Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.62

4.6 Rating 318 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 26th November 2024

Anonymous // 01/01/2019

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“Excellent service delivered with in 3 days. Communication was also excellent. Could not fault them”

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Posted 2 months ago

“Fantastic company. UK based. Received order in 2 days Was able to speak to a very friendly human on their local phone number So refreshing these days when every seems to be robotic and impersonal. Very pleased with my purchases. Extremely well wrapped. Good quality garden decorations which look stunning! 10/10👏👏👏”

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Posted 2 months ago

“Order easy to place. Item arrived very quickly and in good condition. Have one of these troughs already and very happy with it.”

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Posted 2 months ago

“Easy to order and item purchased was as advertised on website.”

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Posted 2 months ago

“Thank you for your product, it's good quality durable and do the job it's made for”

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Posted 2 months ago

“Needed a good sturdy planter as we have a small tree that keeps blowing over in its current pot. Placed an order with Garden Mall as I came across a large wooden planter in Slate Grey as this matches our colour scheme. Arrived in good time and the quality is excellent. Looks good too. We have had a few windy days lately and the tree is still standing - this pot hasn't moved which is exactly what we wanted. Would definitely recommend.”

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Posted 2 months ago

“Excellent product, service and delivery. The only issue I have is panels could have been packaged more securely. Some of my items arrived damaged but the sign of a good company is how they deal with these issues - and Garden Mall was exemplary. Other bigger companies could learn from their excellent customer care. I wouldn’t hesitate to buy from them again”

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Posted 2 months ago

“Easy to order and no problems with delivery.”

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Posted 2 months ago

“Arrived quickly and was really pretty. Good quality and very comfy”

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Posted 2 months ago

“Arrived quickly, lovely item exceeded expectations. Sadly the legs fell off the bench I intended to use it on, trying to get it fixed”

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Posted 2 months ago

“Extremely pleased with the posts and previously ordered triple arch fencing. Easy to order and delivered promptly. Thank you Garden Mall”

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Posted 2 months ago

“Loved the different style pot for different plants”

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Posted 2 months ago

“Only positive things to say, dispatched quickly, kept informed. Would definitely order from here again. Thank you.”

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Posted 2 months ago

“Beautiful, we brought 2 to create a feature using stepping stones, nice quality, lovely color. Very happy would recommend”

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Posted 2 months ago

“Lovely set of metal birds, really love looking at them they really set the wall off”

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Posted 2 months ago

“The Online experience was good..easy to navigate and lots of lovely products..delivery great.. I ordered 4 Fairy Garden Stakes..2 for a friend and 2 for myself..lovely products..lovely iridescence on the wings and bodies..however both of mine have lost a wing..but still look lovely”

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Posted 2 months ago

“Brilliant fence, easy to install and very quick delivery.”

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Posted 2 months ago

“It is just what I wanted. Very happy with my purchase. Good delivery. Thanks.”

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Posted 6 months ago

“Garden chairs not received after two weeks. No replys to emails sent. Telephone calls go to answerphone. No live chat as stated. Complete nightmare.”

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Posted 6 months ago

“No Received any of the order yet.”

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Posted 6 months ago

Garden Mall is rated 4.6 based on 318 reviews