Name: Green Retreats
Rating: 4.96

“Garden room only completed this week, so cannot comment on durability of product, but throughout the ordering and installation process Green Retreats have been utterly professional, and a pleasure to do business with. Very happy with the completed room, and looking forward to many games of table tennis in it!”

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Posted 7 years ago

“After seeing the range and quality of the Garden Offices at the Green Retreat showroom we had no hesitation in commissioning them to design and construct our own studio at the end of our garden. The whole team were a joy to deal with, from the sales and support team, to the base team and right through to the construction team. Definitely recommended! The new studio looks the business and has had many great comments and admiring looks from visitors and neighbours alike. We went for a 6m x 4m Garden Office and we're glad we stretched that bit further for the larger size as it affords us space to relax and to work. As an artist the light and space are invaluable and the studio is perfect to bring customers to. They love it!!”

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Posted 7 years ago

“Extremely professional - installation was fast and efficient. Friendly and hard working team. Perfect service :)”

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Posted 7 years ago

“First class experience from beginning to end. Jess and her colleagues in the office couldn't have been more helpful with the options. The office was erected in a day and a half by Nick and his team with another half day each for foundations and electrics. Great attention to detail and very happy with result.Best example was when I 'caught' one of Nick's team hoovering the grass to remove the sawdust! Would recommend Green Retreats to anyone.”

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Posted 7 years ago

“Superb. Very professional service from initial enquiry all the way through to build. Green Retreats did what they said they would do, when they said they would do it - minimum fuss and excellent build team. We are delighted with the end product. Could not recommend more highly.”

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Posted 7 years ago

“We are thrilled with our garden house from Green Retreats. Not only is the finished product excellent but the whole experience was one of ease. From the lovely staff in the office and the initial Consultation at our home through to the foundations laid to the installation was seamless. If a problem did arise it was dealt with immediately. The team that built our house were very nice chaps who were polite, efficient, tidy and always on time. Couldn't recommend this company higher. I've already given their number to two friends who after seeing our garden house want the same!”

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Posted 7 years ago

“Absolutely fantastic company - great service from start to finish and really impressive and well-constructed product. The team we dealt with were efficient, knowledgeable and friendly from our very first visit to the showroom, right through to the eventual installation. We're delighted with our new garden office and would definitely recommend Green Retreats without hesitation.”

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Posted 7 years ago

“We have just had our garden room completed and couldn't be happier with it. The team were great from start to finish, advising and supporting our decisions. Our visit to the showroom was informative and helped us to see the potential for our room. Staff were very helpful and honest in helping us decide what we needed for our room and what was unnecessary for us; this actually cut our costs! We are looking forward to using the room - especially our children who are very excited!”

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Posted 7 years ago

“From the first time we visited, to the time our building was installed, all of the members of the team from the sales, to the guys who built it were truly professional. The building is excellent, completed exactly when they said it would be and to a very high standard - Thanks you to all”

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Posted 7 years ago

“From the initial visit to the showroom to the finished product, we received a first class service from Green Retreats. The workmen who installed the building showed great attention to detail and it is evident that they took great pride in the finished product; efficient and professional, they were a credit to the company. Thank you Green Retreats for a fabulous product, it has been a pleasure to deal with you!”

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Posted 7 years ago

“We have been delighted with the Green Retreats experience. From arrival at the showroom to completion of the build of our garden room all the team were courteous, competent and able to deal with and answer any questions asked relating to our room. It was a pleasure to have the base and room build teams in our garden working very efficiently and effectively. All arrangements worked to the pre agreed timetable and were completed on time. It definitely seemed to be to our advantage that all the staff were employed by Green Retreats, i.e.there was no sub contractor involved at any stage. Well done Green Retreats.”

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Posted 7 years ago

“Thought we just would do a garden shed but small Swiss type thing. Our landscaper showed us the brochure..no turning back. Best choice! From the initial site review... to the guys installing and all the support along the way.., service was excellent. Hugely satisfied and very happy with the communication and support and definitely the final product. THANK YOU!!”

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Posted 7 years ago

“Very good people and very professional. They delivered on their promises.”

