Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 1,861 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 1,861 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had our car valeted by Himanshu . Brilliant , looks like a new car and great attention to detail particularly the interior which is now spotless including all the seats . H even waited by the car for me until I got back from work to make sure I was happy with the car . Great service , would recommend and definately due Saginaw :)”

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Posted 1 year ago

Thank you! What a wonderful review. We will be sure to pass on your compliments to Himanshu.

Posted 1 year ago

“Looks fantastic and great punctuality job well done Sam .”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Lovely fellah, great job. Thank you”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“I have just had a full valet on my RAV4 by Himanshu. He was on time, friendly and happy to get straight to it. He has done an amazing job, looks beautiful and I am 💯 going to have another valet with him. My car is pretty new, but with two young children, the inside looked awful, Himanshu has made the back seats look fresh and brand new. Thank you.”

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Posted 1 year ago

Hi Lisa, Thank you for taking the time to write a review! We are so glad Himashu was able to provide you with a great valet service! We hope you use us again sometime :) - Danielle

Posted 1 year ago

“I paid for a 2.5hr clean the guy was only here 1hr 30mins, and you could clearly see once why…..the finish on my car was left all smeary,I opened up the boot and one of the back headrests hadn’t been wiped and when I lifted them up,you could see the back seat on top hadn’t been wiped,the boot area where the lock clips in there was all muck still around that,I wiped all the inside around the boot area after he left with a damp cloth and it was dirty. There was a mark on the drivers seat and I asked will that not come out? He said no if it’s still there it’s in the fabric….I got a damp clean cloth and wiped it and it came out right away,the reason for the clean was mainly to get the seats deep cleaned This was ment to be a deep clean I paid for….I have a Fiat 500 and it was pretty clean to start with so the guy had an easy job….I’m really disappointed as I could of paid £20 for a normal inside and out clean at my local car wash,and I paid £83,which is a lot for a really bad job,also the guy that came to do it was really miserable,not a smile or nothing Won’t be using this company again”

Helpful Report

Posted 1 year ago

Hello, Im really sorry to hear you had a bad experience with us. Can I please ask that you send us over an email at clean@freshcarvaleting.com with your name of the booking and what date you booked with us. If possible could you attach some photos from the clean if you have any? We would like to get this looked into for you as we always aim to have our customers satisfied. - Danielle

Posted 1 year ago

“Mike from Bradford valeted my 11 year old skoda fabia today. Excellent job, very happy, looks almost like new again. First time i have used them and will ask again.”

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Posted 1 year ago

Hi Kay, Thank you for the wonderful review and Kind words about Mike. We are so glad he provided you with a good experience! We hope you use us again sometime :) - Danielle

Posted 1 year ago

“Excellent visit from Mike and son James, Get me informed in what they were doing. Turned the car into a better looking state than when I bought it.”

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Posted 1 year ago

Hi Andrew, Thank you for taking the time to leave some great feedback. We are so glad Mike and his son James were able to provide you with a great valet service! Hope you use us again in the future :) - Danielle

Posted 1 year ago

“Brilliant and extremely professional service from Danny again. This is the third time he has been to do our car and he always go the extra mile for us, outstanding job done will continue to use again many times over.”

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Posted 1 year ago

Hi Scott, Thanks for the wonderful review and kind words about Danny! Hes a great lad and we often get very good feedback about him. We'll be sure to pass it on :) - Danielle

Posted 1 year ago

“I would like to thank Leigh from Fresh Northampton for a wonderful deep clean of my car, which now has a beautiful mirror black finish. 5 stars, great value for money and great attention to detail shown. Highly recommended.”

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Posted 1 year ago

Thank you for the wonderful review and kind words about Leigh. We will be sure to pass this feedback onto them. Thank you for using us and we hope you use us again in the future :) - Danielle

Posted 1 year ago

“The service provided on the car was not up to standard. Things were missed off and it was a disappointing experience for the £75 paid. However nice the valeter was, we feel we got the mini valet and not the full. Upon being emailed for feedback, I was honest and was told by Sheila I would have back within a couple of days. Now been two weeks without communication. Very disappointed. We will not be recommending.”

