First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,373 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

Write Your review

Tell us how First Mats made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent! Super absorbent and vacuum up brilliantly! Delighted!”

Helpful Report

Posted 7 months ago

Thank you so much for your fantastic review! We're thrilled to hear that our product exceeded your expectations with its super absorbency and ease of vacuuming. It's wonderful to know you're delighted with your purchase. We greatly appreciate your feedback! Best regards, David

Posted 7 months ago

“It was a brill service. Fast delivery and response. Good to do bussiness with. Thanks.”

Helpful Report

Posted 7 months ago

Hi Zydrunas, Thank you very much for your wonderful review! We're delighted to hear that you found our service brilliant, with fast delivery and quick responses. It's great to know you had a positive experience doing business with us. Your satisfaction is our top priority! Thanks again, David

Posted 7 months ago

“Enthusiastic and friendly staff, well priced products and item delivered when expected. I love my new wheelie bin!”

Helpful Report

Posted 7 months ago

Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our staff, products, and delivery. It makes our day to know that you love your new wheelie bin. We truly appreciate your feedback! Should you have any further needs, please don't hesitate to reach out. Best regards, David

Posted 7 months ago

“Really great mat. Put in my utility/backdoor area. Deals with muddy dogs, muddy wellies, dog hair, feathers etc. Leave mud to dry and hoover, comes up like new. Great customer service.”

Helpful Report

Posted 7 months ago

Hi Jo, Thank you so much for the fantastic review! We're thrilled to hear that our mat is a lifesaver in your utility/backdoor area, handling everything from muddy dogs to pesky feathers with ease. It's great to know it comes up like new after a quick hoover. We're also delighted to hear you found our customer service excellent! Best regards, David

Posted 7 months ago

“Really pleased with quality of mats. Support and communication excellent from the company. Highly reccommended!”

Helpful Report

Posted 7 months ago

Hi Rachel, Thank you so much for the fantastic review and recommendation! We're delighted to hear that you're pleased with the quality of our mats and that you found our support and communication to be excellent. Your satisfaction is our top priority, and we'll continue striving to provide an excellent experience. If you need anything else in the future, please don't hesitate to reach out! Best regards, David

Posted 7 months ago

“Easy to order from. Quick delivery. Good heavy-duty rubber mat.”

Helpful Report

Posted 7 months ago

Hi Philip, Thank you for your positive feedback! We're happy to hear you found the ordering process easy, enjoyed the quick delivery, and are pleased with the quality of our heavy-duty rubber mat. Should you need anything else in the future, please don't hesitate to reach out! Best regards, David

Posted 7 months ago

“The Products I ordered were good quality and fit for purpose. First Mats shipped the order within 3 days and it was well packaged. No complaints, would certainly use them again.”

Helpful Report

Posted 7 months ago

Hi Janine, Thank you for the great review and for recognizing the quality of our products! We're also pleased to hear about your satisfaction with the efficient shipping and packaging. We appreciate your willingness to use First Mats again in the future! Best regards, David

Posted 7 months ago

“Excellent quality. Quick delivery. I'm very happy with it”

Helpful Report

Posted 7 months ago

Dear Ana, Thank you so much for your positive review! We're thrilled to hear that you're delighted with the quality of our mat and the quick delivery. It's always rewarding to know that we've exceeded our customers' expectations. Should you need anything else in the future, please don't hesitate to reach out! Best regards, David

Posted 7 months ago

“Very satisfied with the mats. Good service”

Helpful Report

Posted 7 months ago

Thank you for your positive review! We're happy to hear you're satisfied with your mats and that you found our service to be good. If you have any more mat needs in the future, please keep us in mind! Best regards, David

Posted 7 months ago

“Great service from fries Mats, We purchased our mat for front of house for our office and it looks great and nice to walk on and hoovers up really well”

Helpful Report

Posted 7 months ago

Dear Julie, Thank you so much for the fantastic review! We're delighted to hear that our mat looks great at your office entrance, and that it's both pleasant to walk on and easy to maintain. We appreciate you sharing your positive experience! Best regards, David

Posted 7 months ago

“ive used my mat to sit my anchor on the roof of my narrowboat and its brilliant .... its heavy enough not to move in windy conditions but flexible enough to form to the shape of the roof ....im considering buying a 2nd one to store my coal on top to protect my paint work .... i defo recommend this item”

