Hay Hampers Ltd have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Sent this hamper to my mother for her birthday. She was over the moon with the hamper: the products were of excellent quality, quantity was fantastic with relation to price and the service was impeccable. I will definitely send other hampers. Highly recommendable.
”
- Mr John Batty
“
I was looking for a website that made these presents with good quality and at a good price, I must say that I am very happy because the order arrived the same day agreed and the quality was excellent. In addition to the company that sent it, parcelforce, was giving updates on the status of the package. Thank you very much!
”
- Ms Dana
“
Bought as a gift. Delivered promptly as promised, sensible price and good quality. Recipients were very pleased.
”
- Dr David
“
We have used Hayes Hampers for many years to send a Christmas gift to my parents, as we live in Melbourne, this has been a practical approach. My parents look forward to the arrival of their hamper and are most complimentary of the contents and delivery process.
”
- Mr Ian Miller
“
This was done and delivery was made.
”
- Mrs Valerie Arnold
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After a glitch in the delivery, Customer Service solved the problem immediately.
The hamper is excellent and attractively boxed.
Highly recommended.
”
- Kimball Ormond
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He receives the hamper on the 28th I do not receive an email now blaming parcel force, no refund.
”
- Karen
“
My hamper never arrived. Still have not received refund. Very disappointed
”
- James Ferguson
“
So we called them asking for a refund and initially they said no.
”
- Anonymous
“
Reliable service to deliver an exciting birthday parcel.
”
- Mrs Diane Morrow
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After a glitch in the delivery, Customer Service solved the problem immediately.
The hamper is excellent and attractively boxed.
Highly recommended.
”
- Kimball Ormond
“
Excellent service and value for money!!
”
- Mr Carl Zimmermann