First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,374 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Quality Mat and Impressive Customer Service. I have ordered my first mat that is of standard size available to order, it was delivered on time. Having seen the quality of the mat, I have ordered another mat which is custom made, that was also delivered on time. Unfortunately, there was minor damage to the mat which was reported to the team. Isobel Wiltshire from customer service handled this very swiftly and arranged the replacement order. Also, the collection service for a damaged mat was done promptly. Really impressed with the turnaround and attention to customer service. I would highly recommend FIRSTMATS....”

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Posted 3 years ago

“Haven’t received my order, no one communicated that my order is being delayed at the boarder because of Brexit! Had to chase!”

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Posted 3 years ago

Hello, Please accept my apologies that you were not contacted regarding the delay on your order. We always try to notify our customers of any delays in shipping as soon as we're made aware of them. I will personally raise this issue with the Customer Services Manager so that we can try to avoid this situation in the future. Kind Regards, Isobel

Posted 3 years ago

“Great product. Made to measure with competitive prices. Fast delivery. Would highly recommend. Thank you”

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Posted 3 years ago

“I've scored 4/5 because the mat has only just been laid and it's early days. The colour of the mat was perfect and the texture good. Considering the current situation delivery was pretty good and I thought the cost reasonable.”

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Posted 3 years ago

“Excellent made to ordered size Plush Door Mat. Good speedy delivery despite the Pandemic. Good value. Many thanks!”

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Posted 3 years ago

“Fantastic Company, couldn't have been more helpful in finding a product that would fulfil all my needs.”

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Posted 3 years ago

“Good price, delivery and nice colour. Perfect purchase!”

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Posted 3 years ago

“Quick delivery and so far the mats are standing up to use with no signs if wear.”

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Posted 3 years ago

“I'm very pleased with the quick delivery and quality of the mat I purchased. I would be very happy to buy from First Mats again.”

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Posted 3 years ago

“Did the job. The thinness was perfect for low doors. My only regret is the very limited colour choice. Nothing beige. The brown mottled is simply black to any instant view.”

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Posted 3 years ago

“Excellent service from placing the order to the speedy delivery”

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Posted 3 years ago

“Good quality mats, quick delivery and helpful customer service as well.”

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Posted 3 years ago

“We have only just started to use our mat as we were waiting for our new kitchen to be fitted but are are very pleased with it and delivery time was excellent. Would certainly reccomend.”

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Posted 3 years ago

“Really impressed with the mat, great quality and fits perfectly thanks to the custom sizes. Much cheaper than other providers and chat support was great.”

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Posted 3 years ago

Author didn't leave any comments.

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Posted 3 years ago

“Speedy service and pleased with the product”

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Posted 3 years ago

“Great product ! Very happy with mats . Fast and efficient delivery . Will order from you guys again. Regards a happy customer 😊”

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Posted 3 years ago

“We needed a new door mat to prevent dirt getting into the entrance hall after walking the dog. We managed to get a great mat which does exactly what we wanted at a very good price. It was delivered fast enough and works very well. Nothing to complain about at all.”

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Posted 3 years ago

“Good quality mat and looks great in our hallway.Thanks”

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Posted 3 years ago

“Good product nicely packed for delivery”

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Posted 3 years ago

First Mats is rated 4.8 based on 1,374 reviews