Herbal Dog co Reviews

Name: Herbal Dog co
Address: 13A Airport Industrial Estate, Newcastle Upon Tyne
Rating: 4.54

4.5 Rating 1,034 Reviews

86 %

of reviewers recommend Herbal Dog co

4.5

Based on 1,034 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

13A Airport Industrial Estate
Newcastle Upon Tyne
NE3 2EF

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Herbal Dog co 5 star review on 13th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for 48 hour tracked delivery took about 5 days to arrive and when I asked for a refund on the postage I was told in a polite way that it wasn't their problem. I understand the company doesn't control royal mail however I've had the occasional issue with postage in the past when ordering from other companies and they have refunded me & opened a dispute with royal mail. This is also how we deal with postage issues at the company I work for. I have seen no improvement in my dog from either the shampoo or spray. I dont hold out much hope for the supplement. I feel the customer service has been fairly naff so this has been my first & last order.”

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Posted 1 year ago

I'm really sorry to hear that you've had a negative experience with Herbal Dog Co & would like to assure you that that is not what we aim for. Unfortunately, once a parcel has left our depo, unless it is lost, we are still liable for the postage & I'm sure you can appreciate that as a small business, we are unable to absorb that cost. If you have any issues with any of the products please get in touch with us via email at hello@herbaldogco.com & give us some more information about the issues you've experienced & we can then help you further.

Posted 1 year ago

“Been using the product on my small Jack Russell for a few weeks, it seems to be effective so far, no signs of fleas or ticks & no itching! It also smells nice and a good alternative to heavy duty chemical insecticides that might end up harming bees etc. It should also prove economical as I only use 2 drops per application, v pleased with the product so far”

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Posted 1 year ago

Thank you for the positive review! It is much appreciated & we hope you enjoy our product range :)

Posted 1 year ago

“I’ve used herbal dog for a while now, really like the flea stuff, have the full range. Lasts ages, good value for money.”

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Posted 1 year ago

Thank you for taking the time to leave us a review & we hope you & your pooch have a flea free summer :)

Posted 1 year ago

“Bought ear cleaner, shampoo, calming herbs and plaque protect which they mind eating at all ...brilliant products”

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Posted 1 year ago

Ah that's great news! Thank you for the positive review :)

Posted 1 year ago

“This works really well. My dog actually wags her tail when she sees with this and doesn't run away. It's making a great difference, thank you!”

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Posted 1 year ago

Ahh that's so good to hear Angela :) Thanks so much for the review :) xx

Posted 1 year ago

“Not sure yet on this product as it’s only been a few weeks but I haven’t noticed a difference really my dog is highly strung when someone comes to the door”

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Posted 1 year ago

Hey Donna, is it the drops or the powder you are using? The powder takes 3-4 weeks to build up in their system, with the drops you need to give these 30 mins before stressful situations. Hope this helps xxx

Posted 1 year ago

“So impressed with this box! My Dog absolutely loved it and it's great value for money!”

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Posted 1 year ago

Thats great to hear Georgie! Keep an eye out for our newest boxes being released very soon!! xx

Posted 1 year ago

“Easy to order and well priced products. My goods arrived quickly. Ive only used the shampoo once but seems to be working and smells lovely. The ear cleaner is really good and again smells lovely. I would definitely recommend there products.”

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Posted 1 year ago

Thanks so much for the lovely review Kelly :) xxx

Posted 1 year ago

“Absolutely incredible value for money! Our dog eats a lot of natural treats which keeps our vets happy. £30 for a big box of ears, feet, tracheas, hoofs, pizzles….. bargain!”

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Posted 1 year ago

Thanks so much for the review !! We try to add as many treats as we can in the boxes :) xx

Posted 1 year ago

“So far the flea protect is working well on all 3 dogs and I have been using it on my cat. Smells good, easy to use and a good price.”

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Posted 1 year ago

Thats brilliant Charlene - thanks so much for the review xx

Posted 1 year ago

“Havnt noticed any difference in my dog and it's also made him smell like the product.”

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Posted 1 year ago

Hey Miss, if its one of our support powders please bare in mind it takes weeks for the herbs to build up and get into their system. We have seen results from 2 days but it generally takes 3-4 weeks. xxx

Posted 1 year ago

“Great service. Order received very quickly.. Will use this company again”

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Posted 1 year ago

Thankyou so much for the lovely review Shirley xxx

Posted 1 year ago

“Very happy with the goods and the service Thank you”

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Posted 1 year ago

Thanks so much for the review Sharon xx

Posted 1 year ago

“Peggy absolutely loved these treats! I highly recommend for any treat loving pup”

Herbal Dog co 5 star review on 10th May 2023

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Posted 1 year ago

Awww peggy is such a little Doll!! Thanks so much for the review xxx

Posted 1 year ago

“Love the eco packaging! Not been using it for long so too early to say if it works but it smells good, I’ve had no problem getting her to eat her food with it in, & so far no signs of ticks so hopefully it’ll do the trick!”

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Posted 1 year ago

Thanks so much Liz, please keep us updated on how you get on xx

Posted 1 year ago

“Smells amazing! I got the baby powder dry shampoo for dogs and it is great! Hasn’t caused any issues with my dogs skin. Comes in an easy to use and store bottle.”

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Posted 1 year ago

thanks so much for taking the time to leave us a review xx

Posted 1 year ago

“Love the products smell amazing and really cleans the coat”

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Posted 1 year ago

Thanks so much Amy xx

Posted 1 year ago

“Great product and really helps with yeast imbalance. Packaged really well and arrived on time. Really would recommend.”

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Posted 1 year ago

Thanks so much for taking the time to leave us a lovely review Jo - so glad to hear our yeast products have helped your dog xxx

Posted 1 year ago

“I thought this was a good product to try as my bulldogs fur can be very patchy and itchy for him. I got the herbal fur loss product, itchy relief spray and shampoo. I do feel you don't get alit within the products as we have already ran out of the herbal powder and this caused my boy to smell quite strongly of the product and I don't feel it has benefited his skin much along with the spray, I don't notice much difference but understand every dog is different. I also thought the shampoo bottle size was very small once it arrived. Did arrive quickly though and I enjoyed the small mix treat box although was not impressed with the Yax chew as this was very brittle and I had to throw most of it away as it all broke within 5mins of him chewing it and he was sick the next again day as small shards also came up with him.being sick.”

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Posted 1 year ago

Hey Natasha, the skin and fur powder works brilliantly for skin issues but please bare in mind it takes a good 3-4 weeks for the herbs to build up in your dog so you won't see instant results. If your dog has any skin issue we advise to keep them on this for as long as possible. The shampoos are all measured to 250ml and one bottle should last one dog a full year :) Regarding the yak snack they are made of 100% milk so they're like a cheesy snack for a dog, if your dog is a heavy chewer we would recommended going for a stronger chew than the yak. Hope your bulldog is doing well, please get in touch if you need any further help! Thanks so much for the feedback Natasha xxx

Posted 1 year ago

“My dog loved the herbal powder I mixed it in with goats yogurt it stopped her itching and the spray smells lovely and works well.”

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Posted 1 year ago

Glad to hear it Laura - thanks so much for taking the time to leave us a review xx

Posted 1 year ago

Herbal Dog co is rated 4.5 based on 1,034 reviews