Herbal Dog co Reviews

Name: Herbal Dog co
Address: 13A Airport Industrial Estate, Newcastle Upon Tyne
Rating: 4.54

4.5 Rating 1,034 Reviews

86 %

of reviewers recommend Herbal Dog co

4.5

Based on 1,034 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

13A Airport Industrial Estate
Newcastle Upon Tyne
NE3 2EF

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Herbal Dog co 5 star review on 13th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered some of the dog cologne and they smell so good! So impressed with them! The palma violet is amazing! And they are excellent value for money :) I will be recommending the products to family and friends! I also had to deal with customer services due to a shipping error and they were so helpful and kind! Thank you so much Hazel! :)”

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Posted 1 year ago

Hey Vicky! Thankyou so much for taking the time to leave us such a lovely review :) Recomending our products to friends and family really helps our small business so THANKYOU! Will pass this on - Your very welcome x

Posted 1 year ago

“My dog has skin conditions so need to be careful in what I use …thought ad give herbal dog a try n am absolutely amazed at the result …”

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Posted 1 year ago

Thats amazing Sharn! It makes our day knowing our products are helping dogs x

Posted 1 year ago

“I love how simple their products are to use! All straight forward with dosage instructions on as well that are clear to read!”

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Posted 1 year ago

Thanks so much for the feedback Hollie xx

Posted 1 year ago

“Lovely natural products & really work Smell lasts for ages!”

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Posted 1 year ago

Thank you so much for the lush review Sue! x

Posted 1 year ago

“So far, so good…we have a Frenchie with a lot of allergies and the powders we are the last thing to try and hope they work their magic. No more cheesy Dorito smell which is good. And not scratching as much.”

Herbal Dog co 5 star review on 16th March 2023

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Posted 1 year ago

Awww how stunning!! We are all huge frenchie lovers here!! So glad our products have helped - thanks for the lovely review Karen xx

Posted 1 year ago

“I love the shampoo , the dogs coat are lovely after use and many customers picked up on the shine on their coats”

Herbal Dog co 5 star review on 14th March 2023

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Posted 1 year ago

How cute is your pooch! Thank you for leaving a great review Sandra x

Posted 7 months ago

“Excellent service from start to finish. Mila my boxer loves the flea and worm treatments. So much better than any chemical products. Keep up the good work”

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Posted 1 year ago

Thankyou so much Richard! Thanks for supporting our little business - it means a lot x

Posted 1 year ago

“Very happy with the product”

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Posted 1 year ago

Brilliant! Thanks for the 5 stars! x

Posted 1 year ago

“fantastic products I have used for a while now, they are very effective and it is good to know that I am using products that have no chemicals and will cause no harm to my dogs”

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Posted 1 year ago

Thank you so much for leaving us a review Jackie! Great to hear this :)

Posted 1 year ago

“I’ve used a number of products and can honestly say all been fab. I use the flea treatment weekly. I’ve also used the plaque protect, liver protect as he’s on steroids avd the gut health. I’ve got the wormer too but havent used yet.”

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Posted 1 year ago

Ahh thats great to hear Oakley :) Thanks so much for supporting our small business!x

Posted 1 year ago

“I’ve not seen improvement as yet with this product”

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Posted 1 year ago

If you can let us know what the product your using is and what your using it for we can advise further for you Samantha :) Always feel free to email us hello@herbaldogco.com and we will do our best to help x

Posted 1 year ago

“yes I think it works so far so good early days”

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Posted 1 year ago

great to hear :)

Posted 1 year ago

“The wrinkle shampoo has been unbelievable for my bulldogs. a game changer for sure. and the herbal dog team have been very helpful. I will definitely be re-ordering”

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Posted 1 year ago

Aww thats amazing to hear Mia!! Thankyou so much for the lovely feedback :) xx

Posted 1 year ago

“I have an itchy frenchie, i asked what the best products would be on a live stream and you suggested the products i pucharsed. However the products have seemed to make her itching worse. I have had to put her in dog socks to stop her chewing her paws, worse than she was. And her belly is in a bad way after using the dry shampoo and supplements.”

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Posted 1 year ago

Hey Stephanie, we are so sorry to hear this, its awful seeing them suffer from allergies. Drop us an email to hello@herbaldogco.com and let us know what the allergies are and which products you are using. None of our products contain any chemicals a dog could react to as they're completely natural but if your dog has sensitivities its important to check ingredients. Please also bare in mind it takes at least 2 weeks for powders to get into their systems so it can take a good few weeks until you see any changes. x

Posted 1 year ago

“Easy to order, quick delivery & great products. Products do what they say & smell so much better than wet dog without being too overpowering. Ideal.”

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Posted 1 year ago

Thanks so much for the great review :) There's nothing worse than that wet dog smell lol! x

Posted 1 year ago

“Amazing products and have done wonders for my doggo. I use many different powders and love that fact you can mix and match and sort of customise it to what your dog needs. Each one has made massive improvements and I love that fact it’s herbal so no nasties are going in to your pet’s body. Also the shampoo is so great the smell lasts for a good time and makes his fur nice and soft!”

Herbal Dog co 5 star review on 21st February 2023

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Posted 1 year ago

Thank you Lauren, for your amazing 5-star rating review! We are thrilled to hear that our products have done wonders for your beloved doggo. Our aim is to provide a range of powders that can be customized to suit your dog's specific needs, and we're glad to hear that you appreciate this aspect. It's wonderful to know that each powder has made such massive improvements for your dog. We take pride in using herbal ingredients, ensuring that no nasties enter your pet's body. Additionally, we're delighted that you love our shampoo with its long-lasting scent and ability to make your pup's fur soft and beautiful. Your satisfaction means the world to us. Thank you for choosing Herbal Dog Co! :) x

Posted 7 months ago

“Smells nice, doesn’t last incredibly long. Also sent me the wrong sent for one product”

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Posted 1 year ago

Hey Phillipa, so sorry!!! if you email us at hello@herbaldogco.com we can look into this for you x

Posted 1 year ago

“Extremely rude "social media" staff need huge amount of training, suppliments need more clear information. Lost a loyal customer!”

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Posted 1 year ago

Thank you for taking the time to provide us with your valuable feedback regarding your experience with Herbal Dog Co. We appreciate your honesty and for being a loyal customer until now. We are truly sorry for the inconvenience you encountered. We apologize for the behavior of our social media staff and any rudeness that you may have experienced. Rest assured, we will ensure that our team receives the necessary training to improve their customer service skills and better handle interactions on social media platforms.

Posted 7 months ago

“For dogs with yeast problems. Ears and hotspots it helps to prevent”

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Posted 1 year ago

Thanks so much for the review! x

Posted 1 year ago

“I purchased a daily brushing spray for my cockapoo. Best spray I have used. Allows the comb to glide through his coat and keeps tangles at bay. Great speedy service also”

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Posted 1 year ago

Thanks so much for the lovely feedback Tracey! Its an absolute life saver isnt it :) x

Posted 1 year ago

Herbal Dog co is rated 4.5 based on 1,034 reviews