Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 1,861 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 1,861 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with Carls job, car looks like new”

Helpful Report

Posted 2 months ago

Thank you so much for your 5-star rating of Fresh Car - Mobile Car Valeting and SMART Repairs! We truly appreciate your support and recommendation. We're thrilled to hear that you are very happy with Carl's job and that your car looks like new. It means a lot to us that our efforts to provide outstanding service have paid off. We look forward to serving you again in the future!

Posted 2 months ago

“Jack came to our house in Bristol two days ago to do a Mini Valet on my daughter's Fiat 500. Not only was he professional and friendly, he kept smiling throughout the hour long job despite the rain that poured down leaving him literally soaked to the skin. I was so impressed by him and how he made the car look so clean inside and out, that I booked him online to come again and give my BMW a Full Valet today. Mind blowingly impressed again. I can now see a pattern in my floor carpets that I don't remember ever seeing before!! So refreshing (and unusual) to encounter such high quality service. Jack is a real credit to your company, and I will recommend him and you to anybody without reservation.”

Helpful Report

Posted 2 months ago

Hello Des, We wanted to let you know that your satisfaction is our top priority, and we are thrilled to hear that Jack provided you with a professional and friendly service. It is truly commendable that he maintained a positive attitude, despite the challenging weather conditions he faced during the job. We are delighted that Jack's work on your daughter's Fiat 500 impressed you enough to book him again for a Full Valet on your BMW. It is wonderful to hear that he exceeded your expectations once again, leaving your car looking clean and refreshed. We are pleased that you noticed even the smallest details, such as the pattern in your floor carpets. Jack is indeed a remarkable asset to our team, and we will pass on your kind words to him. Also, we appreciate you recommending our services to others without any hesitation. Word-of-mouth recommendations are incredibly valuable to us, and we are grateful for your endorsement. Thank you again, Des, for choosing Fresh Car. We look forward to serving you in the future and providing you with the same high-quality service that you have come to expect

Posted 2 months ago

“Our car was valeted inside and out by Mark. He was very professional, friendly and helpful. The end result was amazing inside and out. We were delighte d and will have Mark back again. 5 star.”

Helpful Report

Posted 2 months ago

Hello Iain, We are delighted that Mark provided you with a professional, friendly, and helpful service. It's great to know that the end result of your car's interior and exterior was amazing. We couldn't be happier that you were pleased with our work. Thank you for your kind words, and we look forward to having Mark back to serve you again.

Posted 2 months ago

“I have just used fresh car for the first time. CR Reiss Was my valet. My car looks like new, very impressed. CR Reiss Was great , very polite and friendly. What a great service!!!”

Helpful Report

Posted 2 months ago

Dear Ruth,Thank you so much for your fantastic 5-star rating of Fresh Car - Mobile Car Valeting and SMART Repairs! We truly appreciate your support. We are thrilled to hear that you had a remarkable experience with us during your first visit. CR Reiss, your valet, did an exceptional job making your car look like new. We are delighted that you were impressed with the results. CR Reiss is indeed a valuable member of our team, known for being polite, friendly, and delivering top-notch service. Thank you once again for your kind words, Ruth. We are dedicated to providing a great service, and we are thrilled that we have met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Warm regards, The Fresh Car Team

Posted 2 months ago

“Absolutely fantastic job the car looks as if it’s just rolled out the showroom, thank you Ronnie excellent as always”

Helpful Report

Posted 2 months ago

Thank you so much, John, for taking the time to give Fresh Car - Mobile Car Valeting and SMART Repairs a glowing 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you are satisfied with our services.We're proud to have Ronnie as part of our team, and it's gratifying to know that he consistently delivers exceptional results. Your kind words, "Absolutely fantastic job, the car looks as if it's just rolled out the showroom, thank you Ronnie - excellent as always," truly made our day! We're dedicated to providing the highest quality car valeting and SMART repairs, and it's customers like you who motivate us to continue delivering exceptional service. Should you need any further assistance in the future, please don't hesitate to reach out. We'll be more than happy to help! Once again, thank you for choosing Fresh Car - Mobile Car Valeting and SMART Repairs. Your support means the world to us! Best regards, Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“Danny did a brilliant job. The interior of the car looks brand new, it wasn’t in great shape but he was able to get it looking spotless. Really happy with the finish.”

