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Green Retreats Reviews

5.0 Rating 246 Reviews
100 %
of reviewers recommend Green Retreats
Visit Website

Phone:

01296 325777

Email:

hello@greenretreats.co.uk

Location:

Westcott Venture Park, Westcott, Buckinghamshire
HP18 0XB

Anonymous
Anonymous  // 01/01/2019
Really pleased with these guys, they were great from start to finish. Well worth visiting their showroom to get ideas and see the finished products with the various options, and the showroom staff are really helpful. The online configuratior is also really useful, allowing you to play around with the various options and see what they will cost. Communication was great and everything incredibly professional, from site survey through all stages of install. All the install teams turned up exactly when they said they would (to the minute), were friendly and professional, and finished the work quickly, efficiently, and without leaving any mess. I got a few quotes from different companies and Green Retreats stood out. I wasn’t disappointed and I would highly recommend.
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Posted 6 years ago
Excellent on all counts. We are really happy with the product and with the workmen who installed it. Efficient and tidy the room was installed speedily by great teams with a great after service to finesse the superb end product. We wish the firm every success.
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Posted 6 years ago
Great product, friendly and knowledgeable project managers with efficient and fun installation teams. Definitely worth going out to the showroom in Aylesbury Vale rather than just planning online. All of our neighbours are seriously jealous!
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Posted 6 years ago
From choosing our garden office to having it built was a completely positive experience. Green retreats display hangar is truly representative of what you get. Everything is is explained clearly and transparently. The installation team were brilliant . They knew exactly what to do and got on with the job with the minimal disruption to me. That took three days. The electrician connected us up on the fourth day and we’re ready to go. I can’t praise Green Retreats enough. They’re a grown up company. Bruce Adams
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Posted 6 years ago
Just had our outdoor room completed and we are really impressed. Quick turnaround, helpful staff and amazing install team who were impressively efficient, considerate, skilled and helpful. Quality of finish is perfect, best tradesmen we’ve experienced. Would recommend without hesitation.
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Posted 6 years ago
I've recently had a 6m x 3.5m Inspiration installed in my garden. Having shopped around elsewhere - and had some disappointments both in terms of service and product - I'm delighted with the result and I've really enjoyed dealing with Green Retreats. Visiting the showroom was a pleasure, with someone taking all the time I needed to explain the features of the rooms on display. I'd definitely recommend a showroom visit to anyone thinking about buying. And there was absolutely no hard sell. The site visit was a great opportunity to talk through my plans in detail, get some expert feedback and reassurance that my initial ideas would work and then amend my ideas accordingly. Again, no hard sell. The installers arrived bang on time - literally to the minute - and completed the project when they said they would, taking genuine care in ensuring I was delighted with the finished building. They left the building immaculately clean and my garden spotless. The quality of the product is just awesome and the experience from start to finish has been superb - Green Retreats have a product and a process that is well refined, as well as a culture where everyone seems to really care about going the extra mile and delighting their customers.
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Posted 6 years ago
The whole experience with Green Retreats has been a good one. From initial ordering to the guys who turned up to complete the base, the main builders and the finishing team have all been great. Our project manager (Rachel) has been fab and when we did have any issue / question was super quick to respond and resolve. At the end of it all we've got a great garden building.
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Posted 6 years ago
Love my new office. And it was a breeze from start to amazingly fast finish. The team cracked on even through the pouring December rain to get it done on time.
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Posted 6 years ago
Great communication. Efficient, highly professional workmanship. The building was completed on time without any problems. I was very impressed by the attention to detail, friendliness of the staff and high level of skill and overall quality of the work. The workmen arrived on time, cleaned up after each day. On the last day they stayed to 8:30 making sure the floor was clean and any small jobs were complete. We were very satisfied and look forward to utilising the space in the future. We have already recommended the company to others and will continue to do so.
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Posted 6 years ago
Right from my first interaction with Green Retreats, enquiring about a garden office, i was very impressed with their speed, efficiency and professionalism. Once I had placed the order everything was so straight forward and planned well. The base team were very friendly and efficient and ensured we were happy with the location, explaining everything as they went. The team that came to install, lead by Martin, were excellent. Martin obviously took pride in delivering a quality service and went out of his way to ensure we were happy with everything and assured us that aftercare servlce was equally good. The only reason i didnt give 5 stars is because they increased prices before we confirmed the order and wouldnt honour our original quote. Also there was an error in telling my landscaper where to level the ground to and consequently the building was a bit higher than we hoped but they worked round it to produce a lovely finish.
