Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.62

4.6 Rating 318 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 26th November 2024

Anonymous // 01/01/2019

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“My husband double ordered with me and the company was very helpful! Answering straight away and giving a refund! 😁”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Arrived well packed and secure lovely stems very sparkly really happy 😊”

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Posted 1 year ago

“Lovely ribbons arrived on time ready for festive season”

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Posted 1 year ago

“Excellent service all round. Products good quality.”

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Posted 1 year ago

“Quick delivery, very well packaged. Plant was in very healthy and perfect condition. A* company. Shall definitely order from them again. 👍”

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Posted 1 year ago

“Splendid product and excellent service - thank you!”

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Posted 1 year ago

“Lovely baubles, well packaged and reasonable price”

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Posted 1 year ago

“I purchased the Green Glitter Bird with clip and Green Longtail Finch with clip for a Christmas table centrepiece. Ordering online was very simple and delivery was extremely quick. Looking forward to seeing the outcome of my festive spread, and will definitely be buying from Garden Mall again :)”

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Posted 1 year ago

“Very pleased with my purchase of children’s Christmas dinnerware. Unfortunately one item was cracked on delivery and after contacting customer services, this was replaced quickly.”

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Posted 1 year ago

“Easy to order, speedy delivery and expertly packaged!”

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Posted 1 year ago

“I really appreciate the outstanding customer service. I purchased a number of candles for a big party. They arrived promptly but I didn’t open the box until the day before the event. Unfortunately when I took two candles out they were damaged. I contacted Garden Mail in a panic, Rhiannon was very very helpful and understanding. She sorted out immediate replacements which happily for me arrived in time for the party. I definitely recommend this company”

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Posted 1 year ago

“We actually purchased this as a replacement cover for our pizza oven and it fits perfectly! ThNk you very much!”

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Posted 1 year ago

“Saw the beautiful vase online, was a little wary about ordering as I’d never ordered from Garden Mall before, but shouldn’t have worried. The vase was as lovely as in the picture and the delivery was quick. I was kept informed and the packaging was very secure. Would definitely order from again. Thank you a great purchase and experience.”

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Posted 1 year ago

“I purchased the potting table as a Christmas gift for my daughter in law. Therefore I am unable to comment on quality, etc. as I haven't opened the box yet. However, ordering and delivery were very good.”

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Posted 1 year ago

“Prompt delivery and well packaged. Couldn't fault the whole process. Excellent quality of the goods, far cheaper than anywhere else. I will de use Garden Mail again.”

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Posted 1 year ago

“My items arrived nicely packed and I am very pleased with them . Thank you”

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Posted 1 year ago

“Have not received what I ordered via a message before I placed order it was confirmed that the floral hoops are silver. What’s turned up in white. The product us also damaged the white enamel is chipped in various places. I ordered I size of each to see what they looked like before I ordered a catch of x 10 each! Can some one please contact me regarding this please? Spoke to customer service who were excellent and have given full refund thank you.”

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Posted 1 year ago

“Fantastic large concrete indoor plant pot. Great price, quick delivery, well packaged.”

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Posted 1 year ago

“Good value for money”

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Posted 1 year ago

Garden Mall is rated 4.6 based on 318 reviews