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First Mats Reviews

4.8 Rating 1,374 Reviews
97 %
of reviewers recommend First Mats
Company Reviews Product Reviews
1,231
 Questions Insights Metrics Info
4.8
Based on 1,374 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read First Mats Reviews

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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Reece Blackman
Unverified Reviewer
“The mat was exact to the size did what we wanted and the delivery was fast. very good price for the quality.”
Helpful Report
Posted 3 years ago
Janet
Unverified Reviewer
“This arrived really quick and packaged well. Very pleased with quality. We use it under the porch for catching dirt from husband's wheelchair before coming in the house Great mat”
Helpful Report
Posted 3 years ago
M J Clary
Unverified Reviewer
“Ordered on line, rang company asking questions, very helpful.placed order Delivery was EXCELLENT PRODUCT & SERVICE. 5 Stars”
Helpful Report
Posted 3 years ago
Bryn White
Unverified Reviewer
“Arrived quickly”
Helpful Report
Posted 3 years ago
Katrina Hill
Unverified Reviewer
“Wonderful service. A custom sized mat cut exactly how I needed and sent promptly. Would highly recommend.”
Helpful Report
Posted 3 years ago
Tony Hazell
Unverified Reviewer
“Excellent product and service is second to none will definitely shop there again and recommend to anyone”
Helpful Report
Posted 3 years ago
Heather
Unverified Reviewer
“Very efficient service. Arrived promptly.”
Helpful Report
Posted 3 years ago
Victoria
Unverified Reviewer
“I'm super happy with the Coir Mat from First Mats Ltd I purchased for the block I live in. Our new carpet was getting rather muddy. This beauty has certainly sorted this out. Service and delivery excellent and fast. Happily recommend and most definitely use again.”
Helpful Report
Posted 3 years ago
Paul W
Unverified Reviewer
“Good products at a reasonable price with a prompt delivery and follow up service.”
Helpful Report
Posted 3 years ago
Adam Woolf
Unverified Reviewer
“Very happy with the quality of the mat. Originally, the colour was wrong, but a replacement was sent, and that is fine.”
Helpful Report
Posted 3 years ago
Catherine
Unverified Reviewer
“Competitively priced products. Excellent customer service I would highly recommend this company.”
Helpful Report
Posted 3 years ago
Richard Gibbs
Unverified Reviewer
“Very pleased to have purchased our Coconut mat through First Mats.It was cut exactly as ordered, delivered in 4 days just as advised by polite chap whom I spoke with prior to placing order.The Mat is positioned just inside our porch and is ideal for dusting/wiping shoes before stepping into our front door.All in all a very satisfactory purchase.”
Helpful Report
Posted 3 years ago
Robert Newland
Unverified Reviewer
“I am delighted with the quality of my large doormat. The colour is exactly as illustrated and blends very well with my new black coir mat and grey carpet. Delivery was fast and as notified. Well done, First Mats! Robert”
Helpful Report
Posted 3 years ago
Shaun Scally
Unverified Reviewer
“Good product quality with fast efficient delivery . Website had clear precise fitting instructions that helped with cutting for a large but fiddly door well. Old coir mat replaced now , and new one looks great”
Helpful Report
Posted 3 years ago
Stephanie Burleigh
Unverified Reviewer
“Mat arrived quickly and was as described and measured accurately. The mat does not slip on wooden floor and is just what we wanted.”
Helpful Report
Posted 3 years ago
Steve Bedford
Unverified Reviewer
“I needed a large mat that was bigger than usually sold by the main diy outlets. Looking on line I found the First Mats website easy to navigate and use. The prices were reasonable and the order was despatched very quickly. The quality looks good and is copping well with the current bad weather. I'm impressed and would use them again”
Helpful Report
Posted 3 years ago
Ben Collier
Unverified Reviewer
“Product was properly packaged and delivered to schedule. Everything, from ordering to payment to delivery, was as expected.”
Helpful Report
Posted 4 years ago
Sheila Ruffle
Unverified Reviewer
“Delighted with my mat, and it came quicker than expected!”
Helpful Report
Posted 4 years ago
Delivery
Unverified Reviewer
“For the price of the matt I bought it was great VFM. Good thick matt at a great price.”
Helpful Report
Posted 4 years ago
Chris Charlesworth
Unverified Reviewer
“What excellent service.We are very happy with the made to measure mat and the service we received. The mat is both very good quality and looks really well. We are so glad we found your website and will be happy to recommend you to anyone. Thank you very much.”
Helpful Report
Posted 4 years ago
First Mats is rated 4.8 based on 1,374 reviews
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