Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 1,861 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 1,861 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Danny arrived on time, did a fantastic job, car was gleaming ready for taking our daughter to her prom, and still looks great a few days later. Will absolutely be using again and recommending to family and friends”

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Posted 5 months ago

Thank you. We will pass on your compliments to Danny.

Posted 5 months ago

“Carl did an amazing job on my Fiat 500. Really impressed with the service and a lovely guy too! Would highly recommend!”

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Posted 5 months ago

Thank you. We will pass on your compliments to Carl.

Posted 5 months ago

“Carl was great. The complete clean was excellent and the car looks like new. Will certainly book him again.”

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Posted 5 months ago

Hello, Thanks for taking the time to leave a review, We appreciate it. So glad to hear you were happy with the service that was provided by Carl. Thanks for recommending!

Posted 5 months ago

“Hi Had my car 🚗 polished and cleaned today. Excellent service. Derek”

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Posted 5 months ago

Hello Derek, Thanks for taking the time to leave a review, We appreciate it! So glad to hear you were happy with the service that was provided. Thanks for recommending!

Posted 5 months ago

“Danny was friendly and made my Alfa look brand new! Excellent service, will book in again very soon. Thanks”

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Posted 5 months ago

Hello, Thanks for taking the time to leave a review, We appreciate it! So glad to hear you were happy with the service that was provided . Thanks for recommending

Posted 5 months ago

“Ricky is amazing great work and very informative I'd recommend him for all your problems”

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Posted 6 months ago

Thank you. We will be sure to pass on your compliments to Ricky.

Posted 6 months ago

“Luke did a fantastic job of detailing and valeting my car inside and out. His attention to detail was amazing, ensuring that even the smallest marks and scuffs were polished away. I am so pleased, my trusty old golf looks like it is brand new. He was polite, friendly and professional, highly recommend this company, thank you Luke 😀”

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Posted 6 months ago

Thank you for your wonderful review. We are so pleased to hear that Luke was able to work his magic! Enjoy your Fresh, clean car.

Posted 6 months ago

“First visit from Danny today for a mini valet. Car looks sparkling, inside & out. I will definitely rebook & recommend”

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Posted 6 months ago

Thank you. Enjoy your clean, Fresh car.

Posted 6 months ago

“Danny came for the second time today did an absolutely fantastic job on my focus inside and out made sure it was all 100% before he left very professional and a pleasure to deal with, I would highly recommend Danny for all your valeting needs”

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Posted 6 months ago

Thank you for your wonderful review. We will be sure to pass your compliments on to Danny.

Posted 6 months ago

“I found using fresh car to do a scuff on my bumper very good. The price was competitive the repair was excellent and they turned up on time and actually did the job on my drive. I would have no hesitation to use them again. They do not badger you once they have quoted like some companies do. All in all excellent.”

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Posted 6 months ago

Hello Tony, Thanks for taking the time to leave a review, We appreciate it! So glad to hear you were happy with the repair service that was carried out. Thanks for recommending our services.

Posted 6 months ago

“Wouldn’t even give 1 star. Will (Brighton) turned up to fix my car, told me a new bumper would give a better result but asked to be paid up front as he was going to honour the original quote- 8 weeks later he still has my money and is not answering my messages. I am having to take him to court to get my money back.”

Helpful Report

Posted 6 months ago

Hello Stephanie, We operate a franchised business and unfortunately on this occasion the franchise in the area has left the business. The operations team is currently aware of this matter. We will do anything that we can to help and assist. We are very sorry for any inconvenience.

Posted 6 months ago

“Had a great service from Danny (Skegness area). Very polite and when considering the state if the car he had to deal with he is a miracle worker. Excellent job.”

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Posted 6 months ago

Thank you! Danny is exceptional at what he does. We are very lucky to have him as part of our team. We will pass on your compliments. Enjoy your Fresh, clean car.

Posted 6 months ago

“Fantastic service and very professional. Danny Did a great job of making my car look brand new again. Will definitely use their services again.”

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Posted 6 months ago

Thank you. We look forward to valeting for you again in the near future.

Posted 6 months ago

“The work done to the car considering the state of it. It looked like it came out of a show room. Outstanding work, thank you Stewart for what you did! Highly recommended and will use again in future”

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Posted 6 months ago

Thank you.

