Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 1,861 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 1,861 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy friendly company , very helpful if my car gets vandalised again in the future only place I’d go to Thanks again”

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Posted 9 months ago

Thank you for your 5* review. Lets hope you don't have to use us again due to vandalism. Let's hope you get you use our other services in the future.

Posted 9 months ago

“Sami from fresh car came out to repair some small dents and scratches across two panels, repaired and painted the car in my driveway like new, would recommend to anyone great job 👍”

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Posted 10 months ago

“Tee Jay did a fantastic job of my csr i am dekighted i will be recomending him to all my family and friends”

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Posted 10 months ago

Hi Joseph, Thank you so much for taking the time to leave us a review and share your kind words in regards to your valet carried out by TeeJay! We will make sure to pass over your kind words and we look forward to hopefully seeing you and your friends and family in the future! - Kirby.

Posted 10 months ago

“Really pleased with the service: easy to book, good value and a great job done. The lads that valeted the car were lovely chaps and I'm really pleased with the result.”

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Posted 10 months ago

Hello Fran, Thanks for taking the time to leave a review. We appreciate it! So glad to hear you were happy with the service you received by Yasser and Waqer. We will be sure to pass this feedback onto him. Enjoy the nice clean car :) - Danielle

Posted 10 months ago

“Fantastic, friendly and efficient service. Car looks like new. So happy. Thank you so much Mark! Would definitely recommend Fresh Car and will be making future bookings.”

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Posted 10 months ago

Thank you Lynne. We look forward to valeting for you again in the future.

Posted 10 months ago

“Very Good service. Car clean in a good condition!! Would recommend”

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Posted 10 months ago

Hi! Thank you so much for taking the time to leave us a review. We're so glad you're happy with the service and would recommend us! We hope to see you agian in the future - Kirby.

Posted 10 months ago

“My car was just filthy and they were amazing! I had a pair of people work on my car and they made it look like light work! My car looked brand new and it really was filthy (I have horses and constantly am putting feed bags in my car as well as bikes) I was super impressed and would recommend to anyone!”

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Posted 10 months ago

Hi Isabelle, Thank you so much for taking the time to leave us a review! We're so glad to hear you're happy with the service! Thank you so much for recommending us and we hope to see you again in the future - Kirby.

Posted 10 months ago

“Aaron was amazing ! To be honest was pretty grim before, hasnt been clesned in over 5 years and he made it look brand new ! Super friendly guy, proffessional and did a fantastic job! Will always be going to these guys in the future !”

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Posted 10 months ago

Hi! Thank you so much for taking the time to leave us a review! We're so glad to hear you're happy with the service and we brought back your vehicle to brand new! We look forward to seeing you again in the future - Kirby.

Posted 10 months ago

“Mark took great care over the valet of my car. He was friendly and courteous, explained what he was going to do before he did it and gave advice about my next valet and also some unrelated motor issues he had observed. Top class service”

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Posted 10 months ago

Thank you for your wonderful review. We will be sure to pass on your compliments to Mark. We look forward to valeting for you again in the near future.

Posted 10 months ago

“WOW, Excellent service. My five year old car looks brand new. An incredible job has been done. Will definitely recommend to family and friends.”

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Posted 10 months ago

Thank you for your wonderful review. We will be sure to pass your compliments on to your valeter. We look forward to valeting for you again in the near future.

Posted 10 months ago

“Excellent service from Mark, he went above and beyond and made me aware of a mechanical issue too.”

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Posted 10 months ago

Hi Luke, We're so glad to hear you're happy with the valet and the valeter went above and beyond, we will make sure to pass over your kind words! - Kirby.

Posted 10 months ago

“Got my car valet was not happy as it wasn't done to the standard that they say”

Helpful Report

Posted 10 months ago

Hi! We're so sorry you're not happy with the valet you had carried out. We do believe we have offered a revisit to fix any issues you raised with us. Please feel free to contact us back on clean@freshcarvaleting.com if your valeter is yet to organise a revisit with you and we will get this sorted asap. Thank you.

Posted 10 months ago

“Jamie done a fantastic job - looks brand new! Money well spent!”

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Posted 10 months ago

Hi Euan, Thanks for taking the time to leave a review. We appreciate it! So glad to hear you were happy with the job completed by Jamie. We will pass this feedback onto him - Danielle

Posted 10 months ago

“Just said goodbye to Denzel who has restored my muddy 6 year old car to showroom new! He has done an exceptional job. Every square inch has been cleaned inside and out - he hasn't stopped for hours. It looks beautiful. I am more than impressed - I may have to wrap my car in plastic to keep it like that. He messaged first thing to say he would be later than booked due to awful traffic and arrived exactly when he predicted. Such a lovely person too! Our world needs more Denzels. Thank you so much!!!”

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Posted 10 months ago

Thank you for your wonderful review. We will be sure to pass on your compliments to Denzel. We look forward to valeting for you again in the near future.

Posted 10 months ago

“Very convenient and professional.”

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Posted 10 months ago

Thank you!

Posted 10 months ago

“Absolutely amazing job! Stuart and colleague came all the way from Glasgow. Repaired our passenger door, looks like it just rolled out of the factory, you'd never know. Worth every penny. Excellent job, thanks so much!”

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Posted 10 months ago

Thank you for your wonderful review. We will be sure to pass this on to Stuart.

Posted 10 months ago

“Booked a full valet for the first time with this company and they was brilliant, my car looks and shells delicious. Will definitely be using again Super happy couldn’t recommend enough.”

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Posted 10 months ago

Hello Siobhan, Thanks for taking the time to leave a review. We appreciate it! So glad to hear you were happy with the service provided. Thanks for the recommendation. We look forward to seeing you again sometime! Enjoy the nice fresh car :) - Danielle

Posted 10 months ago

“Danny arrived a few minutes early (no problem), greeted me in a friendly manner and got on with his work. He did an excellent job and the car looked excellent, ready for it to be checked over by the garage. Thank you Danny.”

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Posted 10 months ago

Hi Peter, Thank you for taking the time to leave a review. We appreciate it! So glad to hear that you were delighted with the service provided by Danny. I will be sure to pass this feedback onto him. - Danielle

Posted 10 months ago

“Very happy with the service I received from Danny. I had a significant mould problem in my car and, after a few hours, Danny had the car’s interior looking better than I had ever seen it.”

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Posted 10 months ago

Hello Jack, Thank you for taking the time to leave a review. We appreciate it! So glad to hear you were happy with the service carried out by Danny. I will be sure to pass this feedback onto him - Danielle

Posted 10 months ago

“I was very unhappy with my car valet. The out side of the car was cleaned. But the inside was not cleaned or even hoovered. I did not see it straight away as I was at work & had paid over upfront. I complained to the customer service team & was told they sub out to a franchise & it was not their problem.In fact they were quite abrupt & unhelpful. They said the valeter would call me but didn’t . I definitely would not get my car cleaned with this company.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to review your valet with us here at Fresh. We can see you had booked a mini valet which assigns 1 hour to our valeters diary. Our valeter informed us he stayed almost two hours to conduct the valet to get your car to the level in which he did. We are sorry you feel that the level of valet in which was carried out was not to your expected standard. We have asked the Franchise owner to get in touch directly with you to discuss your valet.

Posted 10 months ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 1,861 reviews