Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.62

4.6 Rating 318 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 26th November 2024

Anonymous // 01/01/2019

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“First class no hassle fast delivery”

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Posted 8 months ago

“Very good service from start to finish. Quality items to choose from and very quick delivery. Items arrived safely and very well packaged. Would recommend.”

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Posted 8 months ago

“Just what I wanted at a great price,good quality and next day delivery. Many thanks.”

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Posted 8 months ago

“Arrived perfectly. It was just what I wanted and in perfect condition. Thank you. Shall definitely use Garden Malt again.”

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Posted 9 months ago

“Excellent service”

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Posted 9 months ago

“Parcels well packed, no damage to goods. Definitely use Garden Mall again.”

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Posted 9 months ago

“Very pleased, lovely plant pot, great size and well packaged. Would recommend”

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Posted 9 months ago

“Excellent items, very carefully packaged and fantastic price. Perfect all round 👍”

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Posted 9 months ago

“Lovely quality items”

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Posted 9 months ago

“Great service and product, thankyou.”

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Posted 9 months ago

“Described as an Indoor planter, but was supplied with drilled out drainage holes in it; totally unfit for the purpose it was purchased for. Now I'm having to take it to a returns point in the hppe my money is returned - very unhappy.”

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Posted 9 months ago

Hi Steve, Thank you for your feedback. We sincerely apologise for any disappointment you've experienced. One of our customer service agents have now looked into this for you and provided a full refund. Take care.

Posted 8 months ago

“First order placed online. It was delivered speedily with product intact and as pictured. Will happily recommend this company.”

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Posted 9 months ago

“On time and as described”

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Posted 9 months ago

“Really happy with my roses they are beautiful.”

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Posted 9 months ago

“I ordered a rose to be sent for Valentine’s Day and it still hasn’t turned up, very disappointed”

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Posted 9 months ago

We sincerely apologise for any disappointment you've experienced. We can see that standard delivery was selected upon checkout which can take up to 3-5 working days to be delivered. We aim to have orders sent out as quickly as possible, but unfortunatley this order would not have been delivered the next day. Thank you for your feedback.

Posted 8 months ago

“Beautiful bench cushion. Prompt delivery.”

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Posted 10 months ago

“After much searching I ordered my garden furniture from Garden Mall. I am delighted with it! It was beautifully packaged and was delivered quite promptly. A very friendly Company to deal with - thank you!”

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Posted 10 months ago

“Excellent service, easy to order and a speedy delivery”

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Posted 10 months ago

“thank you for wonderful garden supplies”

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Posted 10 months ago

“Lovely Pot and a great size for my little tree. Shame you don’t do a plate for this Pot”

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Posted 10 months ago

Garden Mall is rated 4.6 based on 318 reviews