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Herbal Dog co Reviews

4.5 Rating 1,042 Reviews
A-
Happiness Grade
Read Herbal Dog co Reviews
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Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

13A Airport Industrial Estate

Herbal Dog co have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

96.55%
Industry Average
Purchased spot on flea treatment for my dog .arrived two days after placing the order. Excellent product and no chemical smells . Very reasonable price and tried it on my dog and she smells lovely. Kept informed on the delivery and order arrived on time . Would recommend to friends
- Carolyn B
My boy has terrible allergies and suffers with yeast infections in his groin and 'armpits'. The yeast suppliment and shampoo keeps it all at bay without the need for vet visits and prescription medications. It's natural and a quarter of the price a vet would charge. It's a no brainer šŸ‘ŒšŸ¼
- Elizabeth
The pork chews are very good price Large, so my husband cut them in half for our small dog. No problem Iā€™ve not needed to use the flea and tick spray yet, but have used the drops. No skin irritation from it.
- Julie
A-

Delivery - Fast

89.53%
Industry Average
Amazing Products!!! Supplements are All made with the best ingredients & have been great for my Dogs especially as one is getting older their mobility blend & HerbaFlex joint care tonic have been game changers! The shampoos & all of the grooming products smell amazing theirs so many different ones Iā€™ve purchased & Iā€™ve always loved them all! Iā€™ve purchased so many times & only once has a product been missing from my order when it was Black Friday when they would of had a huge influx of orders however customer service were amazing & rectified this straight away by sending out the product on next day delivery with extra freebies! Couldnā€™t recommend Herbal Dog co enough these guys are the best!
- Lewis
Excellent fast delivery. Had a quick response and very helpful when I contacted them. Thank you, I will be back!
- Tina S
Smells absolutely amazing, love the packaging and fast delivery. Great for in between baths
- Jacqueline O
E

Refunds - Difficult

42.86%
Industry Average
Did not receive my order of the dry candy cane shampoo and did not receive any information informing me of this and did not receive refund. Happy with the other products I purchased but disappointed on them not keeping me updated on order.
- Clinton
Order was returned back refund given not much of an explanation or offer to resend the items. Problems not solvedā€¦.
- Gaynor
Ordered well over a month ago for almost $200 and haven't received it. Tracking has no updates. And when I asked for a refund, wasnt given the time of day
- Felisha
92.42%
Industry Average
Amazing Products!!! Supplements are All made with the best ingredients & have been great for my Dogs especially as one is getting older their mobility blend & HerbaFlex joint care tonic have been game changers! The shampoos & all of the grooming products smell amazing theirs so many different ones Iā€™ve purchased & Iā€™ve always loved them all! Iā€™ve purchased so many times & only once has a product been missing from my order when it was Black Friday when they would of had a huge influx of orders however customer service were amazing & rectified this straight away by sending out the product on next day delivery with extra freebies! Couldnā€™t recommend Herbal Dog co enough these guys are the best!
- Lewis
Great service and great product have been using this since my Labrador puppy was 16 weeks old she is nearly a yr old, love it as no horrendous chemicals in it all natural wormwood protect product šŸ˜Š Thank you
- Dawn
Hi Just received my flea treatment. Service and quick delivery. Too early yet to really review product but in use and will post a review asap .
- Anonymous