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First Mats Reviews

4.8 Rating 1,373 Reviews
97 %
of reviewers recommend First Mats
Company Reviews Product Reviews
1,231
 Questions Insights Metrics Info
4.8
Based on 1,373 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read First Mats Reviews

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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Susie Yates
Verified Buyer
“Really pleased. Just the right width and colour. Came very quickly. Good quality materials used. Perfect.”
Helpful Report
Posted 2 years ago
Colin Murch
Verified Buyer
“A very good quality product at a good price and delivery service was excellent”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Mat was all good, as described and arrived when estimated. I'm taking two stars for the courier they have chosen to use. Didn't bother to knock or ring the bell. They just threw it over the fence into a puddle. When we found it sometime later it took a week to dry out and be usable.”
Helpful Report
Posted 2 years ago
Michael Kitchen
Verified Buyer
“Arrived safely and very well packaged. Easy to install in the garden. Good clear face that has stood up to the recent storms. Being radio controlled it is keeping good time and looking forward to the hour changing when we move from GMT to BST. Nice rounded design that sheds rain easily. Phot from across the garden and still easy to read.”
First Mats 5 star review on 19th February 2022
Helpful Report
Posted 2 years ago
Marion Traylen
Verified Buyer
“Really pleased with my extra large matt. We have two dogs so is great for the utility room.”
Helpful Report
Posted 2 years ago
Renee Clinton
Verified Buyer
“Very pleased with the mat, which was for my 90yo mum’s doorstep. Does what it says on the tin. Very prompt delivery.”
Helpful Report
Posted 2 years ago
Roy Brown
Verified Buyer
“Good service and good quality rubber mats. Will buy from again.”
Helpful Report
Posted 2 years ago
Richard Baigent
Verified Buyer
“There was an issue with the wrong depth of Coir matting, which was unfortunate. However, Jack took ownership of rectifying the mistake quickly and without fuss after apologising - mistakes happen, but the customer service was excellent. Thanks Jack.”
Helpful Report
Posted 2 years ago
Peter Lawler
Verified Buyer
“Seems like a reliable company”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent delivery time and sturdy and strong mat for a garage gym”
Helpful Report
Posted 2 years ago
Ian Shaw
Verified Buyer
“Excellent quality, fast delivery and overall great service”
Helpful Report
Posted 2 years ago
Marina Jackson
Verified Buyer
“The mat we ordered came quickly and without any problems.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“very helpful staff thank you and efficient”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Fantastic service, and communication from the sales team. Goods delivered on time and without hassle. Would recommend this company”
Helpful Report
Posted 2 years ago
Joanna Murphy
Verified Buyer
“Perfect outdoor rug”
Helpful Report
Posted 2 years ago
Jane Naylor
Verified Buyer
“We are very happy with our mat at as it fits beautifully into a difficult gap. It is well made and good looking. Fantastic that it does not slip. Bit pricey though”
Helpful Report
Posted 2 years ago
Martin Bell
Verified Buyer
“I would highly recommend Firstmats. I purchased a bespoke mat and because I was very pleased I ordered a further mat. I had a slight issue with my second purchase which was immediately resolved by Jack, so Firstmats customer service similarly matches the high quality of their products. Well done Firstmats!!”
Helpful Report
Posted 2 years ago
Paul Fereday
Verified Buyer
“Excellent availability and quick turn around.”
Helpful Report
Posted 2 years ago
Matt Forouhandeh
Verified Buyer
“Professional and friendly service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Customer service has been great, really helpful, great products.”
Helpful Report
Posted 2 years ago
First Mats is rated 4.8 based on 1,373 reviews
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