Herbal Dog co Reviews

Name: Herbal Dog co
Address: 13A Airport Industrial Estate, Newcastle Upon Tyne
Rating: 4.54

4.5 Rating 1,022 Reviews

87 %

of reviewers recommend Herbal Dog co

4.5

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

13A Airport Industrial Estate
Newcastle Upon Tyne
NE3 2EF

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Herbal Dog co 5 star review on 13th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range the dogs love them”

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Posted 5 months ago

Thank you for leaving a great review Sharon x

Posted 5 months ago

“I am very disappointed, ordered a load of stuff from this company 3 and half weeks ago. Still no idea where my parcel is, very little help tracking it down and told by customer service I have to deal with it when the courier says the seller has to chase it up. I was so looking forward to getting these products as I have been wanting to try them for months but if I ever receive my items it will be the last order I place.”

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Posted 5 months ago

We have been trying to help through email Megan. The reason this has taken so long is because it is travelling to a different country and has been stuck in customs, there is not a lot we can do when it is being scanned through there. Now that there is an update we are trying to rectify the problem and offering a full refund back to you. We are very sorry this has happened x

Posted 5 months ago

“Unfortunately I have no been able to try out the products I have bought because 3 and half weeks later I still haven't received and have had minimum help trying to track down my order and get it to me. I am really disappointed cause I really looked forward to using these products but I will not be ordering again.”

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Posted 5 months ago

“Absolutely loved this order. I got the double up box and it did not let me down. Fast delivery, huge chews in there for my super chompers. I've used other companies before and this one if definitely the best! I will be placing another order soon!”

Herbal Dog co 5 star review on 9th April 2024

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Posted 5 months ago

Thank you so much for your amazing review Kayleigh! It means so much to us as a small business to hear your feedback and to be given a 5-star review! xx

Posted 5 months ago

“Such good value for money, arrived super quick and my dog just loves them”

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Posted 5 months ago

Thank you so much for your lovely review xx

Posted 5 months ago

“My dog loves everything, very happy with the bundle I bought. Will be ordering again in the future.”

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Posted 5 months ago

Hi Kelly! We're so happy that you love the products! Thank you so much for leaving a great review! xx

Posted 5 months ago

“Very good and got it on time very please with it”

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Posted 5 months ago

Thank you for leaving such a lovely review Pauline! :)

Posted 5 months ago

“Very good product dogs loved them”

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Posted 5 months ago

Thank you so much for your review Adam! :)

Posted 5 months ago

“Not very impressed on the website it says for puppies from 3 months ago on the label it says from 6 months I have emailed the company and received no response wouldn’t recommend this company at all very poor customer service and description of products”

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Posted 5 months ago

Hi Natasha, I am so sorry you have left this review. We have gone back through our emails and we cannot find anything from you. Is there any chance you can email us again and we will help you

Posted 5 months ago

“Excellent value for money. My doggo loves every thing in the boxes”

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Posted 5 months ago

“Smells yummy”

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Posted 6 months ago

It's amazing!! Thanks so much for ordering and leaving a great review xx

Posted 5 months ago

“The duo pack seem to be doing a good job .”

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Posted 6 months ago

Thank you for leaving us a great review Johanne :) x

Posted 5 months ago

“Great products that have made a noticable difference with my dog. We have been using the gut health powder for 3 months now and we noticed he is starting to smell like it, which is the only minor downfall. Apart from that, we have no more itchy skin or yeasty paws!”

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Posted 6 months ago

Thank you for leaving us a 5-star rating! We truly appreciate your feedback and are thrilled to hear that our products have made a noticeable difference for your dog. It's fantastic to know that our gut health powder has helped alleviate any itchy skin or yeast paws issues!! :) x

Posted 5 months ago

“Products seem hood so far. Got yeast shampoo and seems to be helping so far but pup still scratching like mad. Can't get my 2 to eat the yeast powder as of yet lol”

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Posted 6 months ago

Hi Laura, thank you so much for your 5 star review! Have you tried the powder on a licky mat with either doggy peanut butter, natural yoghurt or bone broth? I hope this helps!

Posted 6 months ago

“Not sure why but it didn’t do anything to my French bulldog maybe my dog too wild for it but didn’t even touch the sides”

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Posted 6 months ago

Hi, if you let us know the reason for using the drops we can advise on how to use. They wont be effective on a dog if their cortisol levels have risen x

Posted 6 months ago

“Fantastic value for money. Our 2 doggies absolutely love their treats. Would 100% order from them in future.”

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Posted 6 months ago

Thank you Simon for your comments, they mean the world to us :)

Posted 6 months ago

“Great products and great service to match. My dogs' coats feel and smell amazing thanks to their shampoo, conditioner and fragrances and the natural flea drops keep them healthy and itch free. Thank you for making such lovely, natural products”

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Posted 6 months ago

Thank you for your amazing review Hayley! We're over the moon to hear our products are working for your pooches! x

Posted 6 months ago

“The product I bought to calm my dog did not work at all!”

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Posted 6 months ago

Thank you for taking the time to leave us your valuable feedback. We sincerely apologize for any inconvenience caused by the product not meeting your expectations in calming your dog. We understand how important it is for our customers to have a reliable and effective solution for their beloved pets. Therefore, we are genuinely sorry that this was not the case for you. We value your opinion and would be grateful if you could provide us with more information about your specific experience. Could you please let us know the issues you faced with the product? This will greatly help us in identifying areas where we can improve and ensure our customers' satisfaction.

Posted 6 months ago

“Defiantly has calmed my dog”

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Posted 6 months ago

Thank you for your great review Alison :) x

Posted 6 months ago

“Great products and fantastic choice! All the products I have used so far smell great and it's good to know there isn't any nasty chemicals in the products either”

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Posted 6 months ago

Thank you for your amazing review! x

Posted 6 months ago

Herbal Dog co is rated 4.5 based on 1,022 reviews