Herbal Dog co Reviews

Name: Herbal Dog co
Address: 13A Airport Industrial Estate, Newcastle Upon Tyne
Rating: 4.54

4.5 Rating 1,023 Reviews

87 %

of reviewers recommend Herbal Dog co

4.5

Based on 1,023 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

13A Airport Industrial Estate
Newcastle Upon Tyne
NE3 2EF

Write Your review

Tell us how Herbal Dog co made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Herbal Dog co 5 star review on 13th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is making big difference to his sore nose”

Helpful Report

Posted 1 year ago

Thank you for leaving your great experience and for the amazing review :)

Posted 6 months ago

“This has done wonders for my senior boy Shitzu. He used to walk slow and plod along on walks, but after 2 weeks of using this he's a different dog! He's walking a lot better and has more energy. Thanks Herbal Dog!”

Helpful Report

Posted 1 year ago

Thank you for your wonderful 5-star review! We are thrilled to hear that our product has had such a positive impact on your senior boy Shitzu. It is amazing to know that he is now walking better and has more energy after just two weeks of using our product :) x

Posted 6 months ago

“Not sure it works,my dog has a flea infestation,I use spot on and added in the herbal,I'm now using an additional spray.It could be that there is a particularly bad flea season.”

Helpful Report

Posted 1 year ago

Thank you for your review Sue, unfortunately if your pooch already has fleas our products do not kill the affected area. Once the fleas have gone, we do recommend using our products to prevent them coming back. I hope this helps x

Posted 6 months ago

“At the moment I am not noting any improvement. It will take more time to be effective. But the dogs do eat it.”

Helpful Report

Posted 1 year ago

Hopefully over time this product has worked for you. If we could be of any more help please do not hesitate to email us :)

Posted 6 months ago

“I was a first time buyer from Herbal dog and I’m really pleased with the products I bought i will definitely be ordering again”

Herbal Dog co 5 star review on 19th September 2023

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Herbal Dog Co, Lynsey! We're so pleased to hear you were happy with the products you bought as a first-time buyer! We look forward to your next order!

Posted 1 year ago

“The two things I ordered was for 2 of my dogs and neither worked. A bit of wasted money”

Helpful Report

Posted 1 year ago

Thank you so much, Helen, for taking the time to let us know about your experience with Herbal Dog Co. We are so sorry to hear that the two items you ordered for your dogs did not work as expected and that it resulted in a bit of wasted money. We value customer input and are always looking for ways to improve our products and services. If you are willing, could you please tell us in a bit more detail what specifically happened with your orders so that we can make sure it doesn't happen again? Thank you for your time and your honest review - we really appreciate it.

Posted 1 year ago

“I actually think this is working ! Actually very happy as it’s natural smells nice and doesn’t seem To make my dog shake I even like the design of the bottle thanks !!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Abi! I am so glad that Herbal Dog Co's natural products are working for you and your pup! You're right, not only does it have a pleasant aroma but the bottle's design is pretty great too! I appreciate your feedback and support!

Posted 1 year ago

“I have been using Herbal Dog parasite products for over 18 months now, no fleas, no ticks and faecal worm counts are clear, I am extremely happy with the effectiveness of the powders and tonics and they have been invaluable in keeping a very poorly dog parasite free without the need for toxic chemical products which could hinder their recovery.”

Helpful Report

Posted 1 year ago

Thank you so much Lesley for your 5-star rating of Herbal Dog co! We are so glad to hear that the parasite products have been effective in keeping your very poorly dog parasite free without the need for toxic chemical products. We appreciate your loyalty and thank you for being a dedicated customer for over 18 months now!

Posted 1 year ago

“This has made a massive positive change in my dog.”

Helpful Report

Posted 1 year ago

Thank you for the 5-star rating of Herbal Dog Co., Michelle! I'm so glad to hear that our products have made a positive impact on your dog. This is truly heartwarming and motivating for us to continue our mission.

Posted 1 year ago

“Staff were very knowledgeable, extremely efficient and dispatched the calming bundle quickly. A bit early to say if the herbs are actually working, but our Springer certainly seems less naughty, although could be coincidence, but long may it continue.”

