Herbal Dog co have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Purchased spot on flea treatment for my dog .arrived two days after placing the order. Excellent product and no chemical smells . Very reasonable price and tried it on my dog and she smells lovely. Kept informed on the delivery and order arrived on time . Would recommend to friends
”
- Carolyn B
“
My boy has terrible allergies and suffers with yeast infections in his groin and 'armpits'. The yeast suppliment and shampoo keeps it all at bay without the need for vet visits and prescription medications. It's natural and a quarter of the price a vet would charge. It's a no brainer šš¼
”
- Elizabeth
“
The pork chews are very good price
Large, so my husband cut them in half for our small dog. No problem
Iāve not needed to use the flea and tick spray yet, but have used the drops. No skin irritation from it.
”
- Julie
“
Lovely smell quick delivery and good for my 4 dogs
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- Gwyneth B
“
Impressive ordering and delivery.
I have washed my dog in the itchy shampoo. Smells lovely.
I like the fact that the shampoo is made in the UK
Will definitely reorder.
”
- Heather
“
Purchased spot on flea treatment for my dog .arrived two days after placing the order. Excellent product and no chemical smells . Very reasonable price and tried it on my dog and she smells lovely. Kept informed on the delivery and order arrived on time . Would recommend to friends
”
- Carolyn B
“
Did not receive my order of the dry candy cane shampoo and did not receive any information informing me of this and did not receive refund.
Happy with the other products I purchased but disappointed on them not keeping me updated on order.
”
- Clinton
“
Order was returned back refund given not much of an explanation or offer to resend the items. Problems not solvedā¦.
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- Gaynor
“
Ordered well over a month ago for almost $200 and haven't received it. Tracking has no updates. And when I asked for a refund, wasnt given the time of day
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- Felisha
“
this is my 2nd batch of herbal support however my order was lost, i contacted them via email and Lauren picked up my query dealt with it straight away and received my order a couple of days later. I found the issue was easily resolved with no issues, excellent customer service thank you
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- Vikki B
“
Excellent value for money, great service
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- Melanie
“
Lovely company fast delivery excellent with customer service. Just my personally experience Iāve found that the yeast support and skin and fur powders have actually made my dogs worse. Onto my second order of them and Iām needing to stop
”
- Caroline