Helpful Report

Posted 7 months ago

Dear Keith, Thank you so much for sharing these creative and practical ways to use our mat! We're thrilled to hear it's working so well for protecting your narrowboat's roof. It's great for both the heavy anchor and as a protective layer for storing coal. Thanks for the recommendation, and do let us know if there's anything else we can help with! Best regards, David

Posted 7 months ago

“Fast delivery and good quality”

Helpful Report

Posted 7 months ago

Dear Dean, Thank you for taking the time to give us this positive feedback! It's great to hear that you were happy with the fast delivery and the quality of our product. Should you need anything else in the future, please don't hesitate to reach out! Best regards, David

Posted 7 months ago

“Very happy with my 2 mats. The outdoor mat (Rubber needle) helps get rid of mud from my daughter's wheelchair and the indoor mat (Aquaprotect) helps remove water, thereby preventing muddy trail going inside living room.”

Helpful Report

Posted 7 months ago

Dear Minati, Thank you so much for sharing your wonderful feedback! It makes us genuinely happy to know that our mats are making a positive difference in keeping your home clean and accessible for your daughter's wheelchair. Should you have any additional mat needs in the future, please keep us in mind! Best regards, David

Posted 7 months ago

“Excellent service and the mats are first class, just the job for first footing in door.”

Helpful Report

Posted 7 months ago

Thank you for sharing your positive experience! We're thrilled to hear you found our service excellent and are so pleased with the quality of your mats. Your satisfaction is our top priority, and we're pleased to know we were able to meet your needs effectively. Should you have any more questions or require further assistance in the future, please remember we're always here to help. Best regards, David

Posted 7 months ago

“Friendly, helpful phone advice. Custom size cut and delivered in 24hours. Wonderful!”

Helpful Report

Posted 7 months ago

Dear Chris, Thank you so much for your amazing 5-star rating of First Mats! We truly appreciate your support and loyalty as our valued customer. We are thrilled to hear that you found our phone advice friendly and helpful. Our dedicated team always aims to provide exceptional customer service. We are glad our custom size cut and speedy delivery met your expectations within just 24 hours. Your feedback inspires us to continue delivering the best products and services. We're delighted to have you as a loyal customer, and we look forward to serving you in the future. Thank you again for your kind words and for choosing First Mats as your go-to supplier! Best regards, Simone

Posted 7 months ago

“Bought this for my mom n she absolutely loves it n it fits perfectly 👍🏻❤️”

Helpful Report

Posted 7 months ago

Dear Kirsty, Thank you so much for your incredible 5-star rating for First Mats! We are absolutely thrilled to hear that your mom loves the product and that it fits perfectly. Your kind words have truly made our day. We appreciate your support and look forward to serving you again in the future! Best regards, Simone

Posted 7 months ago

“Great service, quick delivery and just what I needed at a reasonable price.”

Helpful Report

Posted 7 months ago

Dear Julie,Thank you so much for your amazing 5-star rating of First Mats! We are thrilled to hear that you were satisfied with our service and that we were able to provide you with just what you needed at a reasonable price. We take pride in offering great service and ensuring quick delivery to meet our customers' expectations. Your positive feedback means a lot to us, and it encourages us to continue delivering exceptional products and service. Once again, thank you for your kind review, and we look forward to serving you again in the future! Best regards, Simone

Posted 7 months ago

“Easy to use website Good quality product Reasonable delivery times”

Helpful Report

Posted 7 months ago

Thank you so much for your 5-star rating of First Mats! We truly appreciate your feedback and are thrilled to hear that our website was easy to use, and that you found our products to be of good quality. We also strive to ensure that our delivery times are reasonable, so we're glad that met your expectations as well. We truly value your support and hope to serve you again in the future! Kindest regards Simone

Posted 7 months ago

“Love these mats, any puppy parent needs these! Pop them in the washing machine and mud and 'accidents' are sorted 🐾🐾🐾🐾🐾”

Helpful Report

Posted 7 months ago

Hi Rene, Thank you so much for this amazing review! It's wonderful to hear that our mats are a lifesaver for puppy parents like you. We're so happy they're durable, easy to clean, and perfect for handling those puppy messes. We'll absolutely share your feedback with the team! 😊 Best regards, David

Posted 7 months ago

“Just perfect, quality product and quality customer service.”

Helpful Report

Posted 7 months ago

Hi Karen, Thank you so much for the fantastic review! We're delighted to hear that you're pleased with both our products and our customer service. Your satisfaction means a lot to us. Should you have any further needs, please don't hesitate to reach out! Best regards, David

Posted 7 months ago

First Mats is rated 4.8 based on 1,373 reviews