drop an email to hello@herbaldogco.com and we can refund your postage for you x

Posted 1 year ago

“Very effective natural products. I’m a happy returning customer.”

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Posted 2 years ago

That's brilliant - thanks for supporting our small business x

Posted 1 year ago

“We have a Labrador Retriever who has regular issues with her ears - dirty/itchy/flappy. We have tried numerous different brands with moderate to low success and at a great cost. However, the discovery of the Herbal Dog Ear Remedy. It’s terrific and has cleared up the latest ear irritation within 48 hrs. Highly recommend. Simply, thank you HDC.”

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Posted 2 years ago

Thank YOU pip for leaving us such a wonderful review and supporting our small business! That's amazing to hear, glad its helped her xx

Posted 1 year ago

“I've been using the natural spot on, and spray for a week now, and have used the wormwood supplement on my two dogs. They already had fleas but unfortunately, I haven't noticed any difference. This was in conjunction with hoovering and spraying the house daily. The products are lovely and arrived very quickly. Possibly more preventative than aiding in helping get rid of a pre existing problem. Sorry!”

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Posted 2 years ago

Hey Hazel, yes our flea products work as a preventative, if there's an infestation we would recommend speaking with your vet xx

Posted 1 year ago

“Beautiful shampoo. Adds softness and shine, cleans really well and smells lovely. Dilution rate is really good too. My poodle looks n8ce and fluffy.”

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Posted 2 years ago

Thanks for the review Faye :) Great to hear feedback like this! x

Posted 1 year ago

“Super fast delivery The Pumkin spiced shampoo smells amazing and is a fabulous shampoo. I’m amazed by the face wash it’s the first one I’ve ever found that gets the face fur squeaky clean and the fur dries really quick”

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Posted 2 years ago

Thank you for your amazing review Elizabeth x

Posted 7 months ago

“Customer service was fantastic really happy with this company the natural woman has been a godsend”

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Posted 2 years ago

Thanks so much, glad we could help you xx

Posted 1 year ago

“Love love the products. Bought dry shampoo baby powder. Smells amazing and so easy to use. Just bought yeast and seasonal powders. I live in Scotland and packaged great and received it really quickly. Will definitely be buying more for my baby frenchie.”

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Posted 2 years ago

Hey Sandie, thanks for the wonderful review! We love hearing feedback like this, thank you so much for supporting our small business :) xx

Posted 1 year ago

“As a professional dog groomer I have now found my favourite natural shampoo after over 10 years in the industry this shampoo has saved me loads on how well it cleans and leaves the dogs coat soft and silky and smells delightful aswell and also leaves my salon smelling delicious too 🥰so all in all so far I love the orange smell is so fresh if your unsure check out my page to see results powderpawsdoggroomer”

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Posted 2 years ago

Wow that's so lovely to hear! Orange & Bergamot smells soo fresh, you can't beat it. Thanks for taking the time to leave such a lovely review - it means the world to us x

Posted 1 year ago

“Only just started the Wormwood, but we have been using the Flea Protect since March, on a Cocker Spaniel with awesome leg flares, who likes to run and jump through every area of long grass, and so far no fleas or ticks! It took a while to get in the swing of showering him, waiting 48hrs, and then applying it, plus we have to keep him dry for 48hrs afterwards; but we just set a reminder on our phones, and feel very happy that we are no longer covering our dog, and everywhere he walks in nasty/toxic chemicals! Will need to purchase a coat for the winter to keep him dry before/after treatment though! Unless a dog hairdryer can dry the skin more quickly?”

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Posted 2 years ago

Thanks for the review Louise :) Yes it might be an idea to blow dry him if you want to get him dry quicker! Great to hear your preferring a natural preventative instead of chemical treatments :)

Posted 1 year ago

“Very good service”

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Posted 2 years ago

Thanks Valerie xx

Posted 1 year ago

“Beyond impressed with the results already! Quick delivery, easy usage & lovely packaging!”

Herbal Dog co 5 star review on 16th September 2022

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Posted 2 years ago

Thanks for the review ! We love that your happy with our new packaging :)

Posted 1 year ago

“Bought this as a tick treatment. Used for 2 weeks but found 2 ticks on my dog.”

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Posted 2 years ago

Thank you for taking the time to provide us with your valuable feedback regarding your experience with Herbal Dog Co. We truly appreciate customers like you who are willing to share their thoughts and help us improve. We are sincerely sorry to hear about the issue you encountered after using our product as a tick treatment for two weeks, only to find ticks still present on your dog. We understand the frustration and concern this must have caused you and your furry companion. As a company committed to providing high-quality and effective solutions for our customers, it is disheartening to learn that our product did not meet your expectations. We would be extremely grateful if you could share more details about your experience, such as how you applied the tick treatment and any specific areas where you noticed ticks.

Posted 7 months ago

“I've yet to receive my order so unable to give review, disappointing not to had chance to use it”

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Posted 2 years ago

Hi, we hope you have received your order, please update us if you have. If ever in doubt just drop us an email at hello@herbaldogco.com so we can get any issues resolved as fast as possible for you x

Posted 1 year ago

“Can't comment on the effectiveness of the Herbaflex joint care just yet as it's early days. But the Herba Flex mobility support tincture is a wonderful product. Works effectively and relatively quick to ease those sore joints. Ease of ordering and delivery were spot on. Packaging was great. Everything arrived as it should be. Will be using these products and company for the foreseeable future. Very happy dog mamma.”

Herbal Dog co 5 star review on 14th September 2022

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Posted 2 years ago

Hey Faye! Thanks for the feedback - our goal is always to make sure all the dog moms out there are happy lol Thanks for supporting our small business xx

Posted 1 year ago

“I bought some natural flea / worming products for my puppy. Really pleased with the quality and I love the cardboard container for the natural flea blend. Can't really comment on their effectiveness as yet, but no fleas yet and will be doing wormcounts periodically.”

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Posted 2 years ago

Glad you love our new packaging!! Thanks so much for the review x

Posted 1 year ago

“My order arrived swiftly. Great customer service too. I will use this company again.”

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Posted 2 years ago

woohooo - thanks for supporting our small business Lorraine!! xx

Posted 1 year ago

“Arrived quickly - well wrapped in eco-friendly materials. Have only used the shampoo so far on one of my dogs but it smelt lovely, didn't lather too much and rinsed away easily. My dog's coat is beautifully shiny and she smells delicious.”

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Posted 2 years ago

“Arrived securely wrapped. I love the storage that they arrived in. Cardboard containers that can be recycled. Love the smells of these products and the dogs are tucking into them.”

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Posted 2 years ago

Herbal Dog co is rated 4.5 based on 1,034 reviews