Herbal Dog co Reviews

Name: Herbal Dog co
Address: 13A Airport Industrial Estate, Newcastle Upon Tyne
Rating: 4.54

4.5 Rating 1,034 Reviews

86 %

of reviewers recommend Herbal Dog co

4.5

Based on 1,034 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01912860774

Email:

Hello@HerbalDogCo.com

Location:

13A Airport Industrial Estate
Newcastle Upon Tyne
NE3 2EF

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Herbal Dog co 5 star review on 13th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic plus ➕️ fantastic customer service”

Herbal Dog co 5 star review on 4th December 2023

Helpful Report

Posted 11 months ago

How cute is your pooch! Thank you for sharing your review and a lush pic Craig! x

Posted 8 months ago

“Excellent product really helps in removing plaque”

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Posted 11 months ago

Thank you for your review Sharn xx

Posted 8 months ago

“Has had absolutely zero effect on my dog, I’ve been using the powder daily (required amount) on both meals since I received it and there’s no difference. The drops have also had zero effect too. In short I wouldn’t recommend felt like a waste of money.”

Helpful Report

Posted 11 months ago

Thank you for taking the time to share your feedback about your experience with us. We truly appreciate your input and apologize for any disappointment or frustration you may have experienced. We are sorry to hear that our product has had no effect on your dog, despite adhering to the recommended dosage of the powder and drops. We understand that this has left you feeling like it was a waste of money, which is not the outcome we aim for with our customers. We genuinely value your opinion and would love to know more about your experience. In order for us to improve and better understand how we can meet your expectations, could you kindly provide us with further details on how we can make things better? We want to ensure that you and your dog have the best possible experience with our products.

Posted 8 months ago

“Lovely products, lovely smell natural ingredients great value for money do the job well quick delivery over all very pleased with my purchase.”

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Posted 11 months ago

Thank you so much for your 5-star rating Annette. We greatly appreciate your feedback and are thrilled to hear that you are pleased with your purchase xx

Posted 8 months ago

“Rex has had tummy issues since he was a pup, I now have him on the prebiotic powder from herbal dog co and honestly it’s worked wonders! I wont be buying from anyone else from now one great customer service and quality product to match!”

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Posted 11 months ago

Thank you so much for your fantastic 5-star rating Dayle! We truly appreciate your kind words and are thrilled to hear that our prebiotic powder has made such a positive impact on Rex's tummy issues. It's wonderful to know that our product has worked wonders for him and that you have complete satisfaction with both our customer service and the quality of our products :)

Posted 8 months ago

“Really good and worth the money”

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Posted 11 months ago

Thank you Katrina for leaving a great review, it means the world to us xx

Posted 8 months ago

“Smells so nice. It's natural which I love. Everything I've brought has actually worked for my dog. I recommend this to everyone I know !”

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Posted 11 months ago

Thank you so much for your amazing review! We truly appreciate your kind words about our products. We're delighted to hear that the scent is to your liking and that you appreciate the natural ingredients we use x

Posted 8 months ago

“Great price, great product and great service, thank you”

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Posted 11 months ago

Thank you for leaving a great review Jenny! :)

Posted 8 months ago

“My border collie has a very sensitive Tummy his tried different probiotics but was interested in this one as more herbal my son told me about this company so far so good for our 12 year border collie”

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Posted 11 months ago

Thank you so much for your incredible rating Tracey! Your positive feedback means the world to us. xx

Posted 8 months ago

“I've been using the flea and tick powder with my dog for the last few months and found out yesterday that my dog has fleas. The product is a nice idea but it just doesn't work, I was using it daily and now I will be using even more chemicals than I would with a normal spot-on flea treatment as the whole house needs to be sprayed with flea repellent, I will also be doing laundry for the next week!”

Helpful Report

Posted 11 months ago

Thank you for taking the time to share your experience. We truly appreciate your feedback and apologize for any inconvenience you have faced. We are genuinely sorry to hear that despite using our flea and tick powder regularly for the past few months, your dog still got infested with fleas. We understand that this has caused you additional trouble, including the need to use more chemicals and going through the hassle of spraying your entire house and doing laundry. Have you been using our flea and tick sprays and tonics as well as the powder?

