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First Mats Reviews

4.8 Rating 1,373 Reviews
97 %
of reviewers recommend First Mats
4.8
Based on 1,373 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read First Mats Reviews

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

Write Your review

Very pleased with my purchase. Great quality product and arrived quickly with good communicTION
Helpful Report
Posted 1 year ago
Dear Andrew, We truly appreciate your positive feedback and 5-star review! It's fantastic to know that our DrainAway Rubber Utility Mat Rolls have met your expectations in terms of quality and delivery time. Communication is key to providing exceptional service, and we are pleased to hear we hit the mark for you. Your feedback not only helps us, it helps other customers as well. We're grateful for your support, and we hope to continue serving your needs in the future. Don't hesitate to reach out if there's anything more we can do for you. Thank you once again, Andrew. Best regards, David
Posted 1 year ago
Excellent service
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Posted 1 year ago
Dear Steve, Thank you so much for your 5-star review! We are delighted to hear that you found our service excellent. Your satisfaction is our top priority, and your feedback helps us continuously strive for excellence. If there's anything else you need, please do not hesitate to let us know. Thanks again for taking the time to leave this review, Steve. We look forward to serving you again in the future. Best regards, David
Posted 1 year ago
Excellence company. Second time we have purchased from them. Wouldnt hesitate to do so again.
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Posted 1 year ago
Happy with my experience - mat is great quality, shopping experience was easy. I’m pleased to have a made to measure mat.
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Posted 1 year ago
At last a large, functional indoor mat that my dog doesn't chew! I bought two. Very happy thank you.
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Posted 1 year ago
Dear Jenny, Thank you so much for your fantastic 5-star review! We are delighted to hear that you and your furry friend are enjoying our indoor mats. We understand how important it is to find durable, functional products that stand up to the challenges of pet ownership, and we're thrilled our mats passed the 'dog chew' test. Your satisfaction (and that of your dog!) is incredibly important to us. Knowing that you are happy enough to buy two of our mats is a compliment we sincerely appreciate. We are here to provide you with excellent products and we're so glad we could deliver that to you. Thank you again for your positive feedback, Jenny. Best regards, David
Posted 1 year ago
I ordered some storage boxes for my van. Prompt service and very reasonable price.
Helpful Report
Posted 1 year ago
Dear Ashley, Thank you so much for taking the time to share your positive experience with us. We are incredibly grateful for your 5-star review! We're delighted to hear that you were satisfied with the prompt service and found our pricing for the storage boxes to be reasonable. As a company, we continually strive to provide quality products at competitive prices and we're happy to know we are meeting those goals. Your feedback is a great affirmation of the work we put into ensuring our customers receive top-notch service. Again, thank you for your kind words, Ashley. We look forward to seeing you again soon! Best regards, David
Posted 1 year ago
Really pleased with the mat it’s exactly as advertised good quality. would order again from this company arrived on time.
Helpful Report
Posted 1 year ago
Dear Josephine, Thank you for your positive feedback and 5-star review! It's wonderful to hear that our mat lived up to your expectations and met the quality standards that we strive for. Your satisfaction is our top priority, and we're glad to know that we were able to deliver your order on time. We're grateful for customers like you who make our job so rewarding. Thank you once again for your kind words, Josephine. We look forward to seeing you again! Warm regards, David
Posted 1 year ago
these storage boxes are brilliant well made quick delivery would recommend.
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Posted 1 year ago
Dear Michael, Thank you so much for your positive feedback and for taking the time to post this 5-star review. We're thrilled to hear that you find our storage boxes brilliant and well made. Your recommendation means a lot to us, and we're happy to know that our quick delivery service was also well received. Please feel free to reach out to us if you need any more products in the future. Best regards, David
Posted 1 year ago
Good choice, service and delivery
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Posted 1 year ago
Dear Carmen, Thank you so much for leaving us a fantastic 5-star review for the Plush Choice Entrance Mat. We sincerely appreciate your feedback and are thrilled to hear that you are delighted with your purchase. Your satisfaction is our utmost priority, and we are delighted to have played a part in making your entrance area welcoming and visually appealing. Should you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for choosing our Plush Choice Entrance Mat. Best regards, David
Posted 1 year ago
Great firm to deal with,good coms and speedy delivery. The mat is of excellent quality and I would certainly use FirstMats again.
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Posted 1 year ago
Great supplier , easy online order and speedy delivery , thanks
Helpful Report
Posted 1 year ago
Dear Chris, Thank you so much for leaving us a wonderful 5-star review. We appreciate your kind words and are thrilled to hear that you had a great experience with us at First Mats. Making the online ordering process easy and convenient for our customers is one of our top priorities, and we are glad to know that it was a seamless experience for you. We strive to provide a user-friendly platform that allows for a hassle-free shopping experience. We understand the importance of timely delivery, and we're delighted that your order of the Zinc Plated Shopping Trolleys arrived promptly. We work diligently to ensure that our shipping processes are efficient and reliable, allowing you to receive your products in a timely manner. We greatly appreciate your business and the trust you've placed in us as your supplier. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out to us. Best regards, David
Posted 1 year ago
Excellent product, exactly as described and good value for money.
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Posted 1 year ago
