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Green Retreats Reviews

5.0 Rating 246 Reviews
100 %
of reviewers recommend Green Retreats
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Phone:

01296 325777

Email:

hello@greenretreats.co.uk

Location:

Westcott Venture Park, Westcott, Buckinghamshire
HP18 0XB

Anonymous
Anonymous  // 01/01/2019
From the moment we phoned Green Retreats we were happy. Staff on the phone, demonstration showroom, quoter, fitters and quality of building are all top notch. We use half of our room for a gym (which they carpeted for us) and the laminate other half will be a place to sit with the bi-folds open when England warms up! As the owner of a site installation company I know how hard it is to achieve total customer satisfaction but Green Retreats have done it. We would recommend without hesitation.
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Posted 8 years ago
Just had an Inspiration 4 x 3 room built in my garden. The ground work team were very courteous, and professional in their work. A week later the building team were also very friendly, informative, and professional in their approach towards building the room. I was consulted at every stage of construction regarding the position of power sockets, heater etc. Although my garden was extremely wet and turned muddy due to their footfall they were extremely careful when working inside the room so as not to get mud on the carpet tiles plus they also made an extra step out of decking which was very much appreciated. Thoroughly recommended and good value for money. Prior to ordering this room I visited many garden room manufacturers and I can honestly say this product was far and above the best by comparison.
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Posted 9 years ago
From our initial visit to the showrooms, through the planning consultation at our property, the laying of the base, the room construction and to the electrical installation, including communication with the office, we were delighted by the service provided by Green Retreats. All employees were helpful, polite and accommodating. Thank you for the wonderful addition to our property.
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Posted 9 years ago
This is my second Garden office from Green Retreats, and for the second time the whole experience was quick, painless and finished perfectly to my requirements. From the planning stages, to the build, electrics and then snagging at the end, everything happened when they said it would and to a very high level of quality. The Office itself is perfect, secure, warm, light and solid, I would recommend Green Retreats to anyone, true quality of service and product.
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Posted 9 years ago
Very pleased with our buildings. 2 large smart looking buildings constructed in just 6 days. Friendly helpful staff from initial contact right through to the on site construction team.
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Posted 9 years ago
Excellent service from beginning to end and the quality of craftsmanship and build on the property is superb.
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Posted 9 years ago
Really well built buildings that provide a quality space in your garden, rather than a draughty old shed. There was no hard sell, just an honest view of the options. Good communications from the team to arrange the construction and it was done in a week. The build team arrived on time or early each time and would put in the effort to make sure it was built to my specifications.
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Posted 9 years ago
We were looked after very well by Luke when we visited the showroom. We were shown the options available and all our questions were answered clearly. Maria was very helpful arranging laying the base and organising the build. The workers turned up on time for the base and the build and were very polite. They worked quickly and tidily. We were consulted on the placement of the electrics and they managed to meet all our wishes. Overall everything was fantastic and we are over the moon with the garden room. The only downside was we were promised a call back on a small issue, that didn't happen. However it was a minor issue and I resolved it myself.
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Posted 9 years ago
Green Retreats, Base, Building and Electrical Teams were some of the best and nicest guys one could have wished for. Nothing was too much trouble, their work was outstanding and the company should be, justifiably, proud of them, they added tremendous value to a very good product. Ian and Jane Cook, Hampton
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Posted 9 years ago
All of the team were very friendly and attentive and put my building together in a highly efficient manner with no mess or fuss. The building is super high quality and perfect for my needs. How did I ever manage without it ???
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Posted 9 years ago
