IQ Mobile Ltd Reviews

Name: IQ Mobile Ltd
Address: Unit 1.01, Newark Works, 2 Foundry Lane, Bath, Bath and North East Somerset
Rating: 4.71

4.7 Rating 332 Reviews

94 %

of reviewers recommend IQ Mobile Ltd

About IQ Mobile Ltd:

Thank you for your interest in IQ Mobile. IQ Mobile is the Intelligent Mobile Network focused on providing good value SIM only deals on the UK's largest and fasted 4G network.

IQ Mobile is owned and operated by Peter Gradwell, a leading UK telecoms entrepreneur. His first business, Gradwell Communications, was founded in 1998 whilst at University in Aberystwyth and provides Cloud Telephony to over 20,000 UK small businesses.

In April 2020, Peter took over IQ Mobile, with a vision for a new type of mobile phone service that combines a high quality network, good value for money and a compelling offering that recognises the new more flexible, mobile way of working that so many of us are used too - but where we can also have a single phone device that respects our work/life balance.

Throughout 2020 and into 2021, we will be focused on innovating in the business mobile sector, adding Wifi Calling, 5G, Mobile Call Recording and other business class telephony features that the mobile world has long been looking for.

Visit Website

Phone:

01225 588 101

Location:

Unit 1.01, Newark Works,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

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IQ Mobile Ltd 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“This would be a 5/5 if IQGo was still available and backed by their excellent customer service. Sadly the current data roaming options are no lomnger viable for our use, although as soon as IQ come up with an alternative that doesn't use the network belonging to the hideously vile EE I'll certainly sign up again”

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“Concept is excellent. Pleased with the price. I was not aware that it would take up to 24 hrs for data to appear on the SIM. Other operators are quicker than this.”

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“Great help on the chat.”

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“Exceptional customer service and excellent wifi coverage throughout France.”

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“Great service in EU, hopefully will sort data out going forward”

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“Great product until EE CUT ROAMING significantly. Sorry I can't renew this monthly subscription because of this. Great customer service. Wish your company luck.”

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“Very good service.”

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“The idea sounds great but I haven't actually used it yet. I have plugged the sim into my mobile router ready for our camping trip next year in France”

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“I buy data say which day I want it activated and it’s done. Never a problem. All over France I’ve never had a problem with getting connected.”

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“Excellent deal for european travellers. Shame that it's ending.”

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“Great Customer service, shame about the Date usage whilst abroad. Hoping that Hello IQ find a better solution fingers crossed.”

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“Even though we hit problems with IQ Go offer, when their supplier changed its roaming rules unexpectedly, IQ Mobile were exemplary in how they handled the issue and the necessary refund.”

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“I have used IQ many times for my holidays. It is so easy to use and I never have any problems with wifi . The only thing that can improve the service would be an app to use. Keep up the good work IQ.”

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“No good, find another company. Used last year paid £20 for the yearly SIM usage and a further £20 for a month's data 100GB, it worked well so purchased this year to work while travelling europe. Paid an additional £20 for the annual SIM usage and £20 for first moths data, connection has been very poor this year everywhere and when showing full reception the speeds have not been anywhere near advertised, been struggling to load email, contacted company but 2 weeks later and heard nothing. Got an email today explaining that the 100gb is being cut to 25gb before my agreed data bundle even expires. I'll be submitting a claim for a refund. There are other companies that offer a far better service, avoid this one!”

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“Quick response to my queries , sim arrived within about 3 days Activation was straightforward, all seems to be well but haven’t set off on our travels in our motorhome as yet”

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“Perfect for vanlife - or any traveller heding to Europe for a holiday and wanting to avoid high roaming charges. I only dropped one star because the communicaiton on how to add data bundles and their "delivery" wasn't clear but it all just works very well.”

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“Outstanding customer service”

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“Great company to work with, quick to respond, knowledgeable and honest.”

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“I have had a good experience, I will however cease using as the reason for purchase was Europe without a fair usage cap, which has now finished.”

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“Great to deal with initialey however since reading you limiting the 100 gb to 25 gb I will be looking else where.”

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IQ Mobile Ltd is rated 4.7 based on 332 reviews