Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.62

4.6 Rating 318 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 26th November 2024

Anonymous // 01/01/2019

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“Great customer service.quick delivery.good product”

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Posted 1 year ago

“I cannot fault your customer service Rebecca and Kimberley went above and beyond to sort out an issue with a missing part. Which was not the fault of the company but the manufacturer. I would quite happily recommend Garden Mall”

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Posted 1 year ago

“Excellent service. Fast delivery. Items are spot on.”

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Posted 1 year ago

“The rain chain is so lovely, and the chimes are exquisite”

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Posted 1 year ago

“Excellent service and I am very pleased with the planters”

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Posted 1 year ago

“Arrived on time an perfect for the job. Thank you”

Garden Mall 5 star review on 18th August 2023

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Posted 1 year ago

“Customer services were ace! Super quick delivery.”

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Posted 1 year ago

“Absolutely delighted with my purchase. I ordered in the afternoon and it arrived the very next day. Will certainly be buying from Garden Mall again.”

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Posted 1 year ago

“East to use website, excellent service and prompt delivery.”

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Posted 1 year ago

“Paid £22 for 4 rubbish roses which I could have bought from poundland for £4 if you order from a garden site you expect real flowers”

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Posted 1 year ago

Hi Raymond, We sincerely apologise for the misunderstanding, as it appears there was an expectation for real flowers instead of artificial ones. Our website advertises our products as artificial flowers. If we ever offer fresh flowers in the future, we will certainly make sure to prominently feature this information on our website to avoid any such confusion. Thank you for bringing this to our attention, and please let us know if there's anything else we can assist you with.

Posted 1 year ago

“I bought 6 outdoor seat pads. They are of good quality, very attractive design just like the photo on the website and were delivered very promptly.”

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Posted 1 year ago

“I ordered an AvaMay diffuser bottle. Lovely little bottle. Arrived very quickly”

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Posted 1 year ago

“This product is of quality, well put-together and will be an asset in the garden as well as a lasting one!”

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Posted 1 year ago

“Love my bobbing robin…highly recommend, beautifully made and looks wonderful in the garden….”

Garden Mall 5 star review on 7th August 2023

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Posted 1 year ago

“Excellent service from online shopping and delivery to lovely product”

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Posted 1 year ago

“I have been looking for a medium sized armillary to put in my border of perennials and really liked the copper effect of the one I ordered. It was a good price was delivered very quickly and took seconds to put together. It looks fab and I am tempted to get another !”

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Posted 1 year ago

“Very quick dispatching my planter, would recommend this company”

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Posted 1 year ago

“Item was delivered quickly. It’s a bit flimsy, so had to reinforce it with extra battening, but it’ll do the job and I was happy with the price.”

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Posted 1 year ago

“Nice product as described. It would have been nice if more care had been taken in the packing and not just loose in an oversized box.”

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Posted 1 year ago

“All good. Quality of goods, easiness to order, speedy delivery. Thankou”

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Posted 1 year ago

Garden Mall is rated 4.6 based on 318 reviews