The company worked hard to give us a delightful garden room. The small heater is effective and the room is well insulated, so even when it was cold, we only needed it on for a short while. Glad we had the room plastered. There were cracks in the centre of the room in between sections of plasterboard, but the company made good efforts to repair these. The building is a lovely shape and we are very pleased with it. Friendly and helpful service. Unfortunately a year later water started leaking in the roof. Damp patches appeared on the wall. We were asked to send photos and told someone would visit when they were in the area. This did not happen so after a few weeks we contacted them again. A friendly man whose job was to go round fixing faults was shocked to see that the men who had put the room up initially had not completed the roof properly and there was a hole and other things not done right, including smaller matter like no beading around the doors. He fixed this. I had to spend time using damp sealant and then painting the wall to cover the marks. Later he did offer to paint the wall but buy then I had already done it. It is now a few months later and we have no leaks, but the damp patches are showing through again and I will need to spend more time with the sealant and then painting the wall. Also, the floor started to bend and was no longer level after about six months. The repair team had to take half the floor up in order to fix the surface underneath. Also, a really large crack has now appeared on the opposite wall, which we will have to fill, sand and then paint. So not as impressed as initially. Still like the room though and the company have been fairly good about coming to fix faults. But we live in the south of England and they are not based nearby, so they cannot come easily when there are problems. Would use a more local company in future.
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Posted 9 years ago
When we started looking there were many companies out there advertising garden office all oh which promised the earth. We decided to visit the Green Retreats showroom and were immediately impressed by the team on the day and ordered straight away. The work was carried out as promised and on time and we are delighted with the finished office. We have already recommended Green Retreats and would do again ! David and Toni - London N8
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Posted 9 years ago
Needed a gym for my girlfriend to work out but didn't have the room in the house or the desire to go through endless rounds of planning permission. Looked art lots of different suppliers but settled on Green Retreats after going to the showroom. Great service, great product, perfect as a gym or an office !
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Posted 9 years ago
The Green Retreats team were superb in every way, from taking us round their showroom, to visiting our home, to digging the foundations and through to building our garden office. The building is superb and finished immaculately!
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Posted 9 years ago
I use my 'green retreats ' garden space as an art studio. It is in use every day of the year and I love having a dedicated space in which to be messy and creative. It is wonderful to be in a space that is separate from the house and I can leave my work out without the need to tidy it away. It is very cosy in the winter and in the summer I work with the doors open. I have a sink , wall mounted heater and good lighting. The crew who came to instal the building were such fun and worked efficiently and quickly. I would recommend Green Retreats to any one . I have nothing negative to say!!! My studio is worth every penny!
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Posted 9 years ago
I ordered an Expression 4x3, arrange a delivery date. Green Retreats kept me informed on progress and even allowed me to modify the order. The delivery day came and 3 very courteous men arrived , explained everything and ensured I was happy with the location then set to assembling the prefabricated parts 2 days later I was the proud owner of my garden office which looked and still does very professional. It now has computers, cable TV, storage racks and a large desk with all mod cons High speed broadband, heating, lighting. Almost good enough to sleep in if the building regs permitted it! Brilliant service and product, thank you.
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Posted 9 years ago
Very pleased with the garden office, the quality is very good. From ordering to installation your team were brilliant.
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Posted 9 years ago
Green retreats have been brilliant from start to finish. Professional, honest advice at the offset. Never tried to upsell or make us spend more than we wanted to. Room was built in super speedy time - just 3 days! The guys did a great job & cleaned up after themselves & our new garden room is amazing! We really couldn't be happier!
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Posted 9 years ago
We highly recommend the company for the excellent service from beginning to end. The journey to Westcott to see the retreats is very worthwhile for the setting alone but it also helped us make a few changes, like choosing bifold doors. All the staff have been brilliant, so helpful and quick with their responses. The team constructing our retreat worked brilliantly leaving our garden in perfect order, even vacuuming the lawn! They all worked so well together and were very polite and entertaining. I have no hesitation in recommending green retreats.
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Posted 9 years ago
A big thanks to all at Green Retreats, we were thoroughly impressed with the whole operation from start to finish. From our initial trip to the showroom and the staff there, the man who came to measure up, the guys who put down the base, the team who built our room (battling mother nature), the electricians & their tidy work and the ladies in the office keeping us informed all the way. We absolutely love the extra space this room has given us, the building is fantastic and it has certainly enhanced our quality of life. It's fair to say, we are very satisfied customers!
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Posted 9 years ago
Green Retreats is rated 5.0 based on 246 reviews