First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,373 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“order arrive on time and excellent quality so far. time will say is they are good...”

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Posted 1 year ago

“Delivered quickly and we’ll packaged”

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Posted 1 year ago

“Very efficient and friendly service. Mats arrived on time and are as the description. They are a little more interesting than the average doormat and work well with our wooden floors. Thanks Jack!”

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Posted 1 year ago

“Product received on time and quality as expected.”

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Posted 1 year ago

“The mat we bought was accurately described on the website, was easy to order and was shipped promptly. In use, it is so far meeting expectations in that it doesn't retain large quantities of dirt and is easy to clean. This is important as we can carry quantities of soil from the garden on our boots.”

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Posted 1 year ago

“Easy to order. Excellent service. Arrived when promised. Good price. Satisfied customer”

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Posted 1 year ago

“wanted to reorder a mat from a few years ago that our dogs had slowly destroyed. Order was found, reordered and sent out in good time and area by our front door now looks fresh and lovely”

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Posted 1 year ago

“Great service, very quick to respond to an email enquiry after the order was placed and the order arrived very quickly. The mat is superb, previously I had a small mat that contained a high proportion of man-made fibres, I did not dry our cats (we have 7) paws adequately and I had tonput newspaper down. This one works very well. Thanks Tony”

First Mats 5 star review on 26th January 2023

Helpful Report

Posted 1 year ago

“Thought the quality of the product was poor, compared to our current smaller IKEA door mat the First mats one slips more on the hard floor and just looks and feels cheap. Wouldn’t recommend and as a custom size unable to return”

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Posted 1 year ago

“These mats are a cut above the standard mats I have had in the past. They are a really sturdy construction and the mat itself has slightly raised squares which act as a scrubber for the bottom of your shoes. Very pleased with them.”

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Posted 1 year ago

“Good product range, quality mats and good value. Delivery quicker than advised. Would recommend.”

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Posted 1 year ago

“Excellent customer service when dealing with an enquiry, my mat was great quality and was custom made to fit a space at my back door. I will definitely be using first mats in the future. More than happy to give 5 stars.”

First Mats 5 star review on 9th January 2023

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Posted 1 year ago

“Excellent product delivered on time. What more could we want?!”

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Posted 1 year ago

“Prompt delivery and good quality of service support.”

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Posted 1 year ago

“Excellent product delivered in good time”

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Posted 1 year ago

“Friendly knowledgeable staff, who readily understood my 'odd' requirements and offered a number of solutions. Goods arrived very quickly. Overall costs were extremely reasonable. Thanks for everything.”

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Posted 1 year ago

“Very happy with the service, there was a problem with the delivery, the item wasn't delivered. I contacted them and they arranged another delivery, they were helpful and communicated weill.”

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Posted 1 year ago

“Prompt delivery and good communication.”

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Posted 1 year ago

“Great quality- arrived promptly- all good!”

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Posted 1 year ago

“The mat was just the thickness we needed to go under the door. It’s temporary, and we will be needing a thicker and more substantial mat when we replace our front door in the New Year ..”

Helpful Report

Posted 1 year ago

First Mats is rated 4.8 based on 1,373 reviews