Posted 8 months ago

“I was dubious about the All Natural Flea and Tick Spot On when I purchased it but wanted something more natural as I was worried about the chemicals and how they work in the regular spot on flea treatments you can get. I was surprised at how well this worked. My dogs both had a number of fleas each and between me catching and disposing of some of them and this treatment they seem to have all gone! Really pleased and will definitely buy again.”

Helpful Report

Posted 11 months ago

Thank you for your lovely review! We are delighted to hear that our All Natural Flea and Tick Spot On exceeded your expectations. We understand your concerns about the chemicals in regular spot-on flea treatments, and we're thrilled to provide you with a more natural alternative xx

Posted 8 months ago

“Great quality product”

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Posted 11 months ago

Thank you so much for giving us a 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a positive experience with our products.

Posted 8 months ago

“Very good price and quality natural ingredients. Will Defo order again, look forward to buying more products. Thank you 😊”

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Posted 11 months ago

Thank you for a great review Sarah, it really does mean the world to us xx

Posted 8 months ago

“I have got the flea and tick blend also the flea protection drops. And my dogs seem to have more fleas than they did in the first place they smell like curry i do not see how thos is supost to help. I spent alot of money on this stuff thinking it would help and its only getting worse. I have flea bombed my house twice in every room since doing this and iam very disappointed and very unhappy like my dogs. Fuming is an understatement”

Helpful Report

Posted 11 months ago

Thank you for taking the time to provide us with your valuable feedback on your experience with Herbal Dog co. We sincerely appreciate your willingness to share your thoughts and concerns with us. We would like to offer our sincere apologies for the issues you have encountered with our flea and tick blend, as well as the flea protection drops. We understand the frustration and disappointment you must feel when the products fail to deliver the expected results. Did you pooch already have flea's prior to buying our products? As if he/she did then this will not work to kill the fleas. Our products work as a repellent/preventative towards them. I hope this helps!

Posted 8 months ago

“Fantastic product! Smells amazing, dogs are clean without being washed down! A must have item for this time of year!”

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Posted 11 months ago

Hi Michelle, thank you for leaving us a fab review. It really means the world to us xx

Posted 8 months ago

“I was sceptical but this has definitely helped my dogs yeasty paws and ears, his feet no longer smell cheesy! Recommended to family.”

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Posted 1 year ago

Thank you so much for taking the time to leave a 5-star rating. We are thrilled to hear that our product has helped your dog's yeasty paws and ears. It's amazing to know that the cheesy smell from his feet is now a thing of the past. We truly appreciate your recommendation to your family as well xx

Posted 8 months ago

“Absolutely fabulous product smells lovely too Will be ordering again”

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Posted 1 year ago

Thank you for taking the time to leave a great review Mags xx

Posted 8 months ago

“Quick delivery, fantastic product. Smells great and lasted a few days, which I was happily surprised with. I' sure it would last longer if it would ever stop raining and we didn't have such wet, muddy, smelly fields to walk through! Will happily buy this again.”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with our product. We're delighted that you found the scent to be great and it lasted longer than you expected. We understand the struggle of rainy and muddy walks, but we're glad our product could still meet your expectations! :) xx

Posted 8 months ago

“Unfortunately both my dogs itched more after I used it and the one of them had soft poo which he never has, won't be buying again.”

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Posted 1 year ago

Thank you for taking the time to leave us your review Liz and we are so sorry to hear this didn't work as well as you expected for your dogs. I really hope this doesn't stop you looking at a few of our other products. x

Posted 8 months ago

“She's been on this for over a week and she's still itching as much as ever 😩. Not made a difference at all. Bought the shampoo as well”

Helpful Report

Posted 1 year ago

Dear Jane,Thank you so much for taking the time to share your feedback about your experience with Herbal Dog Co. We truly appreciate customers like you who provide us with valuable insights. We sincerely apologize for any inconvenience and frustration caused by the fact that your dog has been itching just as much as before even after using our product for over a week. We understand how important it is for your pet's well-being and comfort. We genuinely care about the effectiveness of our products, and we would love to learn more about your specific situation to better address the issue. Could you kindly provide us with additional details or any other observations that might help us understand why our product did not meet your expectations?

Posted 8 months ago

Herbal Dog co is rated 4.5 based on 1,034 reviews