Helpful Report

Posted 2 months ago

Dear David,Thank you so much for your amazing 5-star rating of Fresh Car - Mobile Car Valeting and SMART Repairs. We truly appreciate your support and feedback. We're thrilled to hear that Danny did a brilliant job on your car's interior. It's fantastic to know that he was able to transform it from its less-than-ideal condition into a spotless, brand new-looking interior. Your satisfaction with the finish makes us really happy too. Once again, thank you for choosing Fresh Car and for taking the time to leave such a positive review. We look forward to serving you again in the future. Best regards, The Fresh Car Team

Posted 2 months ago

“First time using them and I wont be again!! 1hr and a half late, I had to ring to chase. Watermarks left in various places on car looking shabby. Dashboard and windows nor cleaned very well!!!! Paying £57 I expected a great just out of the showroom feel but no my local car wash place charge £25 and do an amazing job. Expected a nice clean smell inside aswell and my leather seats were still dirty, not happy at all and think I should get at least a part refund!!!! I was going to have loads of repair work done with them aswell but no chance now!!”

Helpful Report

Posted 2 months ago

We are sorry to hear of the issues in which you have identified in your review. Could you please contact us directly at clean@freshcarvaleting.com, sending us photos of the areas in which you feel were missed from your purchased package and we can look into this with the Franchise. We look forward to hearing from you and assisting you in this matter.

Posted 2 months ago

“Just had Ricky out to do a bumper repair on my car. Very professional and did a superb job, would definitely recommend.”

Helpful Report

Posted 2 months ago

Hello Rob, Thank you so much for taking the time to rate Fresh Car - Mobile Car Valeting and SMART Repairs with five stars. We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with our service. We're glad that Ricky was able to assist you with the bumper repair on your car. It's fantastic to hear that he provided a professional service and did a superb job. We couldn't be happier knowing that you are satisfied with the outcome. We truly value your recommendation and are grateful for your trust in our team. If you ever need any further assistance or have any other car care needs, please don't hesitate to reach out. We're here to help!

Posted 2 months ago

“Just had my car done by Jamie in Edinburgh. What a fantastic job will definitely using him again. I have a new car again.”

Helpful Report

Posted 2 months ago

Dear Claire,Thank you so much for your wonderful 5-star rating of Fresh Car - Mobile Car Valeting and SMART Repairs! We greatly appreciate your positive feedback. We are thrilled to hear that Jamie did a fantastic job on your car in Edinburgh. We are committed to providing top-notch service and it is a delight to know that your experience with us exceeded your expectations. We are grateful for your support and we look forward to serving you again in the future. Should you need any further assistance, please don't hesitate to reach out to us. Once again, thank you for choosing Fresh Car - Mobile Car Valeting and SMART Repairs! Best regards, The Fresh Car Team

Posted 2 months ago

“Very pleased with the very clean car. Also Joe from Leeds/Harrogate was cheerful, professional and easy to talk to when sorting parking as I have no driveway. The Car Club and the app make booking easy. Highly recommend.”

Helpful Report

Posted 2 months ago

Thank you so much for the stellar 5-star rating! We are thrilled to hear that you had a great experience with Fresh Car - Mobile Car Valeting and SMART Repairs. We appreciate your kind words about our service and Joe from Leeds/Harrogate. It's fantastic to know that Joe's cheerful and professional demeanor made your experience even more enjoyable. We understand the parking situation can sometimes be tricky, but we are glad that we could assist you in sorting it out hassle-free. Also, we're glad you found our Car Club and app convenient for booking. Thank you for highly recommending us! We look forward to serving you again in the future.

Posted 2 months ago

“Danny came out this morning to do a full valet. He was on time and did a fantastic job, car looks like new and is ready for the road trip we have got planned. Would recommend Fresh valet and Danny to anyone he did a great job and was chatty and helpful.”

Helpful Report

Posted 2 months ago

Dear Josh,Thank you so much for your amazing 5-star rating of Fresh Car - Mobile Car Valeting and SMART Repairs! We truly appreciate your kind words and recommendation. We are thrilled to hear that Danny provided you with a fantastic full valet service. It's great to know that he arrived on time, did an excellent job, and left your car looking like new. We hope it will be the perfect companion for your upcoming road trip! We will surely pass along your compliments to Danny. He will be delighted to know that he did a great job and that you found him chatty and helpful. Once again, we appreciate your support and recommendation. If you ever need any further assistance or have any other car care needs, please don't hesitate to reach out. Safe travels and have an incredible road trip! Best regards, The Fresh Car Team

Posted 2 months ago

“Car smells amazing. Friendly service and will be booking again.”

