Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 1,861 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 1,861 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent job by Luke (from the Manchester area). He was punctual, friendly, polite and professional. The car looked great, and he made sure I was happy with it! Would definitely recommend this service and will be using this service again myself! Thank you Luke.”

Helpful Report

Posted 8 months ago

Hi Samantha, Thank you for taking the time to leave a review. We appreciate it! So glad to hear you were happy with the service provided by Luke. We have passed this feedback on to the franchise to make them aware. Thanks for recommending us, We look forward to seeing you again sometime! :) - Danielle

Posted 8 months ago

“Rob was great. Arrived on time, had him in for a full valet and signature for a qashqai and golf for sale, he did both in 1 day whilst it also poured with rain for a lot of the day. Amazing results and would recommend Rob to anyone that wants their cars looking brand new!”

Helpful Report

Posted 8 months ago

Hello Arjun, Thank you for taking the time to leave a review. We appreciate it! So glad to hear you were happy with the service that was provided by Rob. I have passed this feedback over to him. Thanks for recommending us! Have a lovely day!

Posted 8 months ago

“Mark done an outstanding job on our Honda CRV. The car looks brand new on the inside and out!! Mark took the time to understand what we were looking to get done and his customer service was some of the best. Thanks Mark”

Helpful Report

Posted 8 months ago

Thank you for y our wonderful review. We will be sure to pass this on to Mark. We look forward to valeting for you again in the near future.

Posted 8 months ago

“I don’t usually give reviews but on this occasion it is fully deserved. So to sum up Rob’s work today: Very polite, punctual and professional. Fantastic clean to car dealership standards (imo better) Takes pride in his work. Beat my expectations Would definitely recommend and would use Ron without hesitation. Great work Rob, really appreciate the superb clean you did today”

Helpful Report

Posted 8 months ago

Thank you Keith for taking the opportunity to review Rob's valet. It is greatly appreciated when our customers take the time to appraise the valeter as they do work extremely hard. We will be sure to pass on your compliments to Rob.

Posted 8 months ago

“Great customer service was contacted before arrival to give me an ETA. Cars been smoked in, had mud trailed through it and my nephew was sick in it. Car looks like new and smells great! Very friendly and efficient service. Would use again.”

Helpful Report

Posted 8 months ago

Hi! Thank you so much for taking the time to leave us a review. We're so glad you're happy with the service and we managed to get bring your car back to looking brand new and smelling great! We hope to see you again in the future - Kirby.

Posted 8 months ago

“I feel bad leaving this review as the man we had was very professional and polite, the car is “clean” - however, there was a lot of water still left in the carpets, I had to ask him to suck it out and there was still a lot of muck coming up through them after they were supposed to be done. Ive gone back over it myself to remove fluff - a line of mud still on the door also. For £75 I really expected the car to be gleaming and based on reviews I had seen on here. Overall the car is “cleaner” but not as to the standard I’d of expected for a FULL valet - seems more of a basic clean standard.”

Helpful Report

Posted 8 months ago

Hi Leonie, Thank you so much for your review! We do apologise that you feel the service was not up to standard and we would love to look into this for you and see if we can put this right! Please could you send us an email over to clean@freshcarvaleting,com and we will look into this for you! Thank you - Kirby.

Posted 8 months ago

“Ronnie arrived bang on time. In the space of two hours he transformed our car into showroom condition. We are very pleased with the results. Fraser”

Helpful Report

Posted 8 months ago

Hi! Thank you so much for taking the time to leave us a review. We're so glad you're happy with the valet and we got your car looking back to showroom condition! We hope to see you again in the future - Kirby.

Posted 8 months ago

“I actually though he had swapped my car 😀 I am a horse 🐴 owner so as you can probably imagine the state of my car there was hay, mud, food..... you name it! and now its is immaculate inside and out I will definitely be a repeat customer as I cannot recommend highly enough especially Mark in the FK area such a nice guy nothing is too much trouble he definitely had his work cut out not only with the car itself, I live on quite a busy road and we don't have drive ways. if there was a 10 star rating this would have been picked. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐”

Helpful Report

Posted 8 months ago

Hi Lucy! Thank you so much for taking the time to leave us a review! We're so glad you're happy with the valet and will be a repeat customer! We look forward to your future bookings and thank you so much for recommending us! We will make sure to pass over your kind words to Mark. - Kirby.

