Herbal Dog co Reviews

Name: Herbal Dog co
Address: 13A Airport Industrial Estate, Newcastle Upon Tyne
Rating: 4.54

4.5 Rating 1,034 Reviews

86 %

of reviewers recommend Herbal Dog co

4.5

Based on 1,034 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

13A Airport Industrial Estate
Newcastle Upon Tyne
NE3 2EF

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Herbal Dog co 5 star review on 13th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the product helps to keep my pup fresh”

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Posted 1 year ago

Thanks for the review fiona xx

Posted 1 year ago

“Arrived promptly but unfortunately my dogs tried this product and after a few days had upset tummy's. I a, sure it works for most dogs but unfortunately not for my basset hounds.”

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Posted 1 year ago

Hey Jane, so sorry to hear this. Please check your giving the correct dosage as there's nothing in our powder that should upset your dogs tummy. We do understand some dogs are sensitive or there could be something else going on - in this case we would advise contacting your vet. If you like a refund for this product please drop us an email with your order number and we can let you know how to return the product to us. Thanks for the feedback - hope your bassets are doing well xx

Posted 1 year ago

“I spayed the rhubarb and rose on the morning and could smell it all day fabulous”

Herbal Dog co 5 star review on 3rd January 2023

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Posted 1 year ago

Look at that face!! Thanks so much for the review xx

Posted 1 year ago

“Does exactly what it claims , gets rid of knots and tangles from my westies coat with ease . It also smells really nice too .”

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Posted 1 year ago

We have had some great reviews on this spray so far - thanks so much for leaving feedback xx

Posted 1 year ago

“I treated my pups to the Christmas calendar....wow it was a lovely box full of shampoos and flea treatment and worming, I was very pleased ...well done Herbal, you done it again!!!”

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Posted 1 year ago

WOW your dogs are very lucky!! Glad you loved it, thanks so much for the review x

Posted 1 year ago

“I’ve been using this product for over 12 months and my border collie’s itchy skin has vastly improved.”

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Posted 1 year ago

Thats great to hear, thanks so much for leaving us a review x

Posted 1 year ago

“Lovely scent without being too overpowering or smelling synthetic.”

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Posted 1 year ago

Thanks for the review Rachel x

Posted 1 year ago

“Great product that works and has cleared up my dogs oily, itchy skin in weeks. VERY overpriced. It's a shame there is no re-fill option.”

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Posted 1 year ago

Thanks Daveena, we are so glad to hear our products have worked well. We do try extremely hard to keep the cost of our products as low as possible for customers but we are just a small business and have overheads to pay. Thanks for the feedback we will see what we can do in the future xx

Posted 1 year ago

“I can't comment because at the moment it doesn't seem to be helping my French bulldog . Also I tried to contact the company before Christmas for help trying to trace my order and they never responded to any of my emails.”

Helpful Report

Posted 1 year ago

Hey Debbie, could you email us at hello@herbaldogco.com We reply to all emails daily, we did take a 7 day break over christmas to spend time with our family. Please let us know if your issue has been resolved. If not we can look into this straight away for you :) If you ever need to trace an order your tracking details are always emailed to you at the time of ordering xx

Posted 1 year ago

“One of the best dog shampoo I have ever used, the scent last so long and makes my dogs coats so fluffy and clean looking. Delivery was super quick and the service was amazing very friendly and helpful. I highly recommend ordering from this amazing company :)”

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Posted 1 year ago

Thanks so much for leaving us an amazing review - it means the world to us x

Posted 1 year ago

“Love the advent calendar. Lots of natural shampoos, wormer and flea treatment. No nasties in which suits my dogs perfectly. The shampoos will be used in my dog walking van for mucky pups with my dog washer. So many scents to choose from.”

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Posted 1 year ago

Glad to hear you loved it! Keep your eyes open for next years calendar!! xx

Posted 1 year ago

“Products smell amazing”

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Posted 1 year ago

Thank you so much! x

Posted 1 year ago

“First rate service - fantastic products at a reasonable price. Would highly recommend - the calming tincture has worked wonders for my senior dog with cognitive issues - prior to using Herbal Dog it was a real struggle to find anything that worked the calming effect has been a godsend.”

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Posted 1 year ago

Thank you so much Angela :) We love hearing how our products have helped your dogs - it means a lot to us xx

Posted 1 year ago

“Using in the salon, love them! Had no complaints so far from our customers either! Love that they aren’t too fake perfume-y either, much better for the dogs! ☺️”

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Posted 1 year ago

Thanks so much for the lovely review Carmen - glad to hear your customers are happy too :)

Posted 1 year ago

“OMG the flowerbomb shampoo is just like the perfume I LOVE IT I love all your products iv got an addiction to keep buying more 😜brilliant company all I would like to see is better packaging with you being herbal and for environmental I would love to see shredded paper instead of the polystyrene bits instead”

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Posted 1 year ago

Thankyou so much for taking the time to leave us amazing feedback :) Our packing peanuts are great for the environment as they're made from starch which can be dissolved in water so its much better than shredded paper! We also have our new boxes being released this month too x

Posted 1 year ago

“Absolutely love Herbal Dog products 🥰”

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Posted 1 year ago

and we love our amazing customers xx

Posted 1 year ago

“Very easy to order, arrived well on time. My French Bulldog doesn’t even know it’s in her food. Just waiting on seeing results.”

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Posted 1 year ago

Thats great to hear, please keep us updated xx

Posted 1 year ago

“NIce natural products that have been well considered and produced.”

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Posted 1 year ago

Thanks for the review :)

Posted 1 year ago

“Absolutely first class items purchased are amazing. When I had a small issue it was resolved straight away. Cannot recommend this company enough”

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Posted 1 year ago

Thanks for taking time to write a review :)

Posted 1 year ago

“Products smell geeat and I love that they are natural and not full of nasties”

Herbal Dog co 5 star review on 12th December 2022

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Posted 1 year ago

Such a cutie!!!xxx

Posted 1 year ago

Herbal Dog co is rated 4.5 based on 1,034 reviews