First Mats have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great price, great quality, great customer service 👌
”
- Adam Robinson
“
This was my 4th order for custom mats, as always the price was great, delivery was fast and the customer service was excellent.
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- Anonymous
“
Ordered a doormat which cut to length. It arrived quickly, was a perfect fit and good quality for the price. Exactly what we wanted. Recommended and we will use again.
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- Steve Merriman
“
Amazing.
The designers helped me from start to finish!
Delivery was fast. Mat is amazing. Just what I wanted!
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- Sophie Betts
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I got a custom size mat, which fits perfectly and the offcuts are really handy for using as stamping mats. The team were great at answering my questions and delivery was really quick. So far the mat seems really hardy, not cuts have really made a dent in it yet, and that's with four people working on it regularly. Very impressed and I'd definitely come back to you if I need another.
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- Avril Hope
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Fast delivery and quality stuff. I would buy from First Mats again.
”
- Anonymous
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I need to return the item & am disappointed to find that I won't recieve a full refund, 20% will be deducted
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- Philip Metcalfe
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After three days of ordering (FYI - next day delivery opted ) , I receive a note saying no stock and I have to wait till end sep to receive my order (one month wait) and no refund or discounts offered . Poor service . Think before you order from them.
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- DK
“
I recently ordered a floor mat and was thoroughly impressed with the service provided.
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- Anonymous
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Needed a custom/bespoke size mat to put under a commode for parent. I was able to get the size I needed here and the mat also has a waterproof base. Highly recommend this company. Great service.
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- Anonymous
“
Great price, great quality, great customer service 👌
”
- Adam Robinson
