First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,373 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good runner expensive but you get what you pay for”

Helpful Report

Posted 1 year ago

Dear Janet, Thank you for your feedback. We're glad to hear you recognize the quality of our runner. At First Mats, we always aim to ensure our products justify their value. We appreciate your understanding and trust in our products, and we look forward to assisting you in the future. Best regards, David.

Posted 1 year ago

“Gave me what I wanted at a price I was happy to pay”

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Posted 1 year ago

I'm pleased to hear that we could provide you with the desired product at a satisfactory price. Your contentment is our goal, and we strive to offer quality at competitive prices. We look forward to seeing you again in the future. Best regards, David.

Posted 1 year ago

“Great Mat, great service, website easy to see what’s available. I only wish l could have a longer and narrower one made to measure that still had the rubberised edges all round. Thank you.”

Helpful Report

Posted 1 year ago

Dear Elaine, Thank you for your feedback. We're delighted to hear that you found our service, website, and mat to be up to the mark. We hope to continuously help you with excellence in the future. Best regards, David.

Posted 1 year ago

“Excellent service from beginning to end, excellent quality product. Appreciate the follow-up email after our purchase too. Highly recommended!.”

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Posted 1 year ago

“No problems with the service received from First Mats”

Helpful Report

Posted 1 year ago

“Excellent service all round. Super quick communication skills ensuring design and quote returned promptly. Informative production and delivery notifications. 5 star product on delivery. thank you FirstMats highly recommended.”

Helpful Report

Posted 1 year ago

Dear Joanne, I'm glad to hear of your positive experience with our service, from communication to delivery. Knowing that you found our product to be of 5-star quality and our communication effective is very rewarding. We aim to maintain and even surpass this standard for you in the future. Thank you for recommending First Mats. Best regards, David.

Posted 1 year ago

“Quick delivery and very helpful service from the team.”

Helpful Report

Posted 1 year ago

Dear Kestutis, Thank you for your kind words. We're pleased to hear that you appreciated our quick delivery and found our team to be helpful. We strive to provide the best service to our customers, and your feedback is greatly valued. Best regards, David.

Posted 1 year ago

“Excellent choice and loved that I can order a custom size which was perfect for what I wanted.”

Helpful Report

Posted 1 year ago

Dear Vicky, We're delighted to hear that our product range and custom size options met your expectations. Your satisfaction is essential to us, and it's wonderful to know we could cater to your specific needs. Should you require anything else, we're here to help. Best regards, David

Posted 1 year ago

“Delivery was fast. Great company to deal with.”

Helpful Report

Posted 1 year ago

Dear Margaret, Thank you for taking the time to leave such positive feedback. We're thrilled to know you were satisfied with our prompt delivery and overall service. Remember, we're always here for you. Best regards, David

Posted 1 year ago

“I was pleased with my mat and the customised sizes meant it was just right.”

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Posted 1 year ago

“Good quality, highly recommend these matts 👍”

First Mats 5 star review on 1st September 2023

Helpful Report

Posted 1 year ago

“Excellent quality, delivered on time, wasn’t for me, but the Mrs loves it, and when she’s happy so am I, 👍👍👍”

Helpful Report

Posted 1 year ago

Dear Peter, Thank you for sharing your positive feedback! We're elated to know that the product met expectations and brought happiness to your household. Your contentment is paramount to us, and we're always dedicated to providing top-quality products. Remember, we're always here if you need anything in the future. Wishing both of you the best! Best regards, David

Posted 1 year ago

“Really nice quality. Great price. Great customer service. Will use again! 5 star.”

Helpful Report

Posted 1 year ago

Dear Wayne, Thank you for your glowing 5-star review! We're thrilled to hear that you found the quality of our products to be excellent, our pricing great, and our customer service up to your expectations. Your satisfaction is our primary focus, and it’s fantastic to know that we've met your expectations in all areas. Hearing that you plan to use our services again is truly the best compliment we could receive. We can't wait to see you again soon! Best regards, David

Posted 1 year ago

“good price, quick delivery, easy to cut and fit”

Helpful Report

Posted 1 year ago

Dear Martin, Thank you for your positive review! We're pleased to hear that you found our pricing competitive, our delivery quick, and our mats easy to cut and fit. Your satisfaction is our top priority, and it's wonderful to know that we've met your expectations. Should you have any more questions or require additional mats in the future, please know that we're always here for you. Best regards, David

Posted 1 year ago

“Thank you First Mats for your extremely smooth and professional approach to ordering a product. David and the team are very helpful and quick to produce a visual for approval. Delivery was on time and I will be using their services again.”

Helpful Report

Posted 1 year ago

Dear Jon, Thank you for your outstanding review! It's fantastic to hear that you found our approach to ordering smooth and professional, and I'm personally delighted to know that you appreciated the assistance as well as the prompt production of a visual for your approval. Your satisfaction is our ultimate goal, and it's encouraging to know that we've met your expectations in every aspect. Hearing that you plan to use our services again is the highest compliment we could receive. Best regards, David

Posted 1 year ago

“We have never ordered mats before but these are excellent they don’t move at all and look great.”

Helpful Report

Posted 1 year ago

Dear Pat, Thank you for your exceptional review! We're delighted to hear that your first experience ordering mats has been such a positive one, and that you find our mats to be of excellent quality and functionality. Your satisfaction is what we aim for, and it's wonderful to know that we've met your expectations. Should you decide to make another purchase or have any questions in the future, please know that we're always here for you. Thank you for choosing First Mats. Best regards, David

Posted 1 year ago

“Simple order process customer service was good Matts arrived 1 day before expected amazing”

Helpful Report

Posted 1 year ago

Dear Amar, Thank you for your fantastic review! We're thrilled to hear that you found our order process simple and our customer service satisfactory. The fact that your mats arrived a day earlier than expected is the cherry on top! Your satisfaction is our top priority, and we're pleased to know that we've exceeded your expectations. Should you have any more questions or need additional mats in the future, we're always here for you. Best regards, David

Posted 1 year ago

“The mats look good. Excellent quality. Definitely recommend purchase of these mats.”

Helpful Report

Posted 1 year ago

Dear Maria, Thank you for your glowing review! We're thrilled to hear that you're pleased with the quality of our mats. Your recommendation is incredibly valuable to us, and it's fantastic to know that we've met your expectations. If you have any further questions or are considering another purchase, please remember that we're always here for you. Best regards, David

Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Fantastic products and company!!! How customer service used to be!!!!! Would definitely use again.”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you for your enthusiastic review! We're absolutely thrilled to hear that you found our products fantastic and our customer service reminiscent of how it "used to be." Your satisfaction is our ultimate aim, and we're elated that we've met your expectations in such a memorable way. Hearing that you would definitely use our services again is the best compliment we could receive. Should you have any further questions or require more products in the future, please know that we're always here for you. We can't wait to see you again! Best regards, David

Posted 1 year ago

First Mats is rated 4.8 based on 1,373 reviews