Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 1,861 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 1,861 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and Yasser and Waqar were great guys, high quality work completed in perfect time, definitely recommend.”

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Posted 2 months ago

Hello Dwight, We are thrilled to hear that you had a fantastic experience with us. Yasser and Waqar are indeed great guys, and we are delighted to know that they provided you with excellent service. It's wonderful to hear that the high quality work was completed in perfect time, meeting your expectations. Thank you for recommending our services. We strive to provide top-notch service and customer satisfaction, and your feedback validates our efforts.

Posted 2 months ago

“Danny did an amazing job on our car! It was in a bad state after being used to transport lots of wood and he made it look new again!”

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Posted 2 months ago

Hello Katie, We are delighted to hear that Danny did an amazing job on your car! It's no easy task to restore a vehicle that has been heavily used to transport wood, but we are thrilled to have made it look new again. Danny will be pleased to know that his hard work was recognised and appreciated. Thanks for recommending!

Posted 2 months ago

“Danny did an amazing job on our car in Lincoln, it was certainly a challange but it's come out amazing. I promise I won't leave it so long next time Danny! Thank you so much!”

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Posted 2 months ago

Thank you so much, Anna, for your outstanding 5-star review of Fresh Car - Mobile Car Valeting and SMART Repairs! We are thrilled to hear that Danny did an amazing job on your car in Lincoln. We understand that it was quite a challenge, but we are delighted to know that your car looks amazing now. Your kind words truly mean the world to us. We appreciate your trust in our services and we assure you that we will always strive to exceed your expectations. Thank you once again, and we look forward to serving you in the future!

Posted 2 months ago

“Jack in Bristol was amazing 🤩 communication was on point with him being a bit late ⏰ The car is now dog hair free and ready for the company awards… thank you”

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Posted 2 months ago

Hello Jim, Thanks for taking the time to leave a review. We completely agree with you, Jack in Bristol was absolutely amazing! His communication skills are spot on, even though he was a little bit late we are glad he kept you updated. We are glad to know that your car is now completely free from dog hair and ready for the company awards. Once again, thank you for your kind words and high rating. We are always here to provide you with top-notch car valeting and SMART repair services. Should you need any assistance in the future, please don't hesitate to reach out.

Posted 2 months ago

“Simon + Connor, arrived a little early, which I liked, and set up to work immediately after I had shown them my car and the areas I thought needed particular attention from a valet service. I booked in for the 'Full Valet + Paint Protection' and a check on the fluid levels. The finished job is excellent giving a brand new showroom look to the whole car. Money well spent in my view for the return. I get the impression it will be a while before a comprehensive cleaning job like this will need to be repeated. Maintenance cleaning only for sa good while. I will be recommending this service from Simon + and I will be coming back.”

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Posted 2 months ago

Hello Patrick, We are thrilled to hear that Simon and Connor arrived a little early and got straight to work after assessing your car. It's great to know that the 'Full Valet + Paint Protection' exceeded your expectations and gave your car a brand new showroom look. We are glad to hear that you feel the price was well worth it and that you believe it will be a while before another comprehensive cleaning job is needed. We strive to provide long-lasting results and we are happy to hear that you plan on returning for maintenance cleaning in the future. Thank you for your wonderful review and for choosing our service. We look forward to serving you again in the future.

Posted 2 months ago

“Just had my car paint work repaired by Greg, received 5* service from start to finish also done a great job fixing the paint chips Thank you”

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Posted 2 months ago

Hello Cavin, We're glad to hear that Greg did an excellent job repairing your car's paintwork and fixing the paint chips. We'll make sure to pass along your kind words to him. Once again, thank you for choosing Fresh Car for your car valeting and SMART repair needs. We hope to have the opportunity to serve you again in the future.

Posted 2 months ago

“Joe (Leeds based) was brilliant - polite, friendly, professional and did a brilliant job. Car looks and smells great. Highly recommend Joe’s work.”

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Posted 2 months ago

Hello Rich, We're thrilled to hear that Joe from our team in Leeds was brilliant in every aspect of his service. Polite, friendly, professional, and delivering a brilliant job, it's fantastic to know that Joe exceeded your expectations. To top it off, we're glad your car now looks and smells great after his hard work. Once again, we sincerely appreciate your recommendation of Joe's exceptional work. Your feedback means a lot to us, and we're grateful for customers like you who recognize and acknowledge our dedicated franchises.

Posted 2 months ago

“Mr Uka did wonders to my old (2005) Lexus. Very well done, very reasonable price, highly recommended.”

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Posted 2 months ago

Dear Adam,We would like to extend our heartfelt gratitude to you for awarding us a sparkling 5-star rating! Your kind words and support mean the world to us at Fresh Car - Mobile Car Valeting and SMART Repairs. We are delighted to hear that Mr. Uka worked wonders on your trusty old 2005 Lexus. Your satisfaction with the outcome, combined with our reasonable pricing, is incredibly rewarding to us. Rest assured, we will continue to strive for excellence and provide top-notch services to all our valued customers. Once again, thank you for highly recommending our services. We look forward to serving you again in the future!