Excellent mat very pleased
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Posted 1 year ago
excellent service
Helpful Report
Posted 1 year ago
Dear Lee, Thank you for taking the time to leave us a fantastic 5-star review for our Wide Ribbed Rubber Matting Roll. We sincerely appreciate your feedback and are thrilled to hear that you are satisfied with your purchase. We take great pride in offering high-quality products, and we are delighted that the Wide Ribbed Rubber Matting met your expectations. Its design and construction are specifically tailored to provide durability and functionality, making it an excellent choice for various applications. We are pleased that the matting roll has served its purpose effectively. Your satisfaction is our top priority, and we are delighted to have played a part in meeting your needs. Should you require any further assistance or have any questions, please do not hesitate to reach out. We are here to ensure your continued satisfaction with our products and services. Best regards, David
Posted 1 year ago
Received my order of two personalised boat mats recently. Very impressed with the service from ordering through to receiving the product, lots of communication and help. The mats themselves are fantastic, really good quality and beautifully finished. Very impressed and I will definitively use this company again. A*
Helpful Report
Posted 1 year ago
Dear Fiona, Thank you so much for taking the time to share your wonderful 5-star review regarding your recent order of two personalized boat mats. We are thrilled to hear that you had a fantastic experience with our service from start to finish. At our company, we strive to provide exceptional customer service, and we are delighted that our communication and assistance throughout the ordering process met your expectations. We understand the importance of keeping our customers informed and supported every step of the way, and we are glad that you found our service to be satisfactory. We are thrilled to learn that you are impressed with the quality of the personalized boat mats. We take great pride in ensuring that our products are made to the highest standards. The attention to detail in the finishing reflects our commitment to delivering products that are not only visually appealing but also durable and long-lasting. Thank you for expressing your intention to use our company again in the future. We value your loyalty and look forward to serving you once more. If there is anything else we can assist you with, please do not hesitate to reach out. We are always here to help. Once again, thank you for your glowing review and for choosing our company. We truly appreciate your support. Best regards, David
Posted 1 year ago
Good for floor
Helpful Report
Posted 1 year ago
Dear Beatrice, Thank you so much for taking the time to leave us a fantastic 5-star review for the Plush Choice Entrance Mat). We truly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase. We are delighted to have played a part in making your entrance area more welcoming and visually appealing. Your satisfaction is our top priority, and knowing that we have met your needs brings us immense joy. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for choosing our Plush Choice Entrance Mat. Best regards, David
Posted 1 year ago
Great product, easy to order and arrived neatly wrapped, undamaged and when they said it would. Highly recommend.
Helpful Report
Posted 1 year ago
Dear Matthew, Thank you for taking the time to share your excellent 5-star review with us! We're thrilled to hear that you had a great experience with our product and our ordering process. We strive to provide a seamless and enjoyable shopping experience for our customers, and we're glad to hear that your order arrived promptly, neatly wrapped, and in perfect condition, just as we promised. Your satisfaction is our top priority, and we're delighted to have met your expectations. We sincerely appreciate your recommendation. Word-of-mouth referrals from satisfied customers like you mean the world to us and help us grow. If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. We're here to assist you. Thank you once again for your kind words and for choosing our company. We truly value your support, and we look forward to serving you again in the future! Best regards, David
Posted 1 year ago
All good from order to delivery. Mat is as described online, very please.
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Posted 1 year ago
Dear Paul, Thank you for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that your experience, from the moment you placed your order to the delivery, was smooth and satisfactory. We take pride in accurately describing our products online, and we're delighted that the mat you received met your expectations. Your satisfaction is of utmost importance to us, and it's great to know that we were able to provide you with a product that you're pleased with. If you ever need any further assistance or have any questions in the future, please feel free to reach out to our friendly customer support team. We're always here to help. Thank you once again for your kind words and for choosing our company. We genuinely appreciate your support. Best regards, David
Posted 1 year ago
Really pleased with my purchase solved my problem exactly
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Posted 1 year ago
Dear Laurence, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and are thrilled to hear that your recent purchase solved your problem exactly. If you ever have any further questions or require any assistance, please don't hesitate to reach out to our dedicated support team. We're here to help and ensure your experience with our products remains exceptional. Once again, thank you for your feedback and for choosing our product. Best regards, David
Posted 1 year ago
I received my order very promptly and in my opinion the mat is good quality
Helpful Report
Posted 1 year ago
Dear Marina, Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with our product/service. Your feedback means the world to us. It's wonderful to know that we met and exceeded your expectations. We strive to provide the highest level of quality and customer satisfaction, and it's incredibly rewarding to hear that we achieved that with you. We are truly grateful for your kind words and appreciation. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to reach out. We value your input and are always looking for ways to improve. Once again, thank you for choosing our product/service and for taking the time to leave such a fantastic review. Warmest regards, David
Posted 1 year ago
First Mats is rated 4.8 based on 1,373 reviews