Herbal Dog co Reviews

Name: Herbal Dog co
Address: 13A Airport Industrial Estate, Newcastle Upon Tyne
Rating: 4.54

4.5 Rating 1,033 Reviews

86 %

of reviewers recommend Herbal Dog co

4.5

Based on 1,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

13A Airport Industrial Estate
Newcastle Upon Tyne
NE3 2EF

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Herbal Dog co 5 star review on 13th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this is my 2nd batch of herbal support however my order was lost, i contacted them via email and Lauren picked up my query dealt with it straight away and received my order a couple of days later. I found the issue was easily resolved with no issues, excellent customer service thank you”

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Posted 2 months ago

Hi Vikki, thank you very much for taking he time to leave a great review! I am so glad this was quickly resolved for you! xx

Posted 2 months ago

“Haven’t received my item have sent multiple emails to ask for the new tracking number which was meant to be provided had nothing back , so not only have i not received my item but also out of pocket as well. Have used the products before and its a shame as i think there good.”

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Posted 2 months ago

Hello, we are so sorry for any inconvenience caused by the delay in receiving your item, we are a small team and get back as soon as possible to all emails. As per our email, we had an issue with these being scanned in by Royal Mail and had we had to send this order out again, once we have packed and sent the order this is out of our hands unfortunately xx

Posted 2 months ago

“I have been using Herbal Dog All Natural Calming Blend for the last 6 months, as I wanted to try a natural product instead of using Zylkene Calming supplements. I have been pleasantly surprised of how this has made so much different to our dog, Ralphy. We mash it up with his breakfast and eats it with no problems (I thought as there is a little smell he wouldn't) I can not recommend this product enough.”

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Posted 2 months ago

Hi Jo, thank you so much for leaving such a brilliant review and feedback :) I'm so glad this is helping Ralphy and he enjoys it too! xx

Posted 2 months ago

“We have the parasite duo and the flea spray and they smell delicious! It's such a relief to find a non-toxic flea treatment, there is hope for our world yet.”

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Posted 2 months ago

Hi Cat, thank you very much for taking the time to leave a brilliant review, it is really appreciated for our small business xx

Posted 2 months ago

“I’m so happy with my purchase. Frontline wasn’t working I was starting with a flea infestation. Wanted to use natural products on my dog. So glad I’ve found this site. I’ve been using a couple of drops on his collar, plus putting it on him. Finally getting there with persistent applications. Highly recommend this product for fleas.”

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Posted 2 months ago

Hello, thank you so much for leaving a great review and feedback for our small business, I am so glad this has helped him :) xx

Posted 2 months ago

“Fast delivery but hasn’t worked ! Dog loves it and licks his paws more after spraying”

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Posted 3 months ago

“The natural flea drop on is fantastic! Second year of using and no fleas & it smells lovely too!”

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Posted 3 months ago

Hi Sue, thank you so much for taking the time to leave a great review and feedback for our small business, it is so appreciated! xx

Posted 2 months ago

“Its contains lemon grass which is toxic to cats and dogs why use a toxic product for animals its can harm DO NOT BUY AND ALWAYS READ INGREDIENTS BEFORE BUYING A PRODUCT!!! Wish i did”

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Posted 3 months ago

Hi, thank you for taking the time to leave a review. The extraction of lemongrass used in our flea spray is completely safe for topical use and is way below the level of which is considered as toxic. The flea spray is the only product we sell that is not suitable for use on cats. Please drop us an email on hello@herbaldogco.com for any further information xx

Posted 2 months ago

“Received my products quickly And used this for the first time comes packaged really well happy with the products”

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Posted 3 months ago

Hi Sharon, thank you so much for taking the time to leave a brilliant review for our small business it means so much to us! xx

Posted 2 months ago

“My boy suffers bad from allergies and since we have started him on this, it’s made a big difference! Seems to be working well.”

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Posted 3 months ago

Hello! Thank you so much for taking the time to leave a review, I am so glad this is helping him! xx

Posted 2 months ago

“Impressive ordering and delivery. I have washed my dog in the itchy shampoo. Smells lovely. I like the fact that the shampoo is made in the UK Will definitely reorder.”

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Posted 3 months ago

Hi Heather, thank you so much for taking the time to leave a brilliant review for our small business it means so much to us! xx

Posted 2 months ago

“Excellent products great value”

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Posted 3 months ago

Hi Michael, thank you so much for the brilliant review and feedback :) Xx

Posted 2 months ago

“Purchased spot on flea treatment for my dog .arrived two days after placing the order. Excellent product and no chemical smells . Very reasonable price and tried it on my dog and she smells lovely. Kept informed on the delivery and order arrived on time . Would recommend to friends”

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Posted 3 months ago

Hi Carolyn, thank you very much for the great review and feedback! It is very much appreciated for our small business xx

Posted 1 month ago

“really good product and fast delivery”

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Posted 3 months ago

Hey, thank you so much for taking the time to leave a brilliant review and feedback xx

Posted 2 months ago

“My private TikTok account was put up in 2 of their sales videos without my consent, girl refuses to take this down even though it’s against rules to share personal info & blocked both of my accounts. Videos are still up. Please avoid, jolleyes pet store is a lot cheaper & they don’t treat potential customers this way by outing personal profiles on public platforms”

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Posted 3 months ago

Hi Marie, thank you for taking the time to leave a review. The video posted was a response to a comment made, this included no personal information only your username which was publicly posted and the comment was replied to. As a small business when a comment is made, we have the right to respond and no personal information was shared. xx

Posted 2 months ago

“I purchased grooming spray as gift for friends cat. She says Barney’s coat improved, lots of dead hair came out and the smell amazing. Saw this advertised on TikTok Would recommend especially as vegan product.”

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Posted 3 months ago

Hi Linda, thank you so much for the brilliant review and feedback :) xx

Posted 2 months ago

“Love the scent and company was very prompt.”

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Posted 3 months ago

Hello, thank you so much for the brilliant review and feedback xx

Posted 2 months ago

“Excellent product for my dogs ears and paws”

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Posted 3 months ago

Hi, thank you so much for the brilliant review and feedback, it is very much appreciated for our small business xx

Posted 2 months ago

“Big box (non branded one sadly) full of interesting things. Dogs love them”

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Posted 3 months ago

Hi Martin, thank you so much for the 5* review and feedback! xx

Posted 2 months ago

“I put a comment on a TikTok video, the girl used it on screen in her next video, asked several times to remove & also emailed several times & calling I get hung up on before they answer. she’s playing daft & I didn’t consent to my name & pic on her video as I’m classed a vulnerable person. Now my details are public on her video”

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Posted 3 months ago

Hello, as a small business when a comment is made we have a right to respond, no public information was shared. A comment was posted on our video which was replied to xx

Posted 2 months ago

Herbal Dog co is rated 4.5 based on 1,033 reviews