Helpful Report

Posted 1 year ago

Hi Tiffany, Thank you for getting in touch regarding your experience. We are sorry to hear that the Franchise owner did not get in touch with you. We will now investigate this matter for you and we will be in touch.

Posted 1 year ago

“Wish I had read all the reviews before booking with this company absolutely unprofessional valet never turned up after cancelling the day before because of weather which cant be helped said same time following day so we waited all day no show and no response when called and text really disappointed and I have emailed the company to discuss this still no reply definitely will be using someone else.”

Helpful Report

Posted 1 year ago

Hi, Im really sorry to hear you had a bad experience with us. Weather unfortunately does sometimes prevent us from having the valet go ahead :( Would you be able to send us an email over at clean@freshcarvaleting.com so we can have this looked into please?

Posted 1 year ago

“I tried Fresh for the first time and was highly delighted with the results. I have a large SUV that i am looking to sell and wanted to make sure it looked good and wasn't disappointed. Ronnie arrived only slightly late due to traffic but spent much more than the 3 to 3 and a half hours preening my car. It looked great afterwards and i know it will be money well spent. Thanks Ronnie and i will be booking another appointment when i get my next car.”

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Posted 1 year ago

Hi Robin, Thank you for the wonderful review and kind words about Ronnie. We are glad he was able to assist you in getting your car back to good shape before selling. We look forward to seeing you again with your next car - Danielle :)

Posted 1 year ago

“Danny did such a great job on my car (full valet). The seats were a mess from my children but they now look like new. Lovely guy too.”

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Posted 1 year ago

Hi Helen, Thank you for the review and kind words about Danny! We are happy to hear he was able to assist with the seats! Hope to see you again :)

Posted 1 year ago

“Had a really great experience. Car came out fantastic and after the signature valet + clay bar treatment, felt brand new again. Fresh rep was also very friendly and happy to have a chat. Would recommend to anyone in the South West.”

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Posted 1 year ago

“Great job by Danny. Had a mini valet for 2 cars and Danny went above and beyond. I would highly recommend!”

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Posted 1 year ago

“Had a great valet done by Himanshu in Chelmsford outside my house. Will be using this service again”

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Posted 1 year ago

“It’s so brilliant you can just book online and then they turn up - no chasing Great service from Himanshu Car Club discount for regular booking makes sense”

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Posted 1 year ago

“Danny came and valeted my car today and did a fantastic job. Took his time and explained what he was doing and what he had done. Very friendly bloke, who I wouldn't hesitate coming again to do another valet in the future. Car as good as new as if you had bought drove it out of a showroom. Cannot recommend highly enough.”

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Posted 1 year ago

Hi Tim, Thank you for taking the time to write such a lovely review. We will be sure to pass on your kind words to Danny. Hopefully you use us again sometime :) - Danielle

Posted 1 year ago

“Glasgow area. Valeter contacted at the exact time he should’ve been starting the valet (I had just emptied the van) to advise his equipment had broken down and asked how urgent the job was. I advised I was flying out next day and needed the interior cleaned as works were being done to the van when I was away. He said he’d struggle to get to me tomorrow morning due to other bookings (how he planned to service them is anyone’s guess considering his equipment had allegedly broken down) but that he’d try to get to me later that day or worst case midday tomorrow. I heard nothing by 430pm so I chased to be told he’d neither attend that day or the next day! Total nightmare trying to arrange a replacement valeter in time. Awful service. Avoid.”

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Posted 1 year ago

Hi Mrs B, I'm sorry to hear that our valeter had to cancel on you due to problems with their van. We were made aware of one of our valeters in Glasgow having issues with his van and unfortunately this is outwith his or our control. We do apologise that we couldn't fit you in before you had to fly out. Would you be able to send us an email at clean@freshcarvaleting.com so we can have this looked into for you and possibly try to rearrange for another visit with a discount? - Danielle

Posted 1 year ago

“Told I have won a voucher. 3 reminders and a month later still no reply.”

Helpful Report

Posted 1 year ago

Hi Neil, Can you please send us an email at clean@freshcarvaleting.com letting us know when you won this voucher and what it was from so we can have this looked into for you? We don't seem to be aware of this at all. Thanks - Danielle

Posted 1 year ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 1,861 reviews