Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 1,861 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 1,861 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark from Stirling was super helpful and friendly. He really cared to make sure I was happy as the customer. My car looks like new and smells amazing. Such a convenient and professional service. Really good value for money. I will definitely be using Fresh Car again. Thank you Mark!”

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Posted 4 months ago

Thank you. We will be sure to pass on your compliments to Mark.

Posted 4 months ago

“Danny arrived promptly did an excellent job very pleased with the result highly recommended”

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Posted 4 months ago

Hello, Thanks for taking the time to leave a review, We appreciate it! We are so happy to hear you were happy with the service provided by Danny. Thanks for recommending

Posted 4 months ago

“I was very pleased with the service I received from Rob at Fresh Car. He was prompt, professional and I was very pleased with the mini valet he did on my car. Also the price was great for the luxury of coming to your home and sorting your car. Will use again.”

Helpful Report

Posted 4 months ago

Hello Katie, Thanks for taking the time to leave a review, We appreciate it! So glad to hear you were happy with the service that was provided by Rob. We will pass your lovely comments across to him. Thanks for recommending the services and we look forward to seeing you book in again!

Posted 4 months ago

“Great service from Danny arrived promptly and did an excellent job. Will definitely be using Fresh Car again.”

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Posted 4 months ago

Hello Neil, Thanks for taking the time to leave a review, We appreciate it! We are so glad to hear you were happy with the service that was provided by Danny. Thanks for recommending our service and we look forward to seeing you again sometime!

Posted 4 months ago

“Danny is brilliant. Great eye for detail. He has turned our cars from being almost ready for scrap heap to looking like new. He has been to us a couple of times now and already booked again. Really nice guy, pleasant to have at ours.”

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Posted 5 months ago

Thank you for your review. We think Danny is a bit of a wizard ;0)

Posted 5 months ago

“JUST HAD MY CAR VALETED BY DANNY IN GRIMSBY. WHAT A PROFFESSIONAL JOB DONE, WOULD RECOMMEND THIS SERVICE TO EVERYONE. BROUGHT MY CAR BACK TO LIFE ! SHOWROOM CONDITION. THANK YOU”

Helpful Report

Posted 5 months ago

Thank you. We will be sure to pass on your compliments to Danny.

Posted 5 months ago

“Amazing service. I had a dent in the bumper of my car. Fresh Car came to my house and did an outstanding job. Friendly guy would highly recommend.”

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Posted 5 months ago

Thank you!

Posted 5 months ago

“Great service and very accommodating when having to rearrange the job due to unexpected circumstances. Danny did a fantastic job at getting the car looking new again.”

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Posted 5 months ago

Thank you.

Posted 5 months ago

“I found Stewart last Saturday as he was valeting my neighbours car. Booked him in to come today. Turned up when he said he would. Did a fantastic job. Van looks brand new. Will definitely have him back to do the car and the van again. Thank you Stewart amazing job done”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review. We will pass on your compliments to Stewart.

Posted 5 months ago

“Not impressed by the service . Arranged valet, process very easy and straight forward. Time arranged for 3pm today. 2.50pm get a call sorry, still on job, running behind, going to be 20 mins max 30mins late. 3.35pm. Another call, yeah, sorry, traffic is bad, going to be gone 4pm hopefully. Sorry, no thank, cancelled. Contacted company via email, basically fobbed off with poor excuses. They said the the time between jobs was 50 minutes , didn't understand my point that if that was the case, he was never going to get to me within the 30 mins he stated if he was still on previous job and had then 50 min drive to me. Basically blamed traffic, no, it's poor planning by you, valeter knew way before 3pm he was never going to arrive on time but only bothered to get in touch 10 minutes before arranged time. Have no problem if people run late due to unforseen circumstances but he knew way before 3pm he wasn't going to make arranged time, then rearranged the rearranged time. Again, just got poor excuses from company and not accepting there planning was poor, trying to squeeze too many jobs into a tight time line.”

Helpful Report

Posted 5 months ago

Hi Lee, Thank you for your review. We understand your frustration. We do believe the valeter kept you informed at all times with regards to his movement and the delays which were due to him ensuring a previous valet met his standards and standstill traffic. Unfortunately, these things do happen and the valeter prides himself in providing a high standard of valet and communicating effectively in which we feel he did. He was on route to you when you advised him you wanted to cancel. We hope you managed to get someone else to assist you. Have a wonderful weekend.

Posted 5 months ago

“Just had my car cleaned by Danny after a terrible job from elsewhere.. Danny got it looking brand new again! Attention to detail is amazing and went the extra mile to get everything perfect!”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review. Danny is a bit of a Wizard. We will be sure to pass on your compliments.

Posted 5 months ago

“This was an easy stress free way to get my car cleaned . James showed up in plenty of time and done a fantastic job. Would definitely hire yous again, Great service thank you .”

Helpful Report

Posted 5 months ago

Thank you. We will pass on your compliments to James.

Posted 5 months ago

“Do it! Bit of a luxury to have had the mini valet but absolutely delighted with TeeJay who did a fabulous job and the car looks pristine inside and out! Highly recommend!”

Helpful Report

Posted 5 months ago

Thank you. We will be sure to pass on your compliments to TeeJay.

Posted 5 months ago

“Mike did a great job today car gleams, the interior is clean and smells great.”

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Posted 5 months ago

Thank you. Enjoy your clean, Fresh car.

Posted 5 months ago

“Twice had confirmed bookings and both times they were cancelled at the last minute by an automated text!!! - Don't rely on this service showing up even if you have a confirmation!!”

Helpful Report

Posted 5 months ago

Thank you for leaving a review. We have looked at your booking on our system and we can see that the Franchise has had an issue with being let down by it's employees. We are sorry that this has impacted your experience. No franchise ever wants to let down our customers. Sorry for the inconvenience caused.

Posted 5 months ago

“Harry is a top lad, very down to earth. He’s very punctual, in fact he comes early, the wash itself is immaculate, all in all I’m satisfied to the highest order!”

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Posted 5 months ago

Thank you. We will be sure to pass on your compliments.

Posted 5 months ago

“I can't recommend Lee from Fresh Car highly enough. He arrived on time, was very professional and did an amazing job on the scratches on my car. I would definitely use him again. A***** Lee”

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Posted 5 months ago

Thank you for your wonderful review. We look forward to valeting for you again in the near future.

Posted 5 months ago

“Danny from Boston,Lincolnshire was the person providing me the valet service. He has done an amazing and a terrific job. He provided an excellent service, was on time, gave a detailed description of service before hand and what to expect, cleaned interior thoroughly. Believe me, my car was very dirty when i bought it and danny has given it another life. He is definitely recommended !!! Quite happy with the job and the money involved for the service.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review. Danny is a bit of a wizard and we are lucky to have him as an integral member of our team. We will pass on your wonderful compliments.

Posted 5 months ago

“Danny did an amazing job for us today, after receiving our new car in a poor state, he took so much care and has brought it back to a good standard and finally giving us that new car feeling. Thank you so much 💓”

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Posted 5 months ago

Thank you for your wonderful review. Danny is very passionate about what he does and it's great to hear this is reflected in the work he does. We will be sure to pass on your compliments.

Posted 5 months ago

“Liam was excellent. On time. Excellent work. Didn't need any input from us to work. Would recommend.”

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Posted 5 months ago

Thank you. We will pass on your compliments to Liam.

Posted 5 months ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 1,861 reviews