First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,373 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing colour and feels lovely and soft underfoot”

First Mats 5 star review on 2nd December 2022

Helpful Report

Posted 1 year ago

Thanks for the review Alison, and many thanks for the image too! The matting looks great installed, and I am thrilled to hear that you are happy with the quality. All the Best Jack

Posted 1 year ago

“The service was excellent, both in promptly sending samples, and in the delivery of the finished mat. The ordering process was easy and we really appreciated the flexibility with size.”

First Mats 5 star review on 1st December 2022

Helpful Report

Posted 1 year ago

Thanks for the review, and many thanks for the image too! The matting looks great installed, and I am thrilled to hear that you are happy with the quality and speed of service. If you do ever need anything further in the future, please do let me know. All the Best Jack

Posted 1 year ago

“Good quality product delivered quickly”

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Posted 1 year ago

“Really pleased with this product who knew it came in grey looks great in my newly decorated hall”

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Posted 1 year ago

Thank you for choosing our product Lynne and for your kind words about its appearance in your newly decorated hall. We're glad you're pleased with it! All the Best Jack

Posted 1 year ago

“Came & was exactly as described Good quality fulfilled its purpose. If I need anything else I would not hesitate to use First mats again or recommend them to others.”

Helpful Report

Posted 1 year ago

Thank you for your review, Roy! We're glad to hear that you found our mats to be of good quality and that they fulfilled their purpose. If you need any other mats in the future or know someone who might benefit from our products, please don't hesitate to let us know. We hope to hear from you again soon! Many Thanks Jack

Posted 1 year ago

“Beautiful and Quality mats.Great packed and arrived on time.”

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Posted 1 year ago

“All perfect.”

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Posted 1 year ago

“I’m very happy with my new door mat and the device I received from First Mats. I needed a large mat to fit my porch and this was the best fit I could find. The mat is non slip and is of good quality.”

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Posted 1 year ago

“Great quick service, lovely mat just what I wanted. Looks nice in my hallway. Thank you.”

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Posted 1 year ago

“Easy to order and nice product at reasonable price”

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Posted 1 year ago

“Products came on time”

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Posted 1 year ago

“First mats have a huge range of products, my item was delivered very quickly, spec was exactly as ordered, very pleased & will definitely use again 👍🏻”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Very pleased with mat. Guide on how to cut mst was useful.”

Helpful Report

Posted 1 year ago

Thank you for your review, and for choosing First Mats! We're glad you found the guide on how to cut the matting useful. Warmest Regards Jack

Posted 1 year ago

“So far, so good! How long it lasts is the key issue to me, so ask me again in a year's (or 5 years') time and it might get the 5th star . . . .”

Helpful Report

Posted 1 year ago

Thank you for your review John, and for giving our mats a try. We're glad to hear that you're enjoying them so far! Our mats are designed to last many years with proper care, and we hope you'll continue to be happy with them for the long haul. If you ever have any issues or concerns, please don't hesitate to reach out to us. We want our customers to be 100% satisfied with their purchases. Thanks again for your feedback, and we hope you'll stay a First Mats customer for years to come! All the Best Jack

Posted 1 year ago

“Just what I wanted as door very low down and the mat fitted perfectly”

Helpful Report

Posted 1 year ago

Thank you for your purchase, Patricia! We're glad to hear that you're happy with your new mat and that it's a perfect fit for your door. If you have any questions or concerns about your mat, please don't hesitate to reach out to us. We want to make sure you're completely satisfied with your purchase. Thanks again, Jack

Posted 1 year ago

“Easy to order great mat very pleased not bad delivery time”

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Posted 1 year ago

Thank you for your review, Kenneth! We're glad to hear that you're happy with your purchase and the delivery time. If there is anything else we can do to assist you, please don't hesitate to let us know. All the Best Jack

Posted 1 year ago

“Excellent product very good customer service highly tecommended”

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Posted 1 year ago

Thank you for your kind words, Christine, we're so happy to hear that you love our mats! We pride ourselves on providing the best customer service possible, so it's great to know that we're meeting your expectations. If there is anything else we can do for you, please don't hesitate to let us know. We hope you'll continue to enjoy our products for years to come! All the Best Jack

Posted 1 year ago

“Prompt service”

First Mats 5 star review on 18th November 2022

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Posted 1 year ago

“Easy ordering and quick delivery. Great mats. we have them outside and they are very durable. Heavy & good quality.”

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Posted 1 year ago

First Mats is rated 4.8 based on 1,373 reviews