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Posted 7 years ago
Incredible service from beginning to end. Everyone who worked on our garden room, from the surveyor to the builders to the guy who fitted the blinds were professional, knowledgable and courteous. Our garden room is simply stunning. Couldn’t be more pleased.
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Posted 7 years ago
What a great team. From the visit to the showroom, to the electrician finishing the job, the whole team were fantastic. They were accommodating with a few that needed making, especially around timings, which is just what you need when making such an investment. The team thats came on site were polite, and so quick to get stuff done. The finish is great, and we've already had people enquiring about who we bought the office from ! Can't wait to get my furniture in and start working in there.
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Posted 7 years ago
All the staff I dealt with were very friendly and hepful. Great initial site visit. Base laying, installation and electricals completed very well. Really pleased with our new room.
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Posted 7 years ago
Green Retreats are an amazing company. Everything was simple from start to finish with knowledgeable advisers at the end of the phone when needed. The build dates were set at the start and deadlines were always met. The builders were professional and double checked all the measurements with me before starting. I am using the room as an art room so I had extra sockets put in. The fitters were good enough to change the height of the sockets several times before they started cutting the holes in the walls. I can't believe how stress free this build has been. The room is wonderful and it's provided me with a great place to relax and do my art work. I'd advise anyone wanting a garden room to visit the show room. The completed buildings are stunning.
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Posted 7 years ago
I cannot recommend Green Retreats highly enough, they are a Quality organisation and they deliver a quality product and service. From visiting the showroom (a must) to final fix has been entirely stress free for me, the project schedule is clear, and their process from ordering to installation just works. Every team that has been involved has been professional and proficient and a pleasure to have working in the House and garden. There has been constant communication throughout, the team are happy to make suggestions and provide advice and guidance when opportunities or circumstances present themselves. The is great flexibility in how your building can be configured, take the time to talk it through and explore the opportunity for customisation, in particular for the lights.
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Posted 7 years ago
Green Retreats' staff are friendly, knowledgeable and always willing to help. The ordering process is simple, clear and hassle free. The whole process is incredibly transparent and there aren't any hidden charges or surprises. Installation was done quickly and very professionally. Would highly recommend.
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Posted 7 years ago
From the initial consultation in the showroom to the completed work I have found the service received from Green Retreats 1st class. Head office, installation team, plasterer, sparky and final team were all polite, tidy and did a great Job. Anyone looking to extend there living space without the extreme costs of a house extension should go visit Green Retreats
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Posted 7 years ago
A very positive experience from start to finish. I had researched thoroughly before deciding on Green Retreats and as it was a considerable investment for me, I had to be sure I was making the right choice. From the telephone conversations, the surveying, the planning and building, everything went smoothly. Colin and Martin did a good job getting the base where I wanted it, Blair and his team worked tirelessly on the construction despite some very wet weather on one of the two days and the team of electricians explained things to me simply! I love the finished garden retreat!
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Posted 7 years ago
I couldn’t allow my experience with Green Retreats to pass without commenting on the product and the service that I have received throughout. From my initial visit to their premises (which I thoroughly recommend), through the administration, customer relations and the installation, everyone was outstanding and I must commend the whole team. Furthermore, I have been involved in building projects for the last 40 years and I must acknowledge the professionalism, care and attention to detail of the installation team. Throughout, they kept me informed, were both courteous and good humoured and exceptionally tidy. They are a credit to the business and I wish them and the rest of Green Retreats well.
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Posted 7 years ago
From start to finish the whole process was well managed. All staff were excellent & the construction and product itself was first class. We would highly recommend this company.
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Posted 7 years ago
Green Retreats is rated 5.0 based on 246 reviews