First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,373 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quick service and sent exactly what we needed”

Helpful Report

Posted 2 years ago

“I searched everywhere for a nice looking entrance mat and this mat is perfect and very reasonably priced. I was so happy that I have now bought one in grey for another doorway (not yet fitted).”

First Mats 5 star review on 8th August 2022

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Posted 2 years ago

“Quick, responsive - friendly service. Item exactly as expected, great delivery too. Many thanks!”

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Posted 2 years ago

“..........”

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Posted 2 years ago

“Mat is very good quality compared to other mats I have had. Courier service not so good however, mat was left by our garden gate with no attempt to knock on our door, anyone could have taken it.”

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Posted 2 years ago

Many thanks for the Review! It's great to hear that you are happy with the quality of the Chair mat received. I am sorry to hear about your experience with the Couriers. I have made a note of this and raised this with DHL to investigate further. Hopefully, this will help to prevent this from happening again in the future. All the Best Jack

Posted 2 years ago

“Just started using first mats, communication great , delivery fast , ordering very simple Great product, keep up the good work , First class”

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Posted 2 years ago

“The matt was good quality and arrived on time. We will order again.”

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Posted 2 years ago

“Ordered 1 mat and then realised I should have ordered 2. Ordered second one and asked if I could have my postage back on one mat if they could deliver together. All done without any problem and they also refunded the rest of the postage as over £40. Awesome service.”

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Posted 2 years ago

“My first experience of dealing with First Mats has been good, with good communication, prompt delivery & good pricing.”

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Posted 2 years ago

“Very fast delivery, product as described and well packaged thank you”

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Posted 2 years ago

“Delivered on time and well packaged. Good quality, easy to trim to size.”

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Posted 2 years ago

“Excellent for covering up an old concrete path.”

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Posted 2 years ago

“A good service, reliable and prompt delivery and a quality product. The finished installation looks great.”

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Posted 2 years ago

“great service and great quality”

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Posted 2 years ago

“Have used before - awesome quality - bought a coir matt from another online shop and had to send back. Came straight back to First Matts and wasn’t let down. Really good quality and great service.”

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Posted 2 years ago

“Quick delivery, good quality and just what I ordered! Thank you”

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Posted 2 years ago

“Great service and communication from start to finish .Really pleased with the matting .”

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Posted 2 years ago

“Great product and customer service”

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Posted 2 years ago

“Searched everywhere for a robust door mat under 10mm thick and eventually found one at First Mats. Received the product and am very pleased with the quality and, critically, under 10mm thick. A great relief that our problem has been solved, many thanks!”

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Posted 2 years ago

“I ordered what I thought was a single shelf and got a pack of 4 delivered https://www.firstmats.co.uk/products/additional-shelf-for-eclipse-chrome-wire-shelving-unit-4-shelve . Apart from that I'm very happy with the one I'm using, which is good quality (the other 3 are in storage).”

Helpful Report

Posted 2 years ago

First Mats is rated 4.8 based on 1,373 reviews