Posted 2 months ago

“Today I got a valet from Paul. He was an absolute gentleman and a fantastic Velet. With my car being somewhat neglected for the past year with mold growing on the inside and the outside looking terrible, Paul has made my car look brand new inside and out. Thanks very much Paul, will definitely be looking you back again!”

Helpful Report

Posted 2 months ago

Dear Joel,Thank you so much for your glowing 5-star review of Fresh Car - Mobile Car Valeting and SMART Repairs! We truly appreciate your kind words and recommendation. We are thrilled to hear that Paul provided you with exceptional service and transformed your neglected car into a brand new one, both inside and out. We will be sure to pass along your compliments to Paul for being an absolute gentleman and a fantastic valet. Your satisfaction is our top priority, and we are delighted to know that we have exceeded your expectations. We look forward to serving you again in the future and ensuring that your car stays in pristine condition. Once again, thank you for choosing Fresh Car - Mobile Car Valeting and SMART Repairs. We greatly appreciate your support.

Posted 2 months ago

“John cleaned my car today and it was amazing a per usual. Brilliant service!”

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Posted 2 months ago

Dear Kane,Thank you so much for giving Fresh Car - Mobile Car Valeting and SMART Repairs a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear about your amazing experience with us. We're delighted that John, our dedicated team member, provided you with the same exceptional service that we take pride in delivering. It's wonderful to know that your car was cleaned to perfection, just as you expected. We'll be sure to pass on your kind words to John, as it will surely brighten his day! Once again, thank you for choosing our services and for taking the time to share your positive feedback. We look forward to providing you with another brilliant experience in the future! Best regards, Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“Really good work. My car looks brand new. Thanks for this. Really great communication throughout and accommodated to my schedule! Thanks again!”

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Posted 2 months ago

Thank you so much for your amazing 5-star rating and for choosing Fresh Car - Mobile Car Valeting and SMART Repairs! We are thrilled to hear that you are satisfied with our work and that your car looks brand new. We appreciate your kind words about our great communication and flexibility in accommodating to your schedule. It's our utmost priority to provide excellent service to our customers. Thank you once again for choosing Fresh Car - Mobile Car Valeting and SMART Repairs. We look forward to serving you again in the future! Best regards, Fresh Car Customer Service

Posted 2 months ago

“Absolutely brilliant. Worth every penny. My car is ‘mums’ kid and dog taxi service 😂🤦🏻‍♀️. Its used multiple times every day and gets grubby inside and out plus although have a full boot liner protection from the dog it does smell doggy after a few months. Ron made it look like new - I wasn’t expecting that to be honest and totally amazed. Will be booking again and recommending to family and friends as fab. Plus the short notice availability time slots works a treat for booking purposes..”

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Posted 2 months ago

Dear Catherine,Thank you so much for giving us a 5-star rating! We are thrilled to hear that you found our services absolutely brilliant and worth every penny. We understand how important your car is as a kid and dog taxi service – it's no surprise that it can get quite dirty inside and out. But we are glad that Ron was able to make it look like new, even exceeding your expectations. We are delighted to know that you will be booking our services again and recommending us to your family and friends. Your satisfaction is our top priority, and we are happy that our short notice availability worked well for your booking purposes. Once again, thank you for choosing Fresh Car - Mobile Car Valeting and SMART Repairs. We look forward to serving you again! Best regards, Fresh Car Customer Service

Posted 2 months ago

“I booked an £150 inside and out Valet weeks ago for this morning! at 07.30 I was sent a text that the van has a puncture and they wont make it I didn't see the text until 10.15, I text to ask how long it takes to fix a puncture and the guy is doing another valet, so he double booked and let me down. Not a good or reliable service, avoid at all costs!”

Helpful Report

Posted 2 months ago

Hello, We sincerely appreciate your honest review and we apologise for the inconvenience and disappointment caused. We deeply regret that we were unable to fulfill your booking for the interior and exterior Valet on the morning you had booked due to a puncture in one of our franchises van. We understand that receiving a cancellation notification at 07.30 must have been both frustrating and unexpected for you. Additionally, we apologise for the delayed response to your text message, as we understand that it caused further inconvenience. We have reached out to the franchise for a better understanding as to what happened on this morning and what communication was provided. We completely understand your concerns about our reliability and assure you that we consider situations like these to be of utmost importance. We strive to provide the highest level of service to all our customers, and it is clear that we fell short in this instance. Your feedback has been duly noted, and we are actively taking steps to ensure such incidents do not occur again in the future. We genuinely value your opinion in helping us improve, so we kindly ask if you could provide us with further details on how we can make things better and restore your trust in our service. It is our goal to address any shortcomings and prevent similar situations from happening again.