Helpful Report

Posted 2 months ago

Dear Rebecca,Thank you so much for taking the time to provide us with a fantastic 5-star rating for Fresh Car - Mobile Car Valeting and SMART Repairs. We truly appreciate your kind words and are thrilled to hear that our services were able to meet your expectations. We're delighted to know that your car smells amazing after our visit. Our team always strives to provide top-notch customer service while ensuring a friendly and professional experience. Your satisfaction is our utmost priority, and we're thrilled that we were able to deliver just that. Once again, thank you for choosing Fresh Car, and we're eagerly looking forward to serving you in the future. If there's anything else we can assist you with, please don't hesitate to contact us.

Posted 2 months ago

“Joe did an excellent professional job car looks brand new .very pleasant and helpful .would use again .”

Helpful Report

Posted 2 months ago

Dear Terry,Thank you so much for giving Fresh Car - Mobile Car Valeting and SMART Repairs a 5-star rating! We truly appreciate your kind feedback. We are delighted to hear that Joe did an excellent and professional job on your car, making it look brand new. His dedication and attention to detail are what sets him apart. We are also glad to know that Joe provided a pleasant and helpful experience for you. Your satisfaction means a lot to us, and we are grateful for your trust in our services. We would be more than happy to assist you again in the future. Once again, thank you for choosing Fresh Car - Mobile Car Valeting and SMART Repairs.

Posted 2 months ago

“Fantastic service, completely stress free, was not expecting next day availability at all, arrived on time, will recommend.”

Helpful Report

Posted 2 months ago

Dear Ryan,Thank you so much for your wonderful 5-star rating and review of Fresh Car - Mobile Car Valeting and SMART Repairs! We are thrilled to hear that you found our service to be fantastic and completely stress-free. We understand that next day availability can be unexpected, but we make it our priority to accommodate our valued customers promptly. Punctuality is one of our core values, and we are delighted that our team arrived on time for your appointment. Your kind words and recommendation truly mean the world to us! Should you ever require our services again or have any questions in the future, please don't hesitate to reach out. It was a pleasure serving you!

Posted 2 months ago

“Had a full valet by Liam and he went above and beyond . Car looks great Would highly recommend this valeter and company. Thank you”

Helpful Report

Posted 2 months ago

Dear J,Thank you so much for your wonderful 5-star rating of Fresh Car - Mobile Car Valeting and SMART Repairs. We truly appreciate your feedback and recommendation. We are thrilled that you had a positive experience with Liam during your full valet. Going above and beyond is what we strive for, and we're glad that he was able to make your car look great. Rest assured, Liam will be well-appreciated for his exceptional service. Thank you once again for choosing our company and for taking the time to share such a positive review. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Posted 2 months ago

“Dec has done a thorough professional job on my van. He was on time, friendly and hard working! I will be recommending him to family and friends!”

Helpful Report

Posted 2 months ago

Thank you so much for your 5-star rating and for taking the time to share your positive experience with Fresh Car - Mobile Car Valeting and SMART Repairs! We truly appreciate your kind words. It's fantastic to hear that Dec has provided you with a thorough professional job on your van. We pride ourselves on delivering exceptional service, and his punctuality, friendliness, and hard work further exemplify our commitment to customer satisfaction. We are grateful for your recommendation and look forward to serving your family and friends as well. If there's anything else we can do for you in the future, please don't hesitate to reach out.

Posted 2 months ago

“Dec did a super job - on time, polite, respectful and did a lovely professional car valet! Can definitely recommend him!”

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Posted 3 months ago

Hello, Thanks for taking the time to leave a review, We appreciate it! So glad to hear you were happy with the service that was carried out by Dec. Thanks for recommending!

Posted 3 months ago

“Mark from Stirling was friendly and left my car looking very clean. Would recommend highly.”

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Posted 3 months ago

Hello Craig, Thanks for taking the time to leave a review, We appreciate it! So glad to hear you were happy with the service that was carried out by Mark. Thanks for recommending!

Posted 3 months ago

“Professional job by Brandon. Car looks as good as new. Will certainly be using Fresh Car again.”

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Posted 3 months ago

Hello Christine, Thanks for taking the time to leave a review, We appreciate it! So glad to hear you were happy with the service that was provided by Brandon. Thanks for recommending!

Posted 3 months ago

“Great valet inside and out from Danny, went for the full "signature valet" and am very happy with the results! Whole car inside and out spotless, and smells great. Great customer service from Danny, very friendly and helpful.”

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Posted 3 months ago

Hello Billy, Thanks for taking the time to leave a review, We appreciate it! So glad to hear you were happy with the service that was provided by Danny. Thanks for recommending!

Posted 3 months ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 1,861 reviews