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Posted 7 years ago

“Really good service and so far all good. We had the office delivered 1 week ago and really impressed with service and the structure.”

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Posted 7 years ago

“Green Retreats have been a pleasure to do business with from our first visit to the showroom to the completion of our garden room. The quality of the building is excellent and the whole project was superbly managed. If you are planning a garden room I would strongly recommend that you look at Garden Retreats. Their product range is wide with lots of options and the rooms are excellent value for money. Every member of staff we met from those working in the showroom, the surveyor, the base and build teams and the electrician have all been punctual, helpful, courteous and professional. It has been really great experience.”

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Posted 7 years ago

“Every aspect of our new Inspiration Garden Room is wonderful - from the early selection and planning process to the installation. The staff at head office were always ready to help, and the teams doing the foundations, the installation itself, and the electrics, were all highly efficient, clean and tidy, and very polite. We are impressed with the insulation and heating, and the sturdy and secure construction. We already enjoy using it as a summer house, but look forward to working in there on art projects and so on. Really wonderful in every respect (and at a good price too)!”

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Posted 7 years ago

“Great customer service through the whole process. Really pleased with our lodge.”

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Posted 7 years ago

“Our garden room was completed today (20th April) and the whole process from initial contact to signing off the finished product, has been nothing short of simply outstanding. Where do you start...well firstly, our allocated personal contact Grace has been so so helpful; from answering numerous questions in quick time to the continuous small revisions we made, were all dealt with professionalism and ease - this initial, and important stage gave great confidence in the project and expenditure to follow. Secondly, and after a period of about 12 weeks (lead-time) the base (foundation) guys arrived: on time, friendly and carried out their clearly perfected preparation in readiness for the install a week later in super quick time. Roll on 7 days, and It was now turn of the four-guy installation team to erect the garden room (pinnacle we chose) - I must say, having had much interaction with tradesman/builders etc over the years, these guys were on another planet. Polite, clean, friendly, punctual and most off all, guys at the very top of their game. Nothing was too much trouble and they worked as a team like a well oiled engine. Top class in every single aspect. On the third and final install day, the two-guy electrician team also visited to connect up the electrics, lights, sockets, Ethernet etc. Again what a fabulous duo. To repeat what I said about the main install team, they too were friendly, polite, clean, punctual and guys who knew exactly, what to do and what they were doing! To conclude, we have been left with a stunning garden room and a fabulously positive experience to boot. If anyone ever needs confirmation that customer care and professional tradesman are still out there then they should look no further than this company , they are employed by green retreats and are worthy of ever penny they earn. I will finally finish by stating that I have absolutely no affiliation with green retreats at all, and have never ever written such a detailed review as this. 4 months ago I never even had knowledge of the company. The simple fact is, we received such a first class, 5 star diamond service and product that has not only set the standard, but has raised the bar to what I believe is a level very few others could/would ever hope to achieve. Thank you to all involved. You deserve every success that the future will inevitably bring. Mark Payne Northampton”

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Posted 7 years ago

“I most dentainly would A great experience from start to finish. Nothing was too much for the office team or the fantastic installation guys. I cannot recommend Green Retreats enough.”

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Posted 7 years ago

“Selected online, this seemed a good product. Then we visited the factory and was really impressed by the staff and operation. Price was comparable so it was the quicker lead time / service than the competition which was the deciding factor and meant they got our business. The Salesman came to measure and explained their service - very pleasant. A few calls to agree the delivery time, including a qualified Electrician to install and connect the building to mains power. The Groundworks men were excellent, done in a day with no mess. The assembly happened the following week - all as planned, very pleasant team. My only criticism was that the use of boards would have caused less wear on the lawns. The electrician made an effort when asked to install the wiring from our consumer unit to the building with ducting to hide the cables in the garage then used armoured cabling in a trench to the building and worked in a tidy and clean way. The support team back at base were very pleasant and called to check all was well during the installation. Overall speaking as a buyer who was seeking a good product and service I was very happy with both. I very am happy to report this is a great business running well and a pleasure to buy from, our thanks to Grace and the team.”

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Posted 7 years ago

Green Retreats Reviews