Posted 6 months ago

“I've had Danny from the Boston area out to do my car a few times now, with today being my 2nd full signature valet. Absolutely perfect job, the car looks brand new inside and out. He's a friendly and outgoing guy that takes a lot of pride in his work and it shows - as long as I'm in the same area I wouldn't have anyone else clean my car. Due to health reasons I hadn't been able to drive for the best part of a year, so to see the car go from rotting away on the drive to looking like it has just left the showroom is amazing. Absolutely worth the money getting him out and I'd happily recommend him to anyone in the area. Thank you!”

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Posted 6 months ago

WOW! thank you. We will be sure to pass on your compliments to Danny.

Posted 6 months ago

“I can’t recommend their body repair service enough! I did a rather impressive amount of damage to my car by scraping the whole side down a brick wall, causing a deep dent and a lot of paintwork damage (not my finest moment). I took it immediately to a few body work shops in my area who all quoted me nearly £2000 for a full repair as parts would probably need replacing. I got in touch with Ricky and he was honest and said that he could fix up the paint work but the dent in my wheel arch area is where the huge cost comes in, and would not be cheap to fix. After deliberating the costs I came to terms with the dented part, and thought with a splash of paint, it would be better than leaving it as the mess it was! Well for £600 Ricky has made it look absolutely brand new! I can’t thank him enough. He has filled the dent and completely transformed the side of my car… I’m convinced it didn’t look that good when I bought it in the first place! I will be recommending Ricky to anyone and everyone who needs their car fixed as I was left speechless today.”

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Posted 6 months ago

Hello Em, Thanks for taking the time to leave such a wonderful descriptive review, We appreciate it! We are so glad to hear that Ricky our repairs technician was able to help you out with the repair work. I have passed this feedback over to him to make him aware. Thanks for recommending!

Posted 6 months ago

“Back here again, I first left a review on google to which they replied and asked to directly email. They have since not responded on email. I'll be taking my issue to small claims court... Initially, I was very happy with the service I received from Ryan. There were some scratches and scuffs that needed taking out of my car, to which he did a great job of getting out. However, after the work was done I noticed that there was a new nice long mark down the side of the rear, apparently this was just "masking tape residue" when I pointed it out to him, alas it was not... it was a lovely new scratch. Ryan acknowledged this new scratch and said he would come back over to repair the scratch he'd accidentally made. But each time I made contact I was pied off and ignored, its now been 2 months and still no word. £245 to get a scratch out, only to have a new large one put in... resulting in me now forking out £280 to get the new scratch repaired. I would love to recommend this service, but the pure disrespect is actually gross. Do not use.”

Helpful Report

Posted 6 months ago

Hi Aiden, We are very sorry to hear you have not received a response. This was forwarded across to our repairs team who also informed the operations manager regarding this. Ryan was asked to reach out to you directly. We are very sorry to hear that this doesn't seem to have happened. I have once again raised this to the operations manager and the repairs team to look into and get back to you. I hope they will be in contact soon.

Posted 6 months ago

“Had my car cleaned yesterday. Everyone at work has commented on how amazing it looks. Great job Rob. Highly recommended.”

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Posted 6 months ago

Hi Joanna, Thanks for taking the time to leave a review, We appreciate it! So glad to hear you were happy with the service that was provided by Rob. Thanks for recommending!

Posted 6 months ago

“Cancelled on me 5 minutes before they were due. Wasted a days annual leave booking this. No attempt to rectify the situation either.”

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Posted 6 months ago

Good Morning, We are very sorry that the valet had to be cancelled on the day of your appointment. This is due to the franchisee having equipment issues with their generator. Due to where you are located they would not have been able to plug in to your power so this was not an option they could substitute. You did reach out to us to see if we could send out someone else however unfortunately the other franchisee who operates in your area was fully booked up and could not accomodate your booking. There was nothing further we could do to assist. We have fully refunded you for the booking and do sincerely apologise it wasn't able to go ahead today.

Posted 6 months ago

“Danny, came and did a mini valet today. What a fantastic job! I can highly recommend him for valets in Lincoln.”

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Posted 6 months ago

Thank you. We will be sure to pass on your compliments to Danny. We look forward to valeting for you again in the near future.

Posted 6 months ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 1,861 reviews