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First Mats Reviews

4.8 Rating 1,374 Reviews
97 %
of reviewers recommend First Mats
Company Reviews Product Reviews
1,231
 Questions Insights Metrics Info
4.8
Based on 1,374 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read First Mats Reviews

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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Michael
Unverified Reviewer
“PremDry Heavy Duty entrance mat. Great quality and service. Plus it looks good and works a treat.”
Helpful Report
Posted 4 years ago
PAUL TOLEMAN
Unverified Reviewer
“Couldn't be improved ,perfectly easy to use site,delivery as promised, mat great quality.”
Helpful Report
Posted 4 years ago
Risha Thakrar
Unverified Reviewer
“Received this mat quickly. Have only used it for a couple of weeks, but seems good and hardwearing for wet weather. Have only just realised a part of one of the corner's of the mat is missing. Some cleaning instructions would have been useful too.”
Helpful Report
Posted 4 years ago
Martin Parsons
Unverified Reviewer
“Good price and delivery. Very good quality large doormat, look's great and would definitely use First Mats again.”
Helpful Report
Posted 4 years ago
David L
Unverified Reviewer
“Very easy, simple order process, matt arrived in a very timely manner, kept informed of the whole process. The mat itself is exactly what we needed, hopefully should fly through our BRC now”
Helpful Report
Posted 4 years ago
Gary Miller
Unverified Reviewer
“Very happy customer! Quick and easy ordering process, with the coir matting cut to length and arriving well wrapped in a roll a few days later. First Mats also anticipated my questions by sending an email with a guide of how to cut the mat to the desired shape (to fit into a doorway). The mat is now in place and I'm very happy with it.”
Helpful Report
Posted 4 years ago
Angus Smith
Unverified Reviewer
“Fast delivery but only received one roll instead of two and had to wait till after Christmas for the other one to be delivered.”
Helpful Report
Posted 4 years ago
David Garnett
Unverified Reviewer
“Great product and service .”
Helpful Report
Posted 4 years ago
Simon Beauchamp
Unverified Reviewer
“Very quick delivery, good quality mat, reasonable price.”
Helpful Report
Posted 4 years ago
Philip Miles
Unverified Reviewer
“Excellent customer service, the mat I ordered was an unusual size and they took the time and trouble to telephone me to double check before cutting to size. Brilliant to deal with a company that cares. Delivery was also efficient so absolutely excellent buying experience.”
Helpful Report
Posted 4 years ago
David Lord
Unverified Reviewer
“Great website. Great service. Great price. Great product. Really happy. Mats look brilliant.”
Helpful Report
Posted 4 years ago
Samuel Tattersall
Unverified Reviewer
“Helpful and fast”
Helpful Report
Posted 4 years ago
Andrew F
Unverified Reviewer
“I ordered a cut to measure mat, perfect cut, very good quality and delivered within a few days. I would definitely use them again”
Helpful Report
Posted 4 years ago
Alison Buckley
Unverified Reviewer
“Excellent mat, great quality, perfect for my hallway. Lovely colours, and totally non slip. Would recommend. Extremely fast delivery.”
Helpful Report
Posted 4 years ago
Margaret
Unverified Reviewer
“Product arrived when expected and looks good.”
Helpful Report
Posted 4 years ago
Ioannis Deliandreou
Unverified Reviewer
“First Mats is a great company offering amazing service and top quality products! Other companies sell mats per meter but First Mats offer mats per cm which means you need to cut yourself only side. I needed a coir mat 93x83cm and I ordered 100x83cm so I had to cut only one side. Their website is really easy to use and it took a few minutes to complete the order. I received an order confirmation email, track shipment email and text and also an email with guidelines for how to cut the mat (if needed). Totally recommended!”
Helpful Report
Posted 4 years ago
Lee Matthews
Unverified Reviewer
“Fantastic quality at a great price.”
Helpful Report
Posted 4 years ago
Peter J R Holthusen
Unverified Reviewer
“Highly professional and excellent service throughout the order process and prompt delivery.”
Helpful Report
Posted 4 years ago
Jonathan Murray
Unverified Reviewer
“Product as described and delivered in the time frame suggested.”
Helpful Report
Posted 4 years ago
Dave
Unverified Reviewer
“One of the best prices I could find online for coir mat. Price was cheap but the quality is very good. Delivery was quick Mat is very deep with rubber backing, easy to cut to size.”
Helpful Report
Posted 4 years ago
First Mats is rated 4.8 based on 1,374 reviews
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