First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,373 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from the start to receiving the finished product.”

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Posted 5 months ago

“Not very good.”

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Posted 5 months ago

“Quick and efficient with a good quality product.”

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Posted 5 months ago

“I fully recommended Is a very helpfull time and product is high Quality and we very satisfied”

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Posted 5 months ago

“It’s as described and arrived on time.. nuff said”

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Posted 5 months ago

“Friendly, efficient and swift service. Excellent quality product.”

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Posted 5 months ago

“The mat looks perfect. However, even though it was made to lie on carpet, it moves every time it is walked on, so I am forever having to straighen it out. Bit disappointed in that.”

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Posted 5 months ago

“Quick and profssional service very happy with long floor mat we ordered”

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Posted 5 months ago

“First mats have been extremely helpful when we had issues and reaplaced the mats under warranty with out reservation - great work by the team and very happy to recommend them !”

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Posted 5 months ago

“Excellent service, exeptional communications and great update on order progress, exactly what online shopping should look like!”

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Posted 5 months ago

“We live in a large farmhouse and have tried lots of door mats but not found them any good. The mat we have just purchased from your company is ideal, we have placed it outside our door and it is brilliant at keeping the dirt outside.!”

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Posted 5 months ago

“The 5mm door matting I ordered arrived quickly and well wrapped. It is perfect for the front door area where there is very little clearance between the door and the floor. A very helpful company with great follow through and support. I recommend FirstMats”

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Posted 5 months ago

“Amazing customer service. Brilliant mats - they do collect the dirt and stop muck from entering the building. They are tough and strong and look like they will last 100 years. I will be buying from this company again.”

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Posted 5 months ago

“Needed a portable fan unit in the warehouse to increase the airflows during hot days. Great item and fast shipping”

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Posted 5 months ago

Hi Glenn, Thank you for the positive review! We're glad to hear that the portable fan unit is working well for your warehouse and that the shipping was fast. We appreciate your feedback and look forward to seeing you again. Best regards, David

Posted 5 months ago

“Great door mat. Does exactly what we want. Size is perfect. I will be buying another soon for the back door. Any chance of a discount for my next purchase?”

First Mats 5 star review on 29th May 2024

Helpful Report

Posted 5 months ago

Hi Tom, Thank you for the great review! We're happy to hear that your door mat meets your needs perfectly and that the size is just right. We look forward to helping you with your next purchase for the back door. Best regards, David

Posted 5 months ago

“Excellent service especially after I made an error on the delivery info and they rapidly corrected it . Very good quality mat .”

Helpful Report

Posted 5 months ago

Hi Alison, Thank you for the excellent review! We're pleased to hear that you found our service exceptional, especially in quickly correcting the delivery information. It's great to know you're happy with the quality of the mat as well. Best regards, David

Posted 5 months ago

“Fast delivery, good quality Mat.”

Helpful Report

Posted 5 months ago

Hi Lee, Thank you for the great review! We're pleased to hear that you were satisfied with the fast delivery and the quality of the mat. We appreciate your feedback and look forward to seeing you again. Best regards, David

Posted 5 months ago

“Very pleased with our new door mat. It fits the space very well and does the job perfectly. Thank you First Mats.”

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Posted 5 months ago

Hi Valerie, Thank you for the lovely review! We're delighted to hear that your new door mat fits the space perfectly and does the job well. We appreciate your kind words and look forward to seeing you again in the future. Best regards, David

Posted 5 months ago

“Good service and a quality product delivered on time. Disapointed you wouldn't take off VAT for Channel Island customers.”

Helpful Report

Posted 5 months ago

Hi Andrew, Thank you for your review! We're pleased to hear you were satisfied with our service and the quality of our product. We apologize for any inconvenience regarding the VAT policy for Channel Island customers and appreciate your understanding. Best regards, David

Posted 5 months ago

“Brilliant service around”

Helpful Report

Posted 5 months ago

Thank you for the kind review! We're glad to hear you had a brilliant experience with our service. We look forward to seeing you again in the future! Best regards, David

Posted 5 months ago

First Mats is rated 4.8 based on 1,373 reviews