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First Mats Reviews

4.8 Rating 1,374 Reviews
97 %
of reviewers recommend First Mats
Company Reviews Product Reviews
1,231
 Questions Insights Metrics Info
4.8
Based on 1,374 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read First Mats Reviews

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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JOHN MCKEAN
Unverified Reviewer
“Competent, product as description, prompt delivery. What more does one need.”
Helpful Report
Posted 4 years ago
Steve Twort
Unverified Reviewer
“Would have been 5 stars but for a problem with the first mat delivered. However, this was speedily replaced with no quibble. The mats are very good quality and value for money, and would buy again. An area for improvement would be to reply to emails.”
Helpful Report
Posted 4 years ago
Martin S.
Unverified Reviewer
“This is a good inexpensive way of buying Coir matting for a door mat. I chose the thicker grade and am glad I did. It's really good quality and with the one metre width cut to the required length, 65cm in my case, it is just right. The delivery was quick and well organised, keeping me informed. I'm a satisfied customer.”
Helpful Report
Posted 4 years ago
Steve Bailey
Unverified Reviewer
“The mat arrived promptly and looks and feels far better than I was expecting.”
Helpful Report
Posted 4 years ago
Meg Thompson
Unverified Reviewer
“Very happy with my mat for my business clinic! They were very helpful, efficient and it came so quickly. The quality of the mat is fantastic, and every client that has seen it has commented on how amazing it looks and how it's such a cool idea. I've already had a few people message me and ask where I've got it from. Highly recommended. Thanks again!”
Helpful Report
Posted 4 years ago
Patricia
Unverified Reviewer
“Excellent service. The mat is exactly as described and fits beautifully in our conservatory on a tiled floor, stopping dogs from slipping over when paws are wet.”
Helpful Report
Posted 4 years ago
Therese
Unverified Reviewer
“Great quality thick mat for a good price! Arrived on time. Very straightforward experience! Thankyou.”
Helpful Report
Posted 4 years ago
Kam
Unverified Reviewer
“Bought 2x different types of mats from this company and couldn't be any happier, the mats are good quality and everything I hoped for. Free postage and arrived within a few days, I'm happy with all aspects of my purchases. Would highly recommend purchasing from this company if you're looking for good service and good quality mats. Will definitely buy from them again.”
Helpful Report
Posted 4 years ago
L Madden
Unverified Reviewer
“Substantial matt, traps moisture and dirt Good customer service”
Helpful Report
Posted 4 years ago
Eleanor Hasler
Unverified Reviewer
“Quick delivery and excellent quality product”
Helpful Report
Posted 4 years ago
Mr Fletcher
Unverified Reviewer
“The rubber was chosen to be a bathroom floor. It is tough, attractive and really stylish. I am very pleased with the product. The delivery was fast, with excellent communication. Many thanks.”
Helpful Report
Posted 4 years ago
Ian Coburn
Unverified Reviewer
“Requested a sample before ordering, which arrived quickly, quality was what I was looking for and I placed my order for a made to measure mat. Arrived quicker than I anticipated. very impressed. Great quality and a very reasonable price. Very happy with my purchase.”
Helpful Report
Posted 4 years ago
Handley's Cafe
Unverified Reviewer
“Great company. Easy to deal with and the mat for my cafe premises was perfect. Easy to order and quick delivery.”
Helpful Report
Posted 4 years ago
Joanne Mcguinness
Unverified Reviewer
“Used this company twice for bespoke made to measure mats. Very pleased with the delivery time frame and quality. Have lots to chose from for standard sizes too.”
Helpful Report
Posted 4 years ago
Anthony Doyle
Unverified Reviewer
“Easy to navigate website. Process from order to delivery excellent servic”
Helpful Report
Posted 4 years ago
Zein Italia Marble
Unverified Reviewer
“Excellent service”
Helpful Report
Posted 4 years ago
J Jacob
Unverified Reviewer
“Love the mat, fits perfectly, dog is not too put out. Customer support was thoughtful though it would be good to know when delivery was scheduled.”
Helpful Report
Posted 4 years ago
Christine Wright
Unverified Reviewer
“Easy to use website, great range of products, fast service. Very happy with my purchase will be placing a further order”
Helpful Report
Posted 4 years ago
N Houghton
Unverified Reviewer
“Quick and easy ordering process, super quick delivery and fantastic quality item. Really pleased and will 100% shop here again!”
Helpful Report
Posted 4 years ago
Andrew Hartley
Unverified Reviewer
“Have had mats from First Mats before and I am not disappointed. A change of decore means new colour ones needed and as usual Ist class service and speedy delivery. These mats are very easy to trim around corners and their range of colours excellent”
Helpful Report
Posted 5 years ago
First Mats is rated 4.8 based on 1,374 reviews
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