Posted 8 months ago

“Very happy with the full valet I had done today by Kyle. The car looks so clean and is fresh smelling and spotless inside. Thank you so much.”

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Posted 8 months ago

Hi Louise, Thank you so much for your review! We're so glad you're happy with the valet! We will make sure to pass over your kind words to Kyle - Kirby.

Posted 8 months ago

“Had the interior deep clean on my VW Touran today. Can't fault it, looks amazing, smells amazing (it didn't before, previous owner had smoked in it). Worth every penny and Dan was friendly and helpful. Highly recommended *****”

Helpful Report

Posted 8 months ago

Hi Robbie, Thank you for your review! We're so glad you're happy with the valet and we managed to remove those pesky smoke smells! Thank you so much for recommending us and we hope to see you again in the future! - Kirby.

Posted 8 months ago

“I’m very pleased with the efforts of Danny on my car, it looks absolutely beautiful. An excellent job well done. Highly recommended service,”

Helpful Report

Posted 8 months ago

Hi Mike, Thank you so much for taking the time to leave us a review! We're so glad you're happy with the valet Danny carried out! Thank you for recommending us and we hope to see you again in the future! - Kirby.

Posted 8 months ago

“Kyle was fab. Did a super job, car looks lovely, thank you so much!”

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Posted 8 months ago

Hello Allison, Thanks for taking the time to leave a review. We appreciate it! So glad to hear you were happy with the service that was provided by Kyle. I have passed this feedback over to him. Enjoy the clean car! - Danielle

Posted 8 months ago

“Absolutely thrilled with the work that Simon did on our car today. The car is sparkling inside and out, seats and carpets cleaned too and looks brand new! Will definitely be calling on Simon's services again.”

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Posted 8 months ago

WOW! Thank you. We will be sure to pass on your compliments to Simon. We look forward to valeting for you again in the near future. ENjoy your sparkling car ;0)

Posted 8 months ago

“Car damaged during valet where petrol cap has been forced open instead of asking how it opens and now jams and won’t open. Company/ valet person taking no responsibility so will not use the company again.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to review our services. Unfortunately, if the valeter has identified with you on the day he can not gain access to clean an area due to this being faulty he is unable to take responsibility for this. We appreciate your feedback.

Posted 8 months ago

“Luke arrived early and started work on the car straight away. The car looks like and smells like new. One happy customer”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review. We will be sure to pass this over to the Franchise. Enjoy your Fresh, clean car.

Posted 8 months ago

“Great result, would definitely recommend, thanks Howard”

Helpful Report

Posted 8 months ago

Hi Belinda, Thank you so much for your reivew! We're so glad you're happy and recommend us! We will make sure to pass over your kind words to Howard - Kirby.

Posted 8 months ago

“Not as good as expected. Half finished inside of the car and when promised to return the person never turned up or answered his phone. Worst £125 I have spent in years”

Helpful Report

Posted 8 months ago

Hi! We're so sorry to hear you are not happy with your experience! We unfortunately are unable to locate any bookings for you. Would you be able to provide us some more information to clean@freshcarvaleting.com and we would be happy to look into this for you!

Posted 8 months ago

“First time using Fresh Car Mobile Valeting and I am very happy with the service I received today from Simon. Very happy with how clean and shiny my car looks and very happy that I have finally found a mobile valeting service for my car which I can rely on, friendly and reliable and even better I can book it all through the app. I would highly recommend to anyone.”

Helpful Report

Posted 8 months ago

Hi Nicola, Thank you so much for your review! We're so glad you're happy with the service Simon carried out and we thank you for recommending us! We will make sure to pass over your kind words to Simon! - Kirby.

Posted 8 months ago

“Excellent customer service and a first class job on a car that needed a good clean”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to leave us a review! We're so glad you're happy with the service and valet! We hope to see you again in the future - Kirby.

Posted 8 months ago

“Abby arrived slightly early and cracked straight on. She was friendly, polite and professional and she did a stellar job on the car. Despite it being an overcast day, the car gleamed. It was transformed in the way only a professional job can manage. I was really pleased & I will definitely be a returning customer.”

Helpful Report

Posted 8 months ago

Hi Martin, Thank you so much for taking the time to leave us a review! We're so glad you had a great experience with your valeter and they got the car gleaming! We will make sure to pass over your kind words to Abby and we look forward to seeing you again in the future - Kirby.

Posted 8 months ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 1,861 reviews