Herbal Dog co Reviews

Name: Herbal Dog co
Address: 13A Airport Industrial Estate, Newcastle Upon Tyne
Rating: 4.54

4.5 Rating 1,023 Reviews

87 %

of reviewers recommend Herbal Dog co

4.5

Based on 1,023 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

13A Airport Industrial Estate
Newcastle Upon Tyne
NE3 2EF

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Herbal Dog co 5 star review on 13th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could add more stars it still wouldn't be enough. Customer service was amazing, Suzzie went above and beyond to help me and she is a credit to Herbal Dog Co. The matter was sorted quickly and updates to let me know what was happening 🙂”

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Posted 11 months ago

Thank you so much for your incredible 5-star rating! We greatly appreciate your kind words and your support of Herbal Dog Co. Your satisfaction is our top priority, and we are thrilled to hear that our customer service exceeded your expectations :) x

Posted 6 months ago

“Did the job – Rosie gets matted very easily – and smells good to me and my dog. I'll be buying more.”

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Posted 11 months ago

Thank you for sharing your experience and for your great review Christine xx

Posted 6 months ago

“Great service. With detangling spray my sprocker spaniel comes willingly to have her ears brushed as part of her bedtime routine.”

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Posted 11 months ago

Thank you so much for your incredible 5-star rating! We sincerely appreciate your support and are thrilled to hear that you had such a positive experience with us x

Posted 6 months ago

“Great product, delivery was quick would high recommend”

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Posted 11 months ago

Thank you for leaving a great review Emma x

Posted 6 months ago

“I am sorry to say I have found no difference, can you give me more advice on how to use herba calm .”

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Posted 11 months ago

Hi Eric! We're so sorry to hear that you're having difficulty using our herbacalm. If you need more advice, if you could email us at hello@herbaldogco.com we can assist you further :)

Posted 6 months ago

“Great products, quick delivery, the Snow Fairy is amazing!”

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Posted 11 months ago

The snow fairy is definitely one of our best scents! Thank you for your lovely review Sami x

Posted 6 months ago

“My dogs love the herbal dog products and so do I. Help my dog’s itching and her sore ears. Will most definitely be ordering again.”

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Posted 11 months ago

Thank you for leaving a great review Heather! xx

Posted 6 months ago

“Love the deodorant spray mild perfume but works. I do bath our boy regularly anyway .Spot on for Fleas great it works no nasty chemicals.”

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Posted 11 months ago

Thank you for sharing your experience with our products Daphne and thanks for the lovely review xx

Posted 6 months ago

“Haven't seen any improvement my dog is still itching and licking his paws the same as before he started taking it sorry to say. This is his 3 week”

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Posted 11 months ago

Thank you so much for taking the time to provide us with your feedback regarding your experience. We genuinely appreciate you sharing your thoughts. Firstly, we would like to apologize for the fact that you haven't seen any improvement in your dog's condition after three weeks of using our product. We understand how frustrating this must be for both you and your furry friend. We want nothing more than to provide a solution that brings relief to your dog's itching and paw licking. In order to better understand the situation and explore potential improvements, we kindly ask if you could share more details with us. For instance, are there any specific triggers or circumstances that seem to exacerbate your dog's symptoms? Additionally, it would be beneficial to know if there have been any changes in your dog's diet or environment during the past few weeks? If you could send us an email we could always try and help you :) x

Posted 6 months ago

“I got my wee shiatsu the calming drops because of the fireworks as when the go off he crys shakes & trys to find somewhere to hide so I give him1 drop in the afternoon & he is so clam when they go off I love them for him he now brilliant thank you so much”

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Posted 11 months ago

Thank you so much for your amazing 5-star rating! We are thrilled to hear that our calming drops have made such a positive impact on your shih tzu during fireworks. It's heartwarming to know that just one drop in the afternoon brings such comfort to your furry friend, allowing him to remain calm and anxiety-free when fireworks go off. We truly appreciate your feedback and are delighted that our product has been beneficial for your beloved pet xx

Posted 6 months ago

“Great products. Will be reordering!”

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Posted 11 months ago

Thank you for your great review Lesley xx

Posted 6 months ago

“The products I'm using are great. Only been using a short while, but I've seen the benefits. The postage is reasonable and a bonus the packing is environmentally friendly.”

Herbal Dog co 5 star review on 20th October 2023

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Posted 11 months ago

Thank you so much for your amazing 5-star rating! We truly appreciate your feedback and support and how cute is your pooch!! We are absolutely thrilled to hear that you find the products you're using to be great and that you have already seen some benefits, even in such a short time. It's always rewarding to hear that our products are making a positive impact on beloved pets like yours xx

Posted 6 months ago

“Excellent my dog loves this on his food and will eat all, and noticed he’s not scratching to much now either,”

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Posted 11 months ago

Thank you, Trudy, for your fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that your dog is loving our product. It's wonderful to know that he's enjoying his meals and that you've noticed a reduction in his scratching. Your kind words mean a lot to us! If you have any questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Herbal Dog Co.!

Posted 6 months ago

“very good products quick delivery but not sure why the initial 5% discount does not apply to calming products?”

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Posted 11 months ago

Thank you for your review Maya! We're sorry this did not apply to the calming products, I will look into this further for you x

Posted 6 months ago

“Lovely products that do a great job! Smell great with the bonus of being all natural!”

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Posted 11 months ago

Thank you for leaving a great review Dani! xx

Posted 6 months ago

“First time I have purchased this for my frenchies & it’s cleaned there wrinkles & tears stains really good I’ll definitely buy again .”

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Posted 11 months ago

Thank you so much for your wonderful 5-star rating! We greatly appreciate it. We're thrilled to hear that it was your first time using our product for your Frenchies, and even more delighted to know that it has successfully cleaned their wrinkles and tear stains. Your kind words truly mean a lot to us!x

Posted 6 months ago

“Not helping my dog so far”

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Posted 11 months ago

Hi Julie, we are sorry to hear this isn't working for your dog. If you're after a bit of advice or information, please do not hesitate to email us at hello@herbaldogco.com x

Posted 6 months ago

“Would not use the powered again has giving my door dog really bad diarrhea”

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Posted 11 months ago

Hi Lauren, we are so sorry this has happened to your dog. If you could email us and we will advise and give anymore information to help you. x

Posted 6 months ago

“My dogs consistent paw licking ahs definitely decreased since using this product.”

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Posted 11 months ago

Thank you for your review Diane, this means the world to us x

Posted 6 months ago

“Great product”

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Posted 11 months ago

Thanks for your great review William :)

Posted 6 months ago

Herbal Dog co is rated 4.5 based on 1,023 reviews