Login
Start Free Trial Are you a business?? Click Here

First Mats Reviews

4.8 Rating 1,374 Reviews
97 %
of reviewers recommend First Mats
Company Reviews Product Reviews
1,231
 Questions Insights Metrics Info
4.8
Based on 1,374 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read First Mats Reviews

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Paterson
Unverified Reviewer
“Excellent product delivered without delay.”
Helpful Report
Posted 5 years ago
TSB
Unverified Reviewer
“Excellent product at competitive price, delivered speedily. What more do you want?”
Helpful Report
Posted 5 years ago
MR IAN HADFIELD
Unverified Reviewer
“easy to order and great customer service will be using again great quality matts”
Helpful Report
Posted 5 years ago
Tony Green
Unverified Reviewer
“Gave fast and helpful product info prior to purchasing. When one item missing on delivery, this was replaced the next day. All in all, very pleased with my purchase experience and would definitely use again.”
Helpful Report
Posted 5 years ago
Tony Green
Unverified Reviewer
“Gave fast and helpful product info prior to purchasing. When one item missing on delivery, this was replaced the next day. All in all, very pleased with my purchase experience and would definitely use again.”
Helpful Report
Posted 5 years ago
Sue Connor
Unverified Reviewer
“Excellent communication from start to finish. Requested a sample which arrived swiftly then placed an order and I was kept informed of progress all the way. The product is great quality and the price very competitive. Will definitely buy from here again. Great service!”
Helpful Report
Posted 5 years ago
Kristina
Unverified Reviewer
“Very patient, helpful and professional. Quick production and delivery. Help and guidance through out whole process.”
Helpful Report
Posted 5 years ago
Anon
Unverified Reviewer
“Ordering was simple and delivery was within a few days.”
Helpful Report
Posted 5 years ago
MR STEVEN WASS
Unverified Reviewer
“Just good old professional service thanks.”
Helpful Report
Posted 5 years ago
Miguel Schreck
Verified Buyer
“Great service from a great customer service company. I ordered three mats with a specific logo for my pub. Within a day I had a response and a high quality proof sent to me. I then received a quick follow up phone call from a very helpful Chris who explained how it would look, the quality of the mat, the expected turnaround time and expected delivery. All were correct and I have to say I am very impressed with the quality of the mats. My customers have all commented how good they look and are also suitably impressed. Can definitely recommend them and will consider them for future orders.”
Helpful Report
Posted 5 years ago
Rachael
Unverified Reviewer
“Faultless service from placing of order to delivery”
Helpful Report
Posted 5 years ago
Peter
Unverified Reviewer
“Ordered two mats: one custom-size and the other standard. Both excellent quality, delivered quickly, and well packed.”
Helpful Report
Posted 5 years ago
John Reay
Unverified Reviewer
“Was looking for a particular size and thickness of mat for inside out front door. Good broad range from First Mats most certainly helped”
Helpful Report
Posted 5 years ago
Sabina Cooper
Unverified Reviewer
“Efficient service all round and speedy delivery, thank you!”
Helpful Report
Posted 5 years ago
Slimming World Tetbury
Verified Buyer
“The product itself looks AWESOME ! it feels great and high quality and confirming the design was very simply. I would 100% use this company again and will be recommending them to fellow colleagues. If nothing else it's definitely worth looking at the website and see how brilliant they can make something as simple as a door mat look !”
Helpful Report
Posted 5 years ago
Lee
Unverified Reviewer
“So far so good - quick and responsive on prototype order.”
Helpful Report
Posted 5 years ago
Russell Humes
Verified Buyer
“Fast Process from Proof to Delivery of a Logo Mat which has made a good impression at the entrance of the Clubhouse.”
Helpful Report
Posted 5 years ago
James Higgins
Unverified Reviewer
“Great product and quality. Excellent communication from the team, including unexpected emails offering advice and guidance on how to care for the mat. Very prompt service and happy with the product. I would recommend this company.”
Helpful Report
Posted 5 years ago
Simon Ward
Unverified Reviewer
“A Great turnaround and service, highly recommend this company. Simon”
Helpful Report
Posted 5 years ago
Stuart Scott
Verified Buyer
“What a nice company. Polite, excellent service and most helpful with the design suggestions. Very pleased, thank you.”
Helpful Report
Posted 5 years ago
First Mats is rated 4.8 based on 1,374 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request