Posted 2 months ago

“I have always used Waves in the past, but have been disappointed with my previous 2 visits because of key elements being missed, and poor workmanship..!! Decided to give Fresh car a go, with the added convenience of being done from home..!! Tristan arrived earlier than expected, set up shop immediately and set to work on a very scruffy Ford Mondeo that spends most of its life on muddy country lanes.. I actually felt sorry for the task in hand, but lived in hope that at least it would get cleaned... BLOWN away with the result, and the best £78.00 I have spent in years! Exterior was shinning and the interior looked like new...!! I will most certainly be using Fresh on a regular basis and cannot recommend highly enough....Friendly, efficient, and a far better result than I was hoping for..!! Cheers Tristan, and Fresh ... I will be in touch again soon. Dean Mason, Corfe Mullen, Dorset”

Helpful Report

Posted 2 months ago

Hello Dean, We understand that finding a reliable and high-quality car valeting service can sometimes be a challenge, so we are delighted to hear that Fresh Car exceeded your expectations. Our team takes great pride in providing top-notch service and ensuring that every customer's car receives the thorough and meticulous cleaning it deserves. We greatly appreciate your trust in us, especially after you were disappointed with your previous experiences elsewhere. It means a lot to know that we were able to meet your needs and provide you with a result that blew you away. We're glad that the convenience of our mobile service and Tristan's professionalism made a positive impact on your overall experience. Rest assured that we will continue to work hard to maintain the high standards that set us apart, and we look forward to serving you again in the future. Should you have any questions or additional requirements, please don't hesitate to reach out to us. Once again, thank you for choosing Fresh Car - Mobile Car Valeting and SMART Repairs. We appreciate your recommendation and look forward to hearing from

Posted 2 months ago

“Mark turned up on time, cleaned the motorhome to an immaculate standard and took a picture of the cleaned roof. I’ll be getting Mark back to clean my car on a regular basis. It was money well spent. I thoroughly recommend Mark”

Helpful Report

Posted 2 months ago

Hello Lisa, We are delighted to hear that Mark, our dedicated valeting professional, not only arrived promptly but also exceeded your expectations by ensuring your motorhome was impeccably cleaned. We trust that the picture of the cleaned roof added a special touch to your experience. It's fantastic to know that you are considering bringing Mark back for regular car cleaning, as it demonstrates your satisfaction with our services. Your kind words about Mark and your endorsement of his work are greatly appreciated. We would like to express our gratitude for choosing Fresh Car and assure you that we will continue to provide you with exceptional service, professionalism, and attention to detail every time you book with us. Your satisfaction means the world to us!

Posted 2 months ago

“Fantastic job!! Thanks so much Mark”

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Posted 2 months ago

Hello, We are ecstatic to hear that you had a fantastic experience with our services. Providing top-quality car valeting and SMART repairs is our utmost priority, and we are thrilled that we were able to meet your expectations. Once again, thank you for choosing Fresh Car for your car care needs. We greatly value your trust in us and look forward to serving you again in the future.

Posted 2 months ago

“2nd time I have used Carl and he's done a fantastic job again. The awful smells are gone and the inside is looking really good. Will be using again”

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Posted 2 months ago

Hello Jake, We are delighted to hear that Carl has once again delivered a fantastic job on your car. It's wonderful to know that he was able to eliminate those awful smells and leave the interior looking great. We are thrilled to have met your expectations, and we look forward to serving you again in the future. Thank you for choosing Fresh Car - Mobile Car Valeting and SMART Repairs!

Posted 2 months ago

“Had Mark out to come clean my RCZ which had been sitting for a while so was pretty rough looking. When I came out to look at the finished result it was night and day. Significantly better than when I bought the car at a dealership so very impressed. 10/10”

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Posted 2 months ago

Thank you so much, Will, for giving Fresh Car - Mobile Car Valeting and SMART Repairs a perfect 5-star rating! We are thrilled to hear about your positive experience with us. We appreciate your trust in allowing Mark to clean your RCZ, especially after it had been sitting for a while. We are delighted to know that the end result surpassed your expectations and left your car looking significantly better than when you initially purchased it. Your kind words and satisfaction mean the world to us. Thank you for choosing Fresh Car - Mobile Car Valeting and SMART Repairs. We look forward to serving you again in the future.

Posted 2 months ago

“Thank you to John for a brilliant job on my car”

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Posted 2 months ago

Hello Sandra, We believe this 1* Review may be an error giving the comments you have made? If this is not an error we would love to hear more from you. Could you please specify the issues you faced during your visit? By identifying these concerns, we can take appropriate steps to address them and ensure a more satisfactory experience for future customers. We look forward to hearing from you soon.

Posted 2 months ago

“Mo undertook an amazing job to valet my car tonight in Glasgow. I honestly can’t believe how back to a new car it looks. Thank you Mo, I really appreciate it and will definitely use again.”

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Posted 2 months ago

Hello Fiona, It's wonderful to hear that Mo provided an amazing job in valeting your car tonight in Glasgow. We're thrilled to hear that your vehicle now looks as good as new. We will make sure to pass your heartfelt appreciation on to Mo. We're grateful for your support and we're delighted that you'll be choosing our services again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 2 months ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 1,861 reviews