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First Mats Reviews

4.8 Rating 1,374 Reviews
97 %
of reviewers recommend First Mats
Company Reviews Product Reviews
1,231
 Questions Insights Metrics Info
4.8
Based on 1,374 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read First Mats Reviews

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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Vera Roberts
Verified Buyer
“Prompt delivery, within 2 days. No idea about the mat, other than A0 is very big, as it's a Christmas present.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good company and great customer services”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very good quality , good price and swift delivery.”
Helpful Report
Posted 2 years ago
BOB ANDREWS
Verified Buyer
“Site was easy to navigate, service was excellent . Matting was of excellent quality . Thanks !”
Helpful Report
Posted 2 years ago
Paul Leon John Mackney
Verified Buyer
“You may have dogs, You may have cats, But it's for sure: You need First Mats!”
Helpful Report
Posted 2 years ago
Hi Paul, Many thanks for your lovely review, it really has made us chuckle. Have a great Christmas!
Posted 2 years ago
Anonymous
Verified Buyer
“Nice low mat for doorway.No movement underfoot,washable very pleased.”
Helpful Report
Posted 2 years ago
Dianne Weaver
Verified Buyer
“Excellent service, good quality ,good price”
Helpful Report
Posted 2 years ago
John McPhilemy
Verified Buyer
“Excellent service and the goods were well worth the mony”
Helpful Report
Posted 2 years ago
J Jacobs
Verified Buyer
“Coconut mat arrived on time. Wrapping wasn't great and the mat had suffered a small tear in transit. Fortunately it was near one end and was surplus to our requirements. it would have been sad if we had needed the full length.”
Helpful Report
Posted 2 years ago
Julia Hodgson
Verified Buyer
“Great to get a mat to actually fit the space required”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Fast efficient service”
Helpful Report
Posted 2 years ago
Anna Wilson
Verified Buyer
“Excellent quality matting, supplied promptly, good customer service too.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great service! Quick delivery, happy customer”
Helpful Report
Posted 2 years ago
John McBrown
Verified Buyer
“Took a while to arrive but Mat is just ideally”
Helpful Report
Posted 2 years ago
Adam Fletcher
Verified Buyer
“Fast delivery, a good quality product and excellent value for your money.”
Helpful Report
Posted 3 years ago
Peter Sandwell
Verified Buyer
“Very pleased with the mat and the service recived”
Helpful Report
Posted 3 years ago
Maggie O'neill
Verified Reviewer
“The First Mats website was easy to use. My order was delivered quickly and efficiently with excellent customer service. I would order again with confidence from First Mats. Highly recommended company with good quality products.”
Helpful Report
Posted 3 years ago
Maggie O'neill
Verified Buyer
“The First Mats website was easy to use. My order was delivered quickly and efficiently with excellent customer service. I would order again with confidence from First Mats. Highly recommended company with good quality products.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very good service. There was a small problem with my order, which was quickly rectified and without fuss. Thank you.”
Helpful Report
Posted 3 years ago
Frank Johnson
Verified Buyer
“My order failed to arrive after ten days. I then e mailed first mats to check the status of my order. Richard O’ Donnell (director) responded and reported that my order had been delayed/misrouted by DHL. He chased them up but DHL still failed to deliver. Richard then promised to despatch a replacement, which duly arrived within a few days. My sincere thanks to the team at First Mats and to Richard in particular. I have no hesitation in recommending them to prospective customers. They turned a problem, not of their making, to success. Superb customer service.”
Helpful Report
Posted 3 years ago
First Mats is rated 4.8 based on 1,374 reviews
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