Helpful Report

Posted 1 year ago

Thank you for the glowing review, Jayne! We're delighted to hear that your Springer seems more relaxed after using the calming bundle. The staff here at Herbal Dog Co. strive to provide excellent customer service, so we're delighted that they could assist you so promptly and efficiently. We're grateful for your support and wish you and your furry friend all the best!

Posted 1 year ago

“This is a lovely cream tried others find this to be best the reason I've given 3 * is I'd like it 3 x bigger has it helped my dogs itchy skin but would cost a fortune the size it is”

Helpful Report

Posted 1 year ago

Thank you so much for your great feedback on Herbal Dog Co., Wendy! We're so glad we could help your pup feel better! Our goal is to always provide the best quality herbal products available on the market to help make the lives of our furry friends happier. We strive to have excellent customer service and always look for ways to make our customers happy. Your kind words show that we are doing something right, and for that, we thank you! If you need help with future orders or product advice, please don’t hesitate to reach out!

Posted 1 year ago

“Amazing the difference in my dog over the past couple weeks have been amazing”

Helpful Report

Posted 1 year ago

Thank you, Demi, for giving Herbal Dog Co. a five-star rating. We are so happy to hear that you have seen an amazing difference in your pup over the past couple weeks!

Posted 1 year ago

“I received this product quickly. It is in a nice container.unfortunately my dog passed away with pancreatis before I was even able to try him on this herbal treatment. Feeling sad I didn't know about this product sooner. Now am left With an unopened product will donate it. Don't know how to return it or if able to.”

Helpful Report

Posted 1 year ago

I'm so so so sorry to hear this!! you can return your product for a refund if you send us an email xx

Posted 1 year ago

“I love Herbal dog! Im a loyal customer and I can not recommend enough. X”

Helpful Report

Posted 1 year ago

Maxine, thank you for giving Herbal Dog Co your 5 star rating -- I'm so glad to hear that you love them and are a loyal customer! I highly recommend them as well!

Posted 1 year ago

“Smelled nice, good later, caused no irritation 😍”

Helpful Report

Posted 1 year ago

Thank you so much, Lynsey, for your 5 star rating of Herbal Dog Co! We are so pleased that you enjoyed the product and that it was not irritating. We are thankful you enjoyed the smell too!

Posted 1 year ago

“Great choice of herbal remedies for a few ailments my beagle had. Administered as directed and now I have a very happy heathy looking dog. Great products highly recommended.”

Helpful Report

Posted 1 year ago

Thank you so much, Jonathan, for the 5-star rating! We're so pleased that our herbal remedies had a positive effect on your beagle's health and wellbeing. We really appreciate your kind words too - it's a great testimony to the efficacy of our products. Thanks again for choosing Herbal Dog Co!

Posted 1 year ago

“We found herbal dog calm really helps our dog stay calm whilst travelling in the car”

Helpful Report

Posted 1 year ago

Thank you, Christine, for your 5 star rating of Herbal Dog Co! We are so pleased to hear that our calming bundle has been helping your dog stay calm during car rides - it's definitely something we take a lot of pride in as a company.

Posted 1 year ago

“Amazing honestly thank you so much :) xx”

Helpful Report

Posted 1 year ago

Wow! Thank you so much for your amazing 5 star rating, Natalie! We really appreciate your support. Amazing honestly thank you so much :) xx

Posted 1 year ago

“There is no definite improvement with my dogs issues. I will continue until we use all the products”

Helpful Report

Posted 1 year ago

Hi Suzanne, Thank you for your review of Herbal Dog Co. We're committed to making sure our customers are happy with their purchases. We want to make sure that we're providing the best possible experience for our customers, so it's very helpful for us to receive feedback like this. If there's anything else we can help with, please don't hesitate to reach out to us. Thanks again for your time and thoughts, Herbal Dog Co.

Posted 1 year ago

“Unfortunately George is still itching but not as much”

Helpful Report

Posted 1 year ago

Thank you so much Fiona for your 4 star rating of Herbal Dog co! We are so glad that George's itching has been improved, albeit not completely.

Posted 1 year ago

Herbal Dog co is rated 4.5 based on 1,023 reviews