First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,373 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect Mat. Sturdy, strong and does the job perfectly outside our front door.”

Helpful Report

Posted 4 months ago

Hi Kenza, Thank you for the wonderful review! We're thrilled to hear that your mat is perfect, sturdy, strong, and doing the job perfectly outside your front door. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“Great service - well priced mat that arrived really quickly. Would recommend.”

Helpful Report

Posted 4 months ago

Hi Suzanne, Thank you for the fantastic review! We're delighted to hear that you received great service and that you found the mat well-priced and delivered quickly. Your recommendation means a lot to us, and we look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“Quick efficient service. Good quality products”

Helpful Report

Posted 4 months ago

Hi, Thank you for the great review! We're pleased to hear that you experienced quick and efficient service and that you're happy with the quality of our products. Your satisfaction is important to us, and we appreciate your feedback. We look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“Great service, first class mat.”

Helpful Report

Posted 4 months ago

Hi Richard, Thank you for the positive review! We're delighted to hear that you received great service and are pleased with your first-class mat. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“i ued mine to put on top of my narrowboat roof before storing items on top of them ... it stops my paintwork getting damaged and helps items moving about as they are now sitting on a thick rubber ... ive had 5 of these now and the quality of them is excellent”

Helpful Report

Posted 4 months ago

Hi Keith, Thank you for the fantastic review! We're thrilled to hear that our mats are serving your needs so well on your narrowboat roof, protecting the paintwork and keeping items secure with their thick rubber. It's wonderful to know that you find the quality excellent and that you've come back for more. We appreciate your continued trust in our products and look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“Excellent service. My mats arrived within a few days and I am delighted with them, great for my 3 dogs too.”

Helpful Report

Posted 4 months ago

Hi, Thank you for the wonderful review! We're thrilled to hear that you received excellent service and that your mats arrived promptly. It's fantastic to know that the mats are great for your three dogs also! Your satisfaction and feedback mean a lot to us, and we look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“Excellent service for only a relatively some order. Good quality products delivered promptly. Well done.”

Helpful Report

Posted 4 months ago

Hi Nigel, Thank you for the fantastic review! We're pleased to hear that you received excellent service. It's great to know that you're happy with the quality of our products and the prompt delivery. Your feedback is greatly appreciated, and we look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“Great customer service and delightful email communication.”

Helpful Report

Posted 4 months ago

Hi Claire, Thank you for the lovely review! We're delighted to hear that you had a great experience with our customer service and enjoyed the email communication. Your kind words mean a lot to us, and we look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“In time in full orders. Lrge array of choice. Easy ordering.”

Helpful Report

Posted 4 months ago

Dear Howard, Thank you so much for awarding First Mats with a fantastic 5-star rating! We truly appreciate your kind words. Warmest Regards Jack

Posted 4 months ago

“Easy to order and product exactly as described. The measure of a company is when something goes awry, and First Mats were extremely helpful when the delivery company left someone elses parcel on my doorstep. They, very efficiently, sent me another mat whilst they waited to retrieve the other from the courier. First Mats also chased up and sent the delivery company to collect the other parcel. Great service”

Helpful Report

Posted 4 months ago

Dear David, Thank you so much for your 5-star rating of First Mats! We appreciate your positive feedback and are delighted that you found it easy to order and that the product was exactly as described. Warmest Regards Jack

Posted 4 months ago

“Fabulous service, easy to order, quick delivery, great product and a perfect fit.”

First Mats 5 star review on 2nd July 2024

Helpful Report

Posted 4 months ago

Dear Alison, Thank you so much for your fantastic 5-star rating of First Mats! We sincerely appreciate your kind words and are thrilled to hear that you had a great experience with us. Also, thank you for taking the time to share an image of your new Coir Matting in Situ, it certainly does look the part! Warmest Regards Jack

Posted 4 months ago

“Lovely bespoke mat - arrived super quickly and is the perfect fit.”

Helpful Report

Posted 4 months ago

Thank you very much, Elizabeth, for your glowing 5-star review of First Mats! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're glad you found our bespoke mat lovely and that it arrived super quickly. It's fantastic to know that it fits perfectly as well! Warmest Regards Jack

Posted 4 months ago

“Ordered a doormat which cut to length. It arrived quickly, was a perfect fit and good quality for the price. Exactly what we wanted. Recommended and we will use again.”

Helpful Report

Posted 4 months ago

Thank you, Steve, for your excellent 5-star rating of First Mats! We are thrilled to hear that you ordered a custom doormat which arrived quickly and fit perfectly. We pride ourselves on providing quality products at affordable prices, so we are delighted that it was exactly what you were looking for. Thank you for recommending us too! Warmest Regards Jack

Posted 4 months ago

“Service was great and the mat fits perfectly.”

Helpful Report

Posted 4 months ago

Dear Helen,Thank you so much for giving First Mats a 4-star rating! We greatly appreciate your support and feedback. We are thrilled to hear that you found our service to be great and that the mat fits perfectly. Your satisfaction is our top priority, and we are always here to ensure that you receive the best experience possible. Please don't hesitate to reach out if you have any further questions or if there is anything else we can assist you with. We look forward to serving you again in the future! Warmest Regards Jack

Posted 4 months ago

“First Class product, service and delivery. Would definitely recommend this product and company.”

Helpful Report

Posted 4 months ago

“Excellent service. First Mats always kept me vey well informed throughout the whole purchasing process.”

Helpful Report

Posted 4 months ago

“Great front door mat cut to size delivered quickly thank you very much.”

Helpful Report

Posted 4 months ago

Hi Terry, Thank you for the great review! We're thrilled to hear that you're pleased with your custom-cut front door mat and that it was delivered quickly. Your satisfaction means a lot to us, and we appreciate your kind words. We look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“Exactly what was described, turned up on time and excellent service, thank you.”

Helpful Report

Posted 4 months ago

Thank you for the kind review! We're pleased to hear that everything was exactly as described, arrived on time, and that you received excellent service. Your satisfaction is important to us, and we appreciate your feedback. We look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“Great company to purchase from! Customer service is fantastic - David is always happy to help and has quick response times.”

Helpful Report

Posted 4 months ago

Thank you for the fantastic review! We're delighted to hear that you had a great experience purchasing from us. It's wonderful to know that you found our customer service fantastic and appreciated the quick response times. I'm always happy to help and glad to have made your experience a positive one. We look forward to serving you again in the future. Best regards, David

Posted 4 months ago

“First time using first mats, And will definitely be using them again Bit sceptical at first, thought they seemed a little pricey. But what you are getting is great quality mats that are so well made, a lot better quality than other places. I’m so happy with my purchase, really hard wearing, looks great and it will last for years Just what I was looking for I can’t recommend this company high enough Great service altogether and quick delivery Don’t usually leave reviews only the odd occasion when I’m really pleased with something which is a great buy”

First Mats 5 star review on 26th June 2024

Helpful Report

Posted 4 months ago

Hi, Thank you for taking the time to leave such a detailed and positive review! We're thrilled to hear that your first experience with First Mats exceeded your expectations. We understand your initial skepticism, but we're glad to know that you found our AquaProtect to be of great quality and well worth the price. It's fantastic to hear that you're happy with your purchase. Your kind words and high recommendation mean a lot to us, especially since you don't usually leave reviews. We appreciate your feedback and look forward to seeing you again in the future with the same great service and quick delivery. Best regards, David

Posted 4 months ago

First Mats is rated 4.8 based on 1,373 reviews