First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,373 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good quality mat and great that it can be customised in size. My only slight quibble was the curved corners, as normal square corners would fit better by my door.”

Helpful Report

Posted 1 year ago

Dear Helen, Thank you for taking the time to share your feedback. We're glad to hear that you found our mat of good quality and appreciated the customization option. We'll take note of your suggestion regarding the corners; customer insights like yours are invaluable for us to improve our offerings. Should you need any assistance or have any further queries in the future, please don't hesitate to reach out. We're here to help! Best regards, David

Posted 1 year ago

“Great product excellent service”

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Posted 1 year ago

“Very pleased with my door entrance mat, excellent service and delivery.”

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Posted 1 year ago

“Cannot fault the service”

Helpful Report

Posted 1 year ago

Dear Norma, Thank you for your wonderful feedback! It's heartening to hear that you were satisfied with our service, as we strive to provide an impeccable experience to all our customers. Your satisfaction is our top priority. Should you have any more queries or need our services in the future, please remember we're always here to assist. Best regards, David.

Posted 1 year ago

“Mats came quickly and are true to what we saw online. Just what we wanted. Very good service.”

Helpful Report

Posted 1 year ago

Dear Shirley, Thank you for your wonderful feedback! We're thrilled to hear that the mats arrived promptly and matched your online expectations. It's rewarding to know that our service met your needs effectively. Your satisfaction is our top priority. Should you have any more queries or need our services in the future, please remember we're always here to assist. We look forward to seeing you again! Best regards, David.

Posted 1 year ago

“Impressive. First Mat's website was easy to use and we are really impressed with the mats we purchased and the care they had taken to ensure that everything was protected when the goods were shipped”

Helpful Report

Posted 1 year ago

Dear Colin, Thank you for your wonderful feedback! We're thrilled to hear that you found our website easy to use and were impressed with the quality of our mats and our careful shipping practices. Ensuring that our products reach you in perfect condition is of utmost importance to us. Your satisfaction is our top priority. Should you have any more queries or need our services in the future, please remember we're always here for you. Best regards, David.

Posted 1 year ago

“Fast quick delivery at a competitive price whats not to like.”

Helpful Report

Posted 1 year ago

Dear Kelvin, Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our speedy delivery and competitive pricing. It's great to know that our services met your expectations! Your satisfaction is our top priority. Should you have any more queries or need our services in the future, please remember we're always here for you. Best regards, David.

Posted 1 year ago

“Really pleased with the mat we bought fantastic quality and it looks really good”

Helpful Report

Posted 1 year ago

Dear Vicci, Thank you for your wonderful feedback! We're thrilled to hear that you're pleased with the quality and appearance of the mat you purchased from us. It's always rewarding to know that our products live up to our customers' expectations. Your satisfaction is our top priority. Should you have any more queries or need our services in the future, please remember we're always here to assist. Best regards, David.

Posted 1 year ago

“Great service, fast delivery and the mat does exactly what I need from it. Would buy again from First Mats”

Helpful Report

Posted 1 year ago

Dear Andrew, Thank you for your wonderful feedback! We're thrilled to hear that our service met your expectations and that the mat fulfilled its purpose for you. It's always rewarding to know that our products fit the needs of our valued customers. Your satisfaction is our top priority. Should you have any more queries or decide to make another purchase in the future, please remember we're always here to assist. Best regards, David.

Posted 1 year ago

“Mat arrived on time and well packaged. Works really nicely as a table top protector on my old dining table which we now use as a hobbies table.”

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Posted 1 year ago

“Great product, swiftly delivered!”

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Posted 1 year ago

“Great work. Fast turn ariund time. And fairly prices. Highly recommended..”

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Posted 1 year ago

Dear Ian, Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our speedy service and found our pricing fair. Recommendations like yours truly motivate us to continue delivering top-notch service. Your satisfaction is our top priority. Should you have any more queries or need our services in the future, please remember we're always here to assist. We look forward to seeing you again. Best regards, David.

Posted 1 year ago

“The experience with First Mats has been a genuine pleasure. The team I spoke to were terrifically helpful, our order was processed and delivered quickly, and the whole thing end to end was simple and seamless. We will absolutely use their services again!”

Helpful Report

Posted 1 year ago

Dear Mary, Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with First Mats. It's fantastic to know that our team was able to assist you effectively and ensure the entire process was smooth and seamless for you. Your satisfaction is our top priority, and we're delighted to know we've earned your trust. Should you have any more queries or need our services in the future, please remember we're always here to assist. We look forward to seeing you again. Best regards, David.

Posted 1 year ago

“quality product and quick service. arrived on time, well packaged and no damages.”

Helpful Report

Posted 1 year ago

Dear Dennis, Thank you for your wonderful feedback! We're thrilled to hear that you were satisfied with the quality of our product and the promptness of our service. Ensuring that our products arrive on time and in perfect condition is paramount to us. Your satisfaction is our top priority. Should you have any more queries or require further assistance in the future, please remember we're always here to help. We look forward to seeing you again. Best regards, David

Posted 1 year ago

“From receiving my order I was kept informed throughout as to when it would be delivered. It arrived well-packaged. The mat is ideal for my requirements and the quality of the product is excellent. I would order from First Mats again! Thank you.”

Helpful Report

Posted 1 year ago

“Found what I needed, plenty of choice. Delivered promptly. Would use them again.”

Helpful Report

Posted 1 year ago

Dear Helen, Thank you for your positive feedback! I'm delighted to hear that you found what you needed and enjoyed a variety of choices. It's great to know that your order was delivered promptly, and I'm thrilled that you would consider using First Mats again. Should you have any more requirements or if there's anything else I can assist you with in the future, please don’t hesitate to reach out. Best regards, David

Posted 1 year ago

“I had ordered mats on Amazon and wasn't happy with the quality when they turned up. First Mats allowed me to order the exact size I wanted, they were better quality and, even with a generous delivery charge to the Scottish Highlands, cheaper than those I'd bought on Amazon. Would definitely use First Mats again.”

Helpful Report

Posted 1 year ago

“Excellent customer service; very helpful and friendly. Good quality matting. I will buy from them again”

Helpful Report

Posted 1 year ago

“Fast efficient service and a perfect bespoke product”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you for sharing your positive experience with us! I'm thrilled to hear that you found our service to be fast and efficient, and that you received a perfect bespoke product. Your satisfaction is our main goal, and it's wonderful to know that we were able to meet your specific needs effectively. Should you have any more queries or require further customizations in the future, please remember I'm always here to assist. Best regards, David

Posted 1 year ago

“Easy to use website, prompt delivery and our mat is of excellent quality - would definitely recommend this company and really appreciated the follow up email to ensure we were happy with our order.”

Helpful Report

Posted 1 year ago

Dear Sharon, Thank you for your fantastic feedback! I'm delighted to hear that you found our website easy to use and experienced prompt delivery. It's wonderful to know that your mat is of excellent quality and that you would definitely recommend First Mats. We believe in going the extra mile for our customers, and I'm glad you appreciated the follow-up email to ensure your happiness with the order. If there’s anything more I can help you with or if you have any future needs, please remember I'm always here to assist. Best regards, David

Posted 1 year ago

First Mats is rated 4.8 based on 1,373 reviews