First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,373 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just wanted to say that we had first class service from First Mats. I found them through a google search & they had just what I wanted but delivery was listed as 2 3 days - as is the norm I needed next day delivery! So I rang them & they couldnt have been more helpful. They said if I placed my order online they would intercept it & fast track it. True to their word, they rang me to say that they had my order and were cutting it & despatching the same day. I received my order the very next morning. Excellent customer service! I would highly recommend First Mats.”

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Posted 2 years ago

“the mat is very good and it does the job well worth the money”

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Posted 2 years ago

“Very quick turnaround and great quality - really sets off our new hallway and flooring”

First Mats 5 star review on 21st May 2022

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Posted 2 years ago

Thanks Nigel, your hallway looks fantastic!

Posted 2 years ago

“Needed an oil drip tray for an old car. Easy to order and prompt delivery.”

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Posted 2 years ago

“We received excellent service during our telephone order request, delivery was as promised, and the mats are perfect. Thank you.”

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Posted 2 years ago

“The mat I ordered from you was of much better quality than the others I'd seen for the same price. Although advertised as beige in colour it was much darker than expected but I'm very pleased with it as it will even more practical than first imagined! A good service, will certainly use again when needed. thank you.”

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Posted 2 years ago

“I'm sure lovely people and emails suggest that, although the only contact was 'order confirmation' and then an apology for delayed delivery due to easter. The product is as advertised and I would normally recommend the supplier. However, I entered 180 inches (in length that I needed) and received a mistake of 180 cm which suited less than a third but at a prime cost. I tried to call but no reply or response to my message. So it has cost me. I am hoping this message will be seen so I can update to a more positive review.”

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Posted 2 years ago

Good Morning Kate, I am sorry to hear about your experience with us. I did try to see if I could find any further correspondence but it doesn't seem to have come through on our system. I will look into this issue now for you and reply to you via email. Warmest Regards Jack

Posted 2 years ago

“Beautiful padded play mat. My daughter has one for my granddaughter and it is so comfy, I bought one for our house. Great for my old knees when playing with my granddaughter. So easy to keep clean.”

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Posted 2 years ago

“Fantastic company and Jack does a brilliant job of advising !!! Arrived in good time, everything went to plan.”

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Posted 2 years ago

“Prompt reply to email when I need to check something and good quality coir matting 😊”

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Posted 2 years ago

“Very good quality matts. I ve used them in my gym and extremely pleased.”

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Posted 2 years ago

“Our mat came on time and is just as we had hoped for will definitely use again.”

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Posted 2 years ago

“Lovely company with fast delivery and great costumer service”

First Mats 5 star review on 16th April 2022

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Posted 2 years ago

“Excellent service and prompt delivery complete with instructions for trimming to size.”

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Posted 2 years ago

“I expected two as so expensive”

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Posted 2 years ago

“Moving around in our fruit cage is not easy for an old fella like me who has minor balance problems, so we needed a 'floor' of some sort to level things up. First Mats provided the solution. The material was easy to cut to shape and the result is excellent and will make harvesting our strawberries and raspberries very easy. Thank you First Mats!”

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Posted 2 years ago

“First mats was the only company that I could find that sold fire retardant mats. Our housing association wouldn't let the residents put anything else down on the stairwell at our doors. Thanks!”

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Posted 2 years ago

“Very happy both with the product and the attention to my questions. Excellent service.”

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Posted 2 years ago

“Good quality; easy to order; fast delivery.”

First Mats 5 star review on 31st March 2022

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Posted 2 years ago

“Fantastic company - customer service and delivery was very impressive!!”

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Posted 2 years ago

First Mats is rated 4.8